IT Vendor Relationship Director jobs in Pasadena, CA

IT Vendor Relationship Director designs and implements the organization's strategic technology vendor management program to meet company needs and comply with required quality standards. Selects providers and oversees procurement of IT products and services to monitor and maintain operational costs and budgets. Being an IT Vendor Relationship Director administers the request for proposals process to vet the reputation and quality of vendor products. Negotiates service level agreements to ensure performance/quality metrics, responsibilities, expectations, and penalties are clearly defined. Additionally, IT Vendor Relationship Director works closely with managers and teams to monitor, maintain, and improve existing vendor relationships. Conducts regular business reviews to ensure compliance with company expectations, review issues, and develop solutions. May require experience with software licensing and hardware procurement. Requires a bachelor's degree in a technical discipline. Typically reports to top management. The IT Vendor Relationship Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an IT Vendor Relationship Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

I
Fractional IT Director
  • IT Support Guys
  • Glendale, CA FULL_TIME
  • IT Support Guys Managed Services LLC is looking for a Fractional IT Director who will assist with building solutions for our clients and provide quotes to clients for products and services. The Fractional IT Director will work with many different small to mid-size companies to build relationships and understand their IT environments and how it impacts their business. They will be responsible for working in conjunction with internal technical resources to ensure that the solutions that are quoted match the IT strategy for our clients and are designed to keep their IT operating smoothly.

    Duties and Responsibilities

    • Assist with designing common technical solutions to help solve small to mid-size business challenges.
    • Explain complex technical information to clients in a way that’s easily understandable.
    • Establish and adhere to best practices solutions design to keep IT secure and scalable.
    • Review IT requests and create quotes with the correct solutions and licenses.
    • Work with third party vendors to procure IT parts and services.
    • Research new solutions and stay up to date on current IT trends and systems.
    • Address CRM tickets and all product-related queries on time.
    • Analyze customers’ needs and suggest upgrades or additional features to meet their requirements.
    • Build strong customer relationships, especially with key customer stakeholders and sponsors.
    • Maintain in-depth understanding of company technology, products, and services.

    Requirements and Skills

    • Associate’s degree in related field or equivalent experience.
    • Minimum of 2 years’ experience in technical support, sales, and/or systems administration (or equivalent).
    • Familiarity with vendor management processes.
    • Ability to multitask, prioritize, and manage time efficiently.
    • Excellent verbal and written communication skills.
    • Creative thinking to a wide variety of challenges.
    • Ability to handle client escalations and issues appropriately.
    • Strong attention to detail when creating quotes and design builds for clients.
    • Ability to work with minimal guidance or supervision in a time critical environment.
    • Ability to be flexible and quickly adapt to changing business needs and processes.
    • Experience with ConnectWise Manage and ConnectWise Automate is a plus.
    • Experience with QuoteWerks is a plus.

    Compensation and Benefits

    IT Support Guys offers competitive pay and benefits packages designed to attract and retain the best and brightest. In addition to a competitive base salary that rewards our top performers, we offer unlimited paid time off and excellent benefits including healthy snacks and unlimited coffee to help fuel your creativity.
    We also provide a fun work environment where you can be yourself and enjoy a collaborative culture where memes are encouraged.

    Equality for All at IT Support Guys

    Be yourself. That’s who we’re hiring. Our culture celebrates and supports the difference that makes each of us unique.
    IT Support Guys is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, family status (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

    Job Type: Full-time

  • 23 Days Ago

M
Customer Relationship Director
  • Mercury GSE Maintenance LLC
  • Santa Fe, CA FULL_TIME
  • DescriptionMercury GSE is the leading provider of rental, leasing and full-service management of ground support equipment (GSE) serving the broader aviation industry. Since 1948, Mercury GSE has been ...
  • 14 Days Ago

C
IT Director
  • ChapCare
  • Pasadena, CA FULL_TIME
  • Position DescriptionThe Director of Information Technology will manage and direct ChapCare’s information technology (IT), health information technology (HIT) and information systems (IS) operations, e...
  • 10 Days Ago

H
Director, IT
  • Heliogen
  • Los Angeles, CA FULL_TIME
  • Heliogen is a renewable energy technology company focused on decarbonizing industry and empowering a sustainable civilization. Powered by AI, computer vision, and robotics, Heliogen's concentrating so...
  • 16 Days Ago

B
IT Director
  • Best Formulations
  • City of Industry, CA FULL_TIME
  • GENERAL DESCRIPTIONWe're on the hunt for a tech-savvy visionary to lead our Information Technology department into the future! As the guardian of our IT landscape, you'll be responsible for the digita...
  • 1 Month Ago

C
IT - Information Technology (IT) Director
  • Crystal Stairs
  • Los Angeles, CA FULL_TIME
  • Crystal Stairs, Inc. Improving the Lives of Families through Child Care Services, Research, and Advocacy Crystal Stairs is committed to building and sustaining a diverse, fully vaccinated workforce an...
  • 24 Days Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 IT Vendor Relationship Director jobs found in Pasadena, CA area

M
Managing Director - IT Audit
  • Management Business Solutions
  • Pasadena, CA
  • We are a technical advisory services firm that works with the top local talent on the most comprehensive and intriguing ...
  • 3/28/2024 12:00:00 AM

A
Medical Office Manager (Bilingual Spanish)
  • Astrana Health
  • Pasadena, CA
  • Description About the Role: We are hiring for an experienced, team-oriented, Spanish-speaking Medical Office Manager. Th...
  • 3/28/2024 12:00:00 AM

A
Buyer, Production
  • Acco Engineered Systems
  • Pasadena, CA
  • **Buyer, Production** **Location:** Pasadena, CA We are looking for a **Buyer, Production** to join our **Pasadena Offic...
  • 3/28/2024 12:00:00 AM

K
Learning Specialist-School Of Medicine
  • Kaiser Permanente
  • Pasadena, CA
  • Description: Job Summary: Under the direction of the Director of Academic Support and Advising, the Learning Specialist ...
  • 3/27/2024 12:00:00 AM

B
Bilingual Client Relationship Manager / Sr. Manager
  • Beyond International Group
  • Irvine, CA
  • Please click the link below to apply online. https://beyondinternational.bamboohr.com/careers/40?source=aWQ9MTk%3D The R...
  • 3/25/2024 12:00:00 AM

E
National Tax Senior Manager/Director - Mergers & Acquisitions - Remote Eligible
  • Eide Bailly
  • Pasadena, CA
  • Who We Are Eide Bailly is one of the top 25 CPA and business advisory firms in the nation. We have over 41 offices in 15...
  • 3/25/2024 12:00:00 AM

B
Construction Project Manager (Design Group)
  • Barry-Wehmiller
  • Pasadena, CA
  • About Us: Design Group operates from more than 45 offices in the United States and India, providing engineering, consult...
  • 3/24/2024 12:00:00 AM

S
Product Marketing Director, B2B
  • Spokeo
  • Job Description Spokeo is a people search engine that enlightens and empowers our customers. With over 12 billion record...
  • 3/24/2024 12:00:00 AM

Pasadena is a city in Los Angeles County, California, United States, located 10 miles (16 kilometers) northeast of Downtown Los Angeles. The estimated population of Pasadena was 142,647 in 2017, making it the 183rd-largest city in the United States. Pasadena is the ninth-largest city in Los Angeles County. Pasadena was incorporated on June 19, 1886, becoming one of the first cities to be incorporated in what is now Los Angeles County, following the city of Los Angeles (April 4, 1850). It is one of the primary cultural centers of the San Gabriel Valley. The city is known for hosting the annua...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for IT Vendor Relationship Director jobs
$206,260 to $289,247
Pasadena, California area prices
were up 3.2% from a year ago

IT Vendor Relationship Director in Harrisburg, PA
Based on our compensation data, the estimated salary potential for IT Vendor Relationship Manager will increase 16 % over 5 years.
December 26, 2019
IT Vendor Relationship Director in Olympia, WA
Vendor relationships can have the potential to go south in any business, but this can be particularly true with IT vendors.
January 01, 2020
IT Vendor Relationship Director in Macon, GA
The world of information technology can be very confusing to those who aren’t educated in technical matters, so it can be easy for miscommunications to happen between businesses and technology vendors.
December 22, 2019