IT Vendor Management Analyst is responsible for the day-to-day administration of technology vendor relationships and serves as the organization's point of contact to ensure smooth performance of operations. Assists vendor selection by reviewing and evaluating requests for proposals and contracts. Being an IT Vendor Management Analyst monitors compliance with service level agreements to ensure performance/quality metrics, responsibilities, and expectations are met. Develops dashboards, reports, and presentations to track vendor performance. Additionally, IT Vendor Management Analyst proactively identifies areas where performance is at risk and collaborates with vendors to establish service quality mitigation strategies. Appropriately escalates vendor product and service issues. Typically requires a bachelor's degree. Typically reports to a manager. The IT Vendor Management Analyst work is closely managed. Works on projects/matters of limited complexity in a support role. To be an IT Vendor Management Analyst typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Positive team-oriented attitude; Ability to deliver excellent technical and non-technical support with superior customer service. Ability to work various hours when necessary to meet deadlines.
Excellent computer skills: Knowledge of Nextgen utility programs including, but not limited to: EPM, EHR, Lab/Equipment Interfaces, Document Builder and Template Development. Some knowledge of third party programs utilized: EZCap, Microsoft Office, EHR Incentive Program Requirement, ICD10. Comfortable conducting training in classroom setting.
- High School diploma or equivalent
- Assoc. degree in computer science desired
- Working knowledge of Nextgen or clinical processes preferred
- Strong customer-oriented attitude and teamwork skills
***Relocation expenses not offered***
Job Type: Full-time
Pay: From $65,000.00 per year
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Schedule:
Ability to commute/relocate:
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Work Location: In person
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0 IT Vendor Management Analyst jobs found in Rialto, CA area