IT Vendor Relationship Director jobs in Coachella, CA

Job Summary

Responsible for directing internal MCRS information systems/mainframe to ensure proper function/interplay with all departments.  Ensures reliability, uptime and user compatibility from the Mainframe both individually and through the IT team.  Establish department policies and procedures in conjunction with Minimum Internal controls as defined by Morongo Gaming Agency. 

Essential Duties And Responsibilities

• Management and maintenance of data recovery systems, data imaging systems, and RF network connections.
• Evaluate hardware and software requests and requirements and make recommendations.
• Ensure compliance with all operational and regulatory policies and guidelines.
• Conduct on-going operational analysis and adjust procedures and equipment to insure the highest possible availability of IT resources to all elements of the organization.
• Organize and coordinate IT projects as may be required to update and maintain IT equipment and software.
• Analyze and maintain procedures, methods and operations of various computer based information systems.
• Insure the continuing availability of IT resources through proactive monitoring and management of those resources and their associated hardware, software.
• Design, implement and recommend local area network information systems to improve the efficiency of casino operations.
• Ensure proper functioning of information systems/mainframe thus ensuring proper system interplay with all departments.
• Performs other job related duties as assigned.

SUPERVISORY RESPONSIBILITIES:

• Requires strong leadership and motivational skills. Will interact with various levels of staff, management, government officials, and the public. 
• Maintains staff by recruiting, selecting, orienting, and training team members; maintaining a safe, secure, and legal work environment; developing personal growth opportunities.
• Accomplishes staff results by communicating job expectations; grooming standards, planning, monitoring, and appraising job results; coaching, counseling, and disciplining team members; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.

Qualifications

Must have the ability to maintain strict confidentiality of classified/sensitive information, possess knowledge of ACSC, LMS, Spa Soft, MACROS, NT, AS/400 and MAC operating systems and have the ability to troubleshoot, program, evaluate functionality of all MCRS software/hardware systems.

EDUCATION AND EXPERIENCE:

High School Diploma or GED required.  Requires Bachelor’s degree from a four-year college or university in related field.  NT Certification. Three (3) to five (5) years experience in supporting mainframe and software systems for a company/corporation. Knowledge of Visual Basic C or other programming language is beneficial. This position will require Title 31 Anti-Money Laundering training. The training will be provided by MCRS and must be taken within the first two (2) weeks of starting within the role.

LICENSES, CERTIFICATES, REGISTRATIONS:

Must undergo and successfully pass a background investigation to obtain and maintain a gaming license issued by the Morongo Gaming Agency.

LANGUAGE SKILLS:

Must have the ability to read, analyze and interpret technical procedures and manuals written in English. Must be able to write reports, business correspondence, and procedure manuals. Must have the ability to communicate interpersonally and respond to inquiries from groups of managers, team members, guests and the general public. 

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to calculate figures and amounts such as discounts, interest, rates, ratio, proportions and percentages.

REASONING ABILITY:

Problem solving and troubleshooting is essential for success in this position. Must have the ability to define problems, collect data, test possible solutions, establish facts, and draw valid conclusions as well as be able to interpret an extensive variety of technical instructions furnished in written, oral, diagram or schedule form.

PHYSICAL DEMANDS:

Work involves frequent sitting, standing, walking and crouching or kneeling, reaching with arms and using the hands to manipulate, feel and enter data by frequent and sustained use of keyboard and mouse. Site work involves limited manual labor, typically involving the setup of desktop PCs, running data cables, and occasional lifting and/or moving up to 50 pounds. Requires the ability to speak and hear. Vision abilities required by this job typically include close vision, color vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

Position involves functioning both in an office environment and various locations throughout the premises. The office environment has low to moderate noise levels and is a non-smoking environment. The Casino environment has moderate to loud noise, dim to moderate lighting, is often crowded and is a smoking environment.

WORKING HOURS:

Because we are open 24 hours a day, 365 days a year, most positions require flexibility in scheduling and may require team members be available for evenings, weekends, holidays and special events. A typical workweek and normal work schedules may vary based on business needs and may include scheduled shifts Monday through Sunday. Position may require overtime.

INDIAN PREFERENCE:

We are an Equal Opportunity Employer while practicing Native American preference according to law.