IT Vendor Management Analyst jobs in Lawrence, MA

IT Vendor Management Analyst is responsible for the day-to-day administration of technology vendor relationships and serves as the organization's point of contact to ensure smooth performance of operations. Assists vendor selection by reviewing and evaluating requests for proposals and contracts. Being an IT Vendor Management Analyst monitors compliance with service level agreements to ensure performance/quality metrics, responsibilities, and expectations are met. Develops dashboards, reports, and presentations to track vendor performance. Additionally, IT Vendor Management Analyst proactively identifies areas where performance is at risk and collaborates with vendors to establish service quality mitigation strategies. Appropriately escalates vendor product and service issues. Typically requires a bachelor's degree. Typically reports to a manager. The IT Vendor Management Analyst work is closely managed. Works on projects/matters of limited complexity in a support role. To be an IT Vendor Management Analyst typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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IT Helpdesk Support Analyst
  • Harvard Partners, LLP, Trusted Advisors to IT
  • Beverly, MA CONTRACTOR
  • As the IT Support/Service Desk Analyst you will be responsible for assisting in the support and maintenance of onsite and remote staff. This position requires a customer centric individual to act independently through the use of skills, experiences, and training to resolve client issues. Tasks will include hardware and software installation and deployment of PCs and peripherals.
     
    NOTE: This position is HYBRID and requires you to be ONSITE, in the office 3 DAYS PER WEEK.

    Job Responsibilities: 
    • Provide technical support for employees working onsite and from home.
    • Troubleshoot Windows issues.
    • Provide support over the phone, Web Ex, Zoom, MS Teams.
    • Support remote staff that might not have much experience working from home.
    • Escalate priority support issues to senior staff and/ or corporate technology groups.
    • Wireless and remote connectivity troubleshooting.
    • Work well with both internal and external group teams.
    • Writes clear and concise technical documents.
     
    Qualifications: 
    • 1-3 years of previous experience in an IT technical support role.
    • Windows OS troubleshooting (Drivers, Laptop won't boot, VPN, Hardware issues, keyboard, mouse, etc) .
    • Ability to communicate ideas and resolutions in a clear, concise, user friendly manner.
    • Comfortable communicating via phone, Web Ex, Zoom, Teams.
    • Must be team orientated, have a strong service orientation, and possess strong oral and written communication skills.
    • Ability to prioritize and multi-task effectively while working in a fast paced demanding environment.
    • Strong analytical and trouble-shooting skills.
    • Experience troubleshooting PC/laptop/Printers.
  • 11 Days Ago

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IT Support Analyst
  • AgeSpan
  • Lawrence, MA FULL_TIME
  • AgeSpan Formerly Elder Services of the Merrimack Valley/North Shore At AgeSpan, you'll find a work environment that combines: A refreshing culture that is supportive, collaborative, and encouraging of...
  • 17 Days Ago

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IT Service Associate Analyst (100% ONSITE)
  • Mindlane
  • Byfield, MA FULL_TIME
  • Delivers professional activities in the IT Support job family with a focus on IT Services. Develops effective relationships with co-workers. Ensures required IT processes are followed, and supported t...
  • 13 Days Ago

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Principal SAP Functional Analyst, Warranty/Service Management
  • Symbotic
  • Danvers, MA FULL_TIME
  • Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-den...
  • 1 Month Ago

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Andover MA_Recruiter position_healthcare exp preferred
  • 360 IT Professionals
  • Andover, MA CONTRACTOR
  • Company Description 360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing...
  • 8 Days Ago

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General Interest
  • Build-It Construction
  • Plaistow, NH FULL_TIME
  • Are you looking for an exciting opportunity to work with a leading construction company that values your skills and experience? Look no further than Build-It Construction! We're always on the lookout ...
  • 10 Days Ago

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0 IT Vendor Management Analyst jobs found in Lawrence, MA area

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Human Resources Manager
  • Beacon Hill Staffing Group
  • Boston, MA
  • Our client, a private investment firm, is seeking an HR Manager to support multiple divisions. The HR Manager will lead ...
  • 3/28/2024 12:00:00 AM

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Principal SAP FICO Functional Analyst
  • Symbotic
  • Wilmington, MA
  • Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through t...
  • 3/28/2024 12:00:00 AM

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Senior Manager, Yield & Inventory Management [Demand Facilitation]
  • Roku
  • Boston, MA
  • **Senior Manager, Yield & Inventory Management [Demand Facilitation]** Advertising | Boston, Massachusetts | Requisition...
  • 3/27/2024 12:00:00 AM

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Payroll Specialist
  • ACL Digital
  • Cambridge, MA
  • Tax Compliance Specialist I, International Payee Tax Compliance Cambridge, MA – 02138 – Hybrid Remote 3+ Months Contract...
  • 3/25/2024 12:00:00 AM

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IT Support Analyst
  • AgeSpan
  • Lawrence, MA
  • AgeSpan Formerly Elder Services of the Merrimack Valley/North Shore About Us: Since 1974 our agency has strived towards ...
  • 3/25/2024 12:00:00 AM

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Tax Analyst
  • ACL Digital
  • Cambridge, MA
  • Tax Compliance Specialist I, International Payee Tax Compliance # HUJP00008927 Cambridge, MA 02138 HYBRID(Friday REMOTE)...
  • 3/25/2024 12:00:00 AM

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HR Systems Analyst
  • Standex International
  • Salem, NH
  • Who We Are Standex International Corporation is a global industrial operations company. We unite people, products, and t...
  • 3/24/2024 12:00:00 AM

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Principal SAP Functional Analyst, Warranty/Service Management
  • Symbotic
  • Wilmington, MA
  • Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through t...
  • 1/26/2024 12:00:00 AM

According to the United States Census Bureau, the city has a total area of 7.4 square miles (19 km2), of which 7.0 square miles (18 km2) is land and 0.4 square miles (1.0 km2) (6.07%) is water. Lawrence is on both sides of the Merrimack River, approximately 26 miles (42 km) upstream from the Atlantic Ocean. On the north side of the river, it is surrounded by Methuen. On the south side of the river, the town is bordered by North Andover to the east, and Andover to the south and southwest. Lawrence is approximately 30 miles (48 km) north-northwest of Boston and 27 miles (43 km) southeast of Manc...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for IT Vendor Management Analyst jobs
$65,462 to $86,155
Lawrence, Massachusetts area prices
were up 1.6% from a year ago

IT Vendor Management Analyst in Schenectady, NY
This role will report to the Director of Software, Risk, and Vendor Management of Production Services.
February 20, 2020
IT Vendor Management Analyst in Tallahassee, FL
Researches, analyzes and evaluates vendors and recommends new vendor purchases.
February 11, 2020
IT Vendor Management Analyst in Los Angeles, CA
BlackRock is one of the world’s preeminent asset management firms and a premier provider of global investment management, risk management and advisory services to institutional, intermediary and individual investors around the world.
December 08, 2019