IT Vendor Management Analyst is responsible for the day-to-day administration of technology vendor relationships and serves as the organization's point of contact to ensure smooth performance of operations. Assists vendor selection by reviewing and evaluating requests for proposals and contracts. Being an IT Vendor Management Analyst monitors compliance with service level agreements to ensure performance/quality metrics, responsibilities, and expectations are met. Develops dashboards, reports, and presentations to track vendor performance. Additionally, IT Vendor Management Analyst proactively identifies areas where performance is at risk and collaborates with vendors to establish service quality mitigation strategies. Appropriately escalates vendor product and service issues. Typically requires a bachelor's degree. Typically reports to a manager. The IT Vendor Management Analyst work is closely managed. Works on projects/matters of limited complexity in a support role. To be an IT Vendor Management Analyst typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Job Overview: We are seeking a skilled and motivated IT Technician to join our team. As an IT Technician, you will be responsible for providing technical support and troubleshooting assistance to our employees. You will play a crucial role in ensuring the smooth operation of our computer systems and networks. Duties: - Provide desktop support to end-users, including hardware and software troubleshooting - Install, configure, and maintain computer systems and peripherals - Set up and manage user accounts and access rights - Respond to IT support tickets in a timely manner and resolve technical issues - Perform routine maintenance tasks such as system updates and backups - Collaborate with other IT team members to implement network security measures - Assist in the development and implementation of IT policies and procedures - Conduct software installations, updates, and patches - Analyze system logs and identify potential issues or areas for improvement Skills: - Proficient in TCP/IP networking protocols and concepts - Experience with ServiceNow or similar ticketing system - Strong knowledge of desktop support principles and practices - Familiarity with Group Policy Objects (GPO) for Windows environments - Ability to troubleshoot software issues and perform root cause analysis - Knowledge of Meraki or other network management tools - Proficient in Microsoft Office suite (Word, Excel, PowerPoint) - Familiarity with Linux operating systems is a plus - Solid understanding of computer networking principles If you are a detail-oriented individual with excellent problem-solving skills and a passion for technology, we would love to hear from you. Join our team as an IT Technician and contribute to the success of our organization.
Job Type: Full-time
Pay: $56,174.00 - $60,813.00 per year
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Work Location: In person