IT Vendor Relationship Director jobs in Somerville, MA

IT Vendor Relationship Director designs and implements the organization's strategic technology vendor management program to meet company needs and comply with required quality standards. Selects providers and oversees procurement of IT products and services to monitor and maintain operational costs and budgets. Being an IT Vendor Relationship Director administers the request for proposals process to vet the reputation and quality of vendor products. Negotiates service level agreements to ensure performance/quality metrics, responsibilities, expectations, and penalties are clearly defined. Additionally, IT Vendor Relationship Director works closely with managers and teams to monitor, maintain, and improve existing vendor relationships. Conducts regular business reviews to ensure compliance with company expectations, review issues, and develop solutions. May require experience with software licensing and hardware procurement. Requires a bachelor's degree in a technical discipline. Typically reports to top management. The IT Vendor Relationship Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an IT Vendor Relationship Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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IT Vendor Performance Manager
  • OneTen
  • Boston, MA FULL_TIME
  • When you join Verizon

    Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you’re fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

    Verizon is seeking an IT Vendor Performance Manager to oversee vendor performance metrics and governance for key IT services providers for the CIO and leaders of Verizon’s Corporate Systems Group. The Vendor Performance Manager also supports vendor transition strategy plans.  The ideal candidate will optimize resource utilization of application development and maintenance through clear and efficient governance and timely reporting and analysis of vendor success measures and key Service Level Agreement metrics. The candidate leverages the data and relationships with the workstream teams to provide timely and actionable insights into the portfolio and the vendor's performance, and collaborates and builds trust with cross-functional teams while balancing competing priorities. Through value-focused portfolio management, collaborative governance and strong stakeholder management, the candidate will ensure that Verizon gets both the quality of service delivery and cooperation from the external and internal leads to optimize the business value from this relationship.  The ideal candidate will be able to provide clear, concise executive summaries and effectively lead and provide feedback and insights on executive vendor performance reviews.

    • Lead, develop, coordinate, integrate, analyze, and maintain integrated plans and schedules for complex ADMS vendor transition programs and change driven activities.
    • Partner with business teams on vendor contracts, in conjunction with procurement/sourcing, to include relevant legal terms, business case, SLA/KPIs, spend, etc.
    • Responsible for benchmarking industry landscape and standards as well as driving Best Practices to ensure performance expectations are meeting and/or exceeding scorecard goals on all KPI's.
    • Perform analytic reviews and assessments on all assigned vendors and present the results to Business Unit Management and all internal and external examiners.
    • Manage all Service Level Agreements for Vendor performance along with all performance governance.
    • As part of governance, ensure all legal and compliance requirements are fulfilled for all CSG workforce; internal and external third party vendors.
    • Manage the demand prioritization and results reporting process across various internal workstreams to report on the delivery and budget performance as well as the alignment to business priorities.
    • Manage working relationships with key vendor contacts to ensure transparency and integrity of the reporting and approval of the deliverables.
    • Lead recurring vendor and Verizon meetings and manage the risks, issues and action items for resolution.
    • Ensure business priorities and performance management are integrated throughout the process.
    • Support occasional project audits.
    • Partner with the Vendor intake and processing team to ensure timely vendor onboarding of new initiatives and change requests or extensions to align with business priorities.

    You’ll need to have:

    • Bachelor’s degree or four or more years of work experience.
    • Six or more years of relevant work experience.

    Even better if you have one or more of the following:

    • A degree.
    • Experience with industry standards and benchmarking of IT vendor performance .
    • Experience in managing the performance of enterprise-level IT vendor agreements including experience with sourcing, contractual language, service level definition and adherence management.
    • Experience in effective relationship management and presentation skills with both internal stakeholders and external vendors.
    • Experience in data-driven performance management through scorecards or dashboards.
    • Experience preparing and presenting executive level summaries and concise, clear communication .
    • Self-starter and intentional in your time management.
    • Experience in Microsoft Office - Microsoft Excel (can perform complex functions) & Google Suite -Google Sheets and analysis tools.
    • Experience with Managed Services contracts and strategic sourcing.
    • Experience with Agile, Waterfall, DevOps, SDLC & ITIL frameworks for application development and maintenance.

    If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

    Where you’ll be working

    In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

    Scheduled Weekly Hours

    40

    Equal Employment Opportunity 

    We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.


  • 15 Days Ago

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Associate Director Central Lab Vendor Management
  • BioNTech AG
  • Cambridge, MA FULL_TIME
  • Open for hire at one of the following locations – Cambridge Erie Street, Cambridge Hamilton Street, Cambridge Sidney Street, London, Mainz Goldgrube. - Job ID: 6502 - Hiring Manager: Gordon Ueck Becom...
  • 1 Month Ago

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Director IT
  • Millennial Tech
  • Boston, MA CONTRACTOR
  • 3-month contract - position will become permanent hire.Great work environment. On site - must be in commutable distance to Boston** Summary:The Client is seeking a highly skilled Director who will lea...
  • 19 Days Ago

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Director of IT
  • Custom Computer Specialists
  • Boston, MA FULL_TIME
  • Custom Computer Specialists is looking for an Director of IT to join our teams located on 2 clients sites in the Boston MA area. This individual will spend 3 days a week with one client and 2 days wit...
  • 20 Days Ago

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IT Director
  • Aqueduct
  • Boston, MA FULL_TIME
  • Aqueduct Technologies is seeking an IT Director to be a key member of our customer's leadership team. This position is responsible for coordinating, planning, and leading all computer related activiti...
  • 3 Days Ago

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Director of IT
  • LabCentral
  • Cambridge, MA FULL_TIME
  • [Note: We are open to a variety of candidates and are willing to hire this role at a more junior level, such as Senior Manager or Associate Director, for the right candidates. Please apply if you thin...
  • 7 Days Ago

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0 IT Vendor Relationship Director jobs found in Somerville, MA area

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Channel Sales Manager - US Sales Somerville, MA
  • RightHand Robotics, Inc.
  • Somerville, MA
  • **Channel Sales Manager - US** at RightHand Robotics Somerville, MA Were looking for a **Channel Manager** to join our S...
  • 3/28/2024 12:00:00 AM

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Director of Catering Sales
  • Hyatt Regency Boston / Cambridge
  • Cambridge, MA
  • Join our team as the Director of Catering and lead our exceptional team in delivering unforgettable experiences. Bring y...
  • 3/28/2024 12:00:00 AM

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Housing Advocate
  • Community Action Agency of Somerville
  • Somerville, MA
  • Job Description Job Description Job Title: Housing Advocate Supervisor: Housing Advocacy Program Supervisor Hours: 35 ho...
  • 3/27/2024 12:00:00 AM

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Director of Business Development - Neurosciences/Oncology
  • Aitia
  • Somerville, MA
  • Job Description Job Description Company Overview At Aitia (pronounced “Ay-tee-ah”), derived from the Greek word for caus...
  • 3/26/2024 12:00:00 AM

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Regional Operations Manager - Janitorial
  • Flagship Facility Services
  • Somerville, MA
  • It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and ...
  • 3/25/2024 12:00:00 AM

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Procurement Director
  • Triumvirate Environmental
  • Somerville, MA
  • Procurement Director Triumvirate Environmental is seeking an experienced Procurement Director to strategically develop o...
  • 3/25/2024 12:00:00 AM

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Director of Community Organizing
  • Community Action Agency of Somerville
  • Somerville, MA
  • Job Description Job Description:\n\nJob Title: Director of Community Organizing Supervisor: Executive Director Hours: 35...
  • 3/24/2024 12:00:00 AM

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Sales Assistant
  • La Quinta Boston - Somerville
  • Somerville, MA
  • Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
  • 2/15/2024 12:00:00 AM

According to the United States Census Bureau, Somerville has a total area of 4.2 square miles (11 km2), of which 4.1 square miles (11 km2) is land and 0.1 square miles (0.26 km2) (2.61%) is water. Somerville is bordered by the cities of Cambridge, Medford, Everett, Arlington and the Boston neighborhood of Charlestown. It is located on the west bank of the Mystic River. Millennia ago, glaciation left a series of drumlins running west to east across the landscape of what would become Somerville. These ridges would later become known as the "Seven Hills" of Somerville (like many other cities clai...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for IT Vendor Relationship Director jobs
$206,995 to $290,278
Somerville, Massachusetts area prices
were up 2.5% from a year ago

IT Vendor Relationship Director in Harrisburg, PA
Based on our compensation data, the estimated salary potential for IT Vendor Relationship Manager will increase 16 % over 5 years.
December 26, 2019
IT Vendor Relationship Director in Olympia, WA
Vendor relationships can have the potential to go south in any business, but this can be particularly true with IT vendors.
January 01, 2020
IT Vendor Relationship Director in Macon, GA
The world of information technology can be very confusing to those who aren’t educated in technical matters, so it can be easy for miscommunications to happen between businesses and technology vendors.
December 22, 2019