IT Vendor Relationship Manager jobs in Carrollton, TX

IT Vendor Relationship Manager manages the organization's strategic technology vendor management program to meet company needs and comply with required quality standards. Assists with selecting the company's product and service providers and tracks the procurement of IT products and services to monitor and maintain operational costs and budgets. Being an IT Vendor Relationship Manager leads request for proposals (RFP) process to vet the reputation and quality of vendor products. Negotiates service level agreements to ensure performance/quality metrics, responsibilities, expectations, and penalties are clearly defined. Additionally, IT Vendor Relationship Manager works closely with internal teams to monitor, maintain, and improve existing vendor relationships. Conducts regular business reviews to ensure compliance with company expectations, review issues, and develop solutions. May require experience with software licensing and hardware procurement. Requires a bachelor's degree. Typically reports to a head of a unit/department. The IT Vendor Relationship Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an IT Vendor Relationship Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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IT Vendor Performance Manager
  • OneTen
  • Irving, TX FULL_TIME
  • When you join Verizon

    Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you’re fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

    Verizon is seeking an IT Vendor Performance Manager to oversee vendor performance metrics and governance for key IT services providers for the CIO and leaders of Verizon’s Corporate Systems Group. The Vendor Performance Manager also supports vendor transition strategy plans.  The ideal candidate will optimize resource utilization of application development and maintenance through clear and efficient governance and timely reporting and analysis of vendor success measures and key Service Level Agreement metrics. The candidate leverages the data and relationships with the workstream teams to provide timely and actionable insights into the portfolio and the vendor's performance, and collaborates and builds trust with cross-functional teams while balancing competing priorities. Through value-focused portfolio management, collaborative governance and strong stakeholder management, the candidate will ensure that Verizon gets both the quality of service delivery and cooperation from the external and internal leads to optimize the business value from this relationship.  The ideal candidate will be able to provide clear, concise executive summaries and effectively lead and provide feedback and insights on executive vendor performance reviews.

    • Lead, develop, coordinate, integrate, analyze, and maintain integrated plans and schedules for complex ADMS vendor transition programs and change driven activities.
    • Partner with business teams on vendor contracts, in conjunction with procurement/sourcing, to include relevant legal terms, business case, SLA/KPIs, spend, etc.
    • Responsible for benchmarking industry landscape and standards as well as driving Best Practices to ensure performance expectations are meeting and/or exceeding scorecard goals on all KPI's.
    • Perform analytic reviews and assessments on all assigned vendors and present the results to Business Unit Management and all internal and external examiners.
    • Manage all Service Level Agreements for Vendor performance along with all performance governance.
    • As part of governance, ensure all legal and compliance requirements are fulfilled for all CSG workforce; internal and external third party vendors.
    • Manage the demand prioritization and results reporting process across various internal workstreams to report on the delivery and budget performance as well as the alignment to business priorities.
    • Manage working relationships with key vendor contacts to ensure transparency and integrity of the reporting and approval of the deliverables.
    • Lead recurring vendor and Verizon meetings and manage the risks, issues and action items for resolution.
    • Ensure business priorities and performance management are integrated throughout the process.
    • Support occasional project audits.
    • Partner with the Vendor intake and processing team to ensure timely vendor onboarding of new initiatives and change requests or extensions to align with business priorities.

    You’ll need to have:

    • Bachelor’s degree or four or more years of work experience.
    • Six or more years of relevant work experience.

    Even better if you have one or more of the following:

    • A degree.
    • Experience with industry standards and benchmarking of IT vendor performance .
    • Experience in managing the performance of enterprise-level IT vendor agreements including experience with sourcing, contractual language, service level definition and adherence management.
    • Experience in effective relationship management and presentation skills with both internal stakeholders and external vendors.
    • Experience in data-driven performance management through scorecards or dashboards.
    • Experience preparing and presenting executive level summaries and concise, clear communication .
    • Self-starter and intentional in your time management.
    • Experience in Microsoft Office - Microsoft Excel (can perform complex functions) & Google Suite -Google Sheets and analysis tools.
    • Experience with Managed Services contracts and strategic sourcing.
    • Experience with Agile, Waterfall, DevOps, SDLC & ITIL frameworks for application development and maintenance.

    If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

    Where you’ll be working

    In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

    Scheduled Weekly Hours

    40

    Equal Employment Opportunity 

    We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.


  • 15 Days Ago

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IT Business Relationship Manager
  • The Friedkin Group
  • Dallas, TX FULL_TIME
  • LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrate...
  • 1 Month Ago

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IT Service Manager
  • IT Avalon
  • Plano, TX FULL_TIME
  • Job Details IT Service Manager As an I.T. Service Manager, you will serve as an Incident and Change Leader under minimal supervision within the IS Operations team. This requires a high level of availa...
  • 6 Days Ago

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Vendor Manager
  • Two Harbors Investment Corp.
  • Coppell, TX FULL_TIME
  • The Vendor Manager is responsible for assisting in the procurement, establishment, maintenance, and renewal/termination of third-party contractual relationships. The Vendor Manager will collaborate wi...
  • 19 Days Ago

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Front Desk Representative
  • Vendor Level Up
  • Dallas, TX FULL_TIME
  • Job Description: About Our Company: At Vendor Level Up - we understand that you need to focus on the innovation of your products, therefore, we have training processes in place for any of your custome...
  • 9 Days Ago

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Entry Level Customer Service Representative
  • Vendor Level Up
  • Dallas, TX FULL_TIME
  • Job Description: About Our Company: At Vendor Level Up - we understand that you need to focus on the innovation of your products, therefore, we have training processes in place for any of your custome...
  • 9 Days Ago

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0 IT Vendor Relationship Manager jobs found in Carrollton, TX area

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Retail Vendor Manager II
  • US Tech Solutions
  • Carrollton, TX
  • Duration: 5 months contract, Full-Time Employment Type: W-2 Job Description: Associate Vendor Manager position offers an...
  • 3/28/2024 12:00:00 AM

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Accountant Senior-Accounting-Full Time
  • Christus Health
  • Irving, TX
  • Description Summary: The Senior Accountant is responsible for general ledger stewardship and month-end close. Reconciles...
  • 3/28/2024 12:00:00 AM

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CBO - Chief Business Officer
  • GFAK AMERICA TRADING LLC
  • Dallas, TX
  • Job Description Job Description POSITION: CHIEF BUSINESS OFFICER Acosta Kneeland Group/ GFAK America Trading Company Res...
  • 3/27/2024 12:00:00 AM

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Remote/Traveling Vendor Sales Representative
  • Zlinekitchen
  • Dallas, TX
  • **Remote/Traveling Vendor Sales Representative** Vendor Dallas, Texas Compensation **$45,000 DOE** We are growing at a r...
  • 3/26/2024 12:00:00 AM

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Sr. Procurement Analyst
  • The Judge Group
  • Richardson, TX
  • Remote/Hybrid/In-Person: 3 days in Office once the first two months are completed (First two months in office) Location:...
  • 3/26/2024 12:00:00 AM

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Senior Sourcing Manager
  • DISH
  • Plano, TX
  • Company Summary: DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our ...
  • 3/26/2024 12:00:00 AM

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Regional Director PFS Outsourcing & Strategic Initiatives
  • Prime Healthcare Management Inc
  • Dallas, TX
  • Overview: Prime Healthcare is an award-winning health system headquartered in Ontario, California. Prime Healthcare oper...
  • 3/26/2024 12:00:00 AM

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IAM Director - Directory and PAM
  • Fortune 500 Companies
  • Plano, TX
  • Job Description Overview The Identity and Access Management (IAM) Director will be responsible for end-to-end architectu...
  • 3/24/2024 12:00:00 AM

Carrollton is a city in Denton, Dallas and Collin counties in Texas, United States. As of the 2010 census, its population was 119,097, making it the twenty-third most populous city in Texas. According to the United States Census Bureau, Carrollton has a total area of 37.1 square miles (96.1 km2), of which 36.3 square miles (94.0 km2) is land and 0.81 square miles (2.1 km2), or 2.19%, is water. Carrollton is located in portions of three counties: Dallas County, Denton County, and Collin County....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for IT Vendor Relationship Manager jobs
$128,161 to $172,429
Carrollton, Texas area prices
were up 2.2% from a year ago

IT Vendor Relationship Manager in Bradenton, FL
This role will lead and support the vendor management lifecycle, working transversally with IT, purchasing, finance, and legal functions to support the vendor management discipline for technology at Seattle Genetics.
December 22, 2019
IT Vendor Relationship Manager in La Crosse, WI
Based on our compensation data, the estimated salary potential for IT Vendor Relationship Manager will increase 16 % over 5 years.
February 07, 2020
IT Vendor Relationship Manager in Frankfort, KY
The Vendor Relationship Manager must have experience with technology planning and budgeting as well as familiarity with effective vendor and supplier management strategies will all be critical to the success.
January 08, 2020