IT Vendor Relationship Director designs and implements the organization's strategic technology vendor management program to meet company needs and comply with required quality standards. Selects providers and oversees procurement of IT products and services to monitor and maintain operational costs and budgets. Being an IT Vendor Relationship Director administers the request for proposals process to vet the reputation and quality of vendor products. Negotiates service level agreements to ensure performance/quality metrics, responsibilities, expectations, and penalties are clearly defined. Additionally, IT Vendor Relationship Director works closely with managers and teams to monitor, maintain, and improve existing vendor relationships. Conducts regular business reviews to ensure compliance with company expectations, review issues, and develop solutions. May require experience with software licensing and hardware procurement. Requires a bachelor's degree in a technical discipline. Typically reports to top management. The IT Vendor Relationship Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an IT Vendor Relationship Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
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Position Overview
The Director, IT Business Relationship Management (BRM) is a strategic partner to senior leadership who champions the overall priorities of the Commercial and Corporate Affairs business units through shared ownership and delivery of strategic technology initiatives. This role is a trusted advisor with responsibility for the IT portfolio supporting assigned customers within Exact Sciences. The BRM is the 'single point of contact' for the customer from long range planning to ad-hoc requests/inquiries. This role influences and shapes the portfolio to align and enhance the organizational strategy via an excellent understanding of the business strategies and processes, awareness of the evolution of technologies, and understanding of relevant regulations impacting the partnered areas.
The role requires a deep understanding of partners' strategies, industry trends, technological advancements, and the regulatory landscape to effectively align resources, ensure execution of plans, and report progress. The BRM supports cross-functional teams, identifies technology-driven opportunities, and fosters collaboration to achieve superior business outcomes. This role also provides insight to the partnered teams on how to best develop and leverage IT capabilities, proactively identifies areas of opportunity to utilize technology for new enablement opportunities, process improvement and cost efficiencies.
For this role, the "how" is just as important as the "what." This BRM is skilled at bringing cross-functional teams together to drive meaningful results. With a focus on mutual respect and inclusivity, the BRM creates a sense of trust, creativity, innovation, authenticity, and shared ownership across the organization. A shared commitment to teamwork allows the BRM to maintain successful relationships while delivering great outcomes.
Essential Duties
Include, but are not limited to, the following:
Minimum Qualifications
Preferred Qualifications
Salary Range:
$174,000.00 - $277,000.00The annual base salary shown is for this position located in US - WI - Madison on a full-time basis. In addition, this position is bonus eligible, and is eligible to receive company stock upon hire as well as annually.
Exact Sciences is proud to offer an employee experience that includes paid time off (including days for vacation, holidays, volunteering, and personal time), paid leave for parents and caregivers, a retirement savings plan, wellness support, and health benefits including medical, prescription drug, dental, and vision coverage. Learn more about our .
Our success relies on the experiences and perspectives of a diverse team, and Exact Sciences fosters a culture where all employees can develop personally and professionally with a sense of respect and belonging. If you require an accommodation, email We'll work with you to meet your accessibility needs.
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