IT Quality Assurance Process Consultant develops quality assurance, compliance, and implementation plans for individual IT functions that support the organization's overall service and software quality standards. Advises function leaders on best practices for the deployment of QA methodologies and processes. Being an IT Quality Assurance Process Consultant designs and incorporates plans for each function that drive quality service and product deliverables. Establishes a performance monitoring program and designs metrics that can be used to identify quality issues, analyze problems, and develop quality improvement initiatives. Additionally, IT Quality Assurance Process Consultant trains staff on quality concepts, objectives, tools, and processes. Requires a bachelor's degree. And typically reports to a director or head of a department. The IT Quality Assurance Process Consultant works autonomously. Goals are generally communicated in "solution" or project goal terms. May provide a leadership role for the work group through knowledge in the area of specialization. Works on advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge. To be an IT Quality Assurance Process Consultant typically requires 10+ years of related experience. (Copyright 2024 Salary.com)
This person will perform Project Management responsibilities, managing multiple concurrent projects. He/she will be expected to prepare and maintain detailed project plans, monitor progress against this plan, act as liaison between IT and user departments, and prepare presentations for management. The successful candidate will be expected to keep stakeholders informed of developments related to the projects he/she manages. Throughout all of these efforts, he/she will be expected to guide, support, and enforce adherence to organizational Software Development Methodology (SDM).
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About the Company:
The Plymouth Rock Company and its affiliated group of companies write and manage over $1.8 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs approximately 2,000 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.
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