IT Vendor Management Analyst jobs in San Francisco, CA

Walmart

Location: San Bruno, CA (1-2 days in office required)

Duration: Through 1/31/2024 - However based on performance will get extended far beyond this.

Notes from Manager:

What are the top 3 skills needed/required?
1. Great understanding of Salesforce ecosystem and how Salesforce CRM works in general.
2. Hands-on experience with Salesforce record updates and changes
3. Clear communication and documentation skills

What skills and/or experience would separate the top candidate?
1. 1 - 5 years of experience as a BA, BSA, or Salesforce operations or Sales Operations would be great
2. If the candidate has Digital Media, Advertising and Marketing, or been part of Sales Operations in the past, it is a huge plus.
o What makes a candidate profile stand out to you?
1. Succinct and concise resume that’s clear to read and easy to understand. (one-page resumes are always great)
2. A short summary of recent experiences will allow me to go through more resume faster.
3. But in terms of skills, the ones I mentioned above would suffice.

What will this person’s day-to-day responsibilities be?
1. JIRA ticket
2. Process documentation
3. Request intakes from stakeholders
4. Making changes in Salesforce

What is the project this person will be working on?
1. Contact and Account clean up.
2. De-Duping
3. Change managements.
4. Documentation
5. Process enhancements

Description:

Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs. Possesses expertise in the business unit(s) they support, as well as, an understanding of the IT organization’s systems and capabilities. Analyzes business partner’s operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions. Assists in the business process redesign and documentation as needed for new technology. Translates high level business requirements into functional specifications for the IT organization and manages changes to such specifications. Educates the IT organization on the direction of the business. Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation. Possesses an understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprise’s competitive edge. May make recommendations for buy versus build decision.

Bachelor's Degree in Computer Science, Information Systems, Business Administration, or other related field. Or equivalent work experience. Typically has 1 to 3 years of relevant technical or business work experience.