IT Vendor Relationship Manager jobs in Delaware

IT Vendor Relationship Manager manages the organization's strategic technology vendor management program to meet company needs and comply with required quality standards. Assists with selecting the company's product and service providers and tracks the procurement of IT products and services to monitor and maintain operational costs and budgets. Being an IT Vendor Relationship Manager leads request for proposals (RFP) process to vet the reputation and quality of vendor products. Negotiates service level agreements to ensure performance/quality metrics, responsibilities, expectations, and penalties are clearly defined. Additionally, IT Vendor Relationship Manager works closely with internal teams to monitor, maintain, and improve existing vendor relationships. Conducts regular business reviews to ensure compliance with company expectations, review issues, and develop solutions. May require experience with software licensing and hardware procurement. Requires a bachelor's degree. Typically reports to a head of a unit/department. The IT Vendor Relationship Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an IT Vendor Relationship Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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IT Manager
  • IT Solutions, LLC
  • Newark, DE FULL_TIME
  • About Us:

    IT Solutions Consulting, LLC is an employee-owned Managed Services and Application Development company with over 25 years of experience. We provide reliable and secure IT support and strategic technology guidance to a diverse clientele. As one of a select few six-time winners of the Philadelphia Business Journal’s Best Places to Work competition, we’re proud of the transparency and teamwork at all levels of our company, where our staff work closely together to consistently strive to make client success our success. Our tenured team of passionate problem solvers are empowered to make a difference in how our business is run and reap ongoing professional and financial rewards for their dedication and commitment.


    Job Brief

    The IT Manager is responsible for providing outstanding customer service and support for all Information Technology products and services. Support may include answering questions, troubleshooting problems, teaching, or instructing users regarding software or hardware functionality and communicating policy.


    Responsibilities

    • Lead, manage and accountability (LMA), meeting with team members regularly
    • Process payables, Admin work, and Manage M&A\Projects assistance
    • KCS management: Ensure articles are linked and that new content is created
    • Manage IT ticket system and support team with the assignment, prioritization, escalation management, documentation, and resolution of all support tickets and related requests
    • Create, maintain, and update documentation, policies, status reports, and procedures
    • Oversees and assures the quality and quantity of workflow.
    • Analyzes team productivity, workload, tasks, procedural and system performance and provides technical analysis and recommendations
    • Ensure tools are used properly and in real time
    • Ensure daily expectations are met for SLA’s, Productivity, TTR, CSAT
    • Additional duties as assigned

    Requirements:

    Qualifications

    • Bachelor's degree in Computer Science, Systems Engineering or similar with minimum of 6 years’ experience in the technology field or equivalent experience is preferred
    • Minimum 5 years’ experience in supervisory/management role
    • Demonstrated experience leading teams or providing technical oversight to a team
    • Ability to communicate technical concepts to technical and non-technical audiences
    • Extensive knowledge of the IT industry

    Compensation Package:

    ITS offers a full benefits package, including:

    • Rich Medical and prescription plans
    • Dental & Vision
    • Paid Holidays and Paid Time Off
    • 401K/401K Roth with Safe Harbor matching
    • Stock Appreciation Rights
    • Company-paid life insurance, long-term and short-term disability insurance
    • Company-paid mental health support & financial wellness services
    • AFLAC
    • FSA for medical and dependent care
    • HSA option with compatible medical plan
    • Wellness Program including gym membership discount
    • Company-paid training, materials, and exams
    • Performance-based bonuses
    • Travel reimbursement


    IT Solutions is an equal employment opportunity employer that provides opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

  • 10 Days Ago

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Program Manager with Consumer Banking Exp
  • Han IT Staffing
  • Wilmington, DE FULL_TIME
  • Program Manager Wilmington, DE - Hybrid Must have : Consumer Banking Exp , JIRA, confluence Skills that will help you in the role: • Knowledge of project management methodologies, tools and best pract...
  • 18 Days Ago

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Senior Stakeholder Relationship Tax Consultant (Relationship Manager)
  • Internal Revenue Service
  • Newark, DE FULL_TIME
  • Duties WHAT IS THE WAGE AND INVESTMENTDIVISION? A description of the business units can be found at: Vacancies will be filled in the following specialty areas: Wage and Investment - SPEC - Stakeholder...
  • 10 Days Ago

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Relationship Manager- Wilmington, DE
  • SF Demo - FMR LLC
  • Greenville, DE FULL_TIME
  • Job Description:Relationship ManagerAs a Relationship Manager, you will be facilitating relationships with Fidelity’s most valuable clients. Through your honesty and integrity, we know you will inspir...
  • 21 Days Ago

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Stakeholder Relationship Manager
  • Internal Revenue Service
  • Newark, DE FULL_TIME
  • Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at w...
  • 1 Day Ago

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Client Relationship Manager III
  • Acara Solutions
  • Wilmington, DE FULL_TIME
  • Acara Solutions is seeking a Client Relationship Manager III for our client, a Fortune 500 Bank in Wilmington, DE!We are seeking qualified candidates with:Experience managing client relationships in t...
  • 3 Days Ago

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IT Vendor Relationship Manager
  • Trulieve
  • Vendor Relationship Manager Location: Tallahassee, FL / Tampa, FL Reports to: Director of Purchasing Position Summary: A...
  • 3/29/2024 12:00:00 AM

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Vendor Relations Manager
  • Intesa HR
  • Indianapolis, IN
  • Vendor Relations Manager Company Overview LCP Transportation LLC. established in 1998, provides effective transportation...
  • 3/28/2024 12:00:00 AM

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Associate Director Clinical Vendor Management
  • Green Key Resources
  • Waltham, MA
  • We are seeking a dynamic individual to join our team in the role of Vendor Relationship Manager. In this position, you w...
  • 3/28/2024 12:00:00 AM

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Vendor Manager
  • Synergis
  • Atlanta, GA
  • IT Vendor Manager Atlanta, GA Longterm W2 contract Hybrid - mainly remote JOB SUMMARY We are seeking a skilled Vendor Ma...
  • 3/28/2024 12:00:00 AM

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Vendor Management
  • Apex Health Solutions
  • Houston, TX
  • Description Position Summary: Responsible for contracting and operational oversight functions for vendors in connection ...
  • 3/28/2024 12:00:00 AM

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Vendor Management Lead
  • Expro Group
  • Houston, MN
  • Who is Expro? Working for our clients across the entire well life cycle, Expro is a visionary full-cycle energy services...
  • 3/27/2024 12:00:00 AM

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Vendor Manager
  • Based On Talent
  • Boca Raton, FL
  • Vendor Manager Description: We are seeking a dynamic Vendor Manager to oversee the relationship management of all comple...
  • 3/27/2024 12:00:00 AM

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Vendor Manager
  • Synergis
  • Atlanta, GA
  • IT Vendor Manager Atlanta, GA Longterm W2 contract Hybrid - mainly remote JOB SUMMARY We are seeking a skilled Vendor Ma...
  • 3/25/2024 12:00:00 AM

Delaware is 96 miles (154 km) long and ranges from 9 miles (14 km) to 35 miles (56 km) across, totaling 1,954 square miles (5,060 km2), making it the second-smallest state in the United States after Rhode Island. Delaware is bounded to the north by Pennsylvania; to the east by the Delaware River, Delaware Bay, New Jersey and the Atlantic Ocean; and to the west and south by Maryland. Small portions of Delaware are also situated on the eastern side of the Delaware River sharing land boundaries with New Jersey. The state of Delaware, together with the Eastern Shore counties of Maryland and two co...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for IT Vendor Relationship Manager jobs
$131,844 to $177,384

IT Vendor Relationship Manager in Oakland, CA
You shouldn't mention salary being a factor at this point As IT Vendor Relationship Manager.
January 08, 2020
IT Vendor Relationship Manager in Erie, PA
The role will act as a trusted advisor to IT leaders; and a mentor and consultant for junior peers.
February 10, 2020
IT Vendor Relationship Manager in Indianapolis, IN
For most jobs, communication skills As IT Vendor Relationship Manager are important.
January 14, 2020