IT Vendor Management Analyst is responsible for the day-to-day administration of technology vendor relationships and serves as the organization's point of contact to ensure smooth performance of operations. Assists vendor selection by reviewing and evaluating requests for proposals and contracts. Being an IT Vendor Management Analyst monitors compliance with service level agreements to ensure performance/quality metrics, responsibilities, and expectations are met. Develops dashboards, reports, and presentations to track vendor performance. Additionally, IT Vendor Management Analyst proactively identifies areas where performance is at risk and collaborates with vendors to establish service quality mitigation strategies. Appropriately escalates vendor product and service issues. Typically requires a bachelor's degree. Typically reports to a manager. The IT Vendor Management Analyst work is closely managed. Works on projects/matters of limited complexity in a support role. To be an IT Vendor Management Analyst typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Unity IT has an opening for an IT Support Technician.
This position will provide remote and onsite support for our local business clients. The following skills/experience are required:
Customer service skills are a must. This position will need to work independently and see a problem through to resolution.
Job Type: Full-time
Pay: $23.00 - $26.00 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Schedule:
Education:
Experience:
Work Location: In person
Clear All
0 IT Vendor Management Analyst jobs found in Fresno, CA area