IT Quality Assurance Manager jobs in Washington

IT Quality Assurance Manager manages a group of quality assurance analysts who evaluate, test, and validate software and/or IT services. Develops and implements quality assurance problem reporting processes and systems. Being an IT Quality Assurance Manager analyzes deficiencies in service or performance and recommends product or service improvements to address problems. Designs and implements defect reduction programs. Additionally, IT Quality Assurance Manager requires a bachelor's degree. Typically reports to head of a unit/department. The IT Quality Assurance Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an IT Quality Assurance Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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IT Quality Assurance, Senior/Specialist, IT Quality Assurance
  • State of Washington
  • Thurston, WA FULL_TIME

  • IT Quality Assurance, Senior/Specialist, IT Quality Assurance
    Recruitment #2024-4-A384
    Full-time, Permanent, Represented position
    Location flexibility may be available and considered: Olympia, WA
    Work Hours and Partial Telework flexibility may be available and considered
    Salary: $7,286.00 - $9,799.00 Monthly 


    Want to join something GREAT and make a difference?
    The Department of Natural Resources (DNR) has an exciting opportunity within our Information Technology Division, Project Management Office (PMO) for an IT Quality Assurance Senior Specialist position.Responsibilities:
    The IT QA Senior Specialist works with cross-agency, cross-divisional, cross-disciplinary teams and directly with the PMO to ensure that system designs or modifications to agency applications and information systems and will work to meet business requirements and technical design specifications. This position defines, describes, and evaluates test objectives, priorities, and test goals that have long term effects on software quality including organizational, fiscal and technical dependencies.

    The systems developed, enhanced, and maintained at DNR are highly visible systems that have agency-wide, statewide, nationwide, and multi-agency impact. This position defines the test strategies and methodologies that are most likely to succeed for operational efforts and enterprise projects that are highly visible, highly complex and have wide-area impact. This position defines effectiveness, efficiency, and satisfaction metrics for testing, identifying opportunities for continuous improvement. Additionally, this position will provide expert level technical support and guidance to ensure that mission critical system defects and failures are resolved through comprehensive testing prior to deployment of any code/configuration fix to the agency’s production level environments.

    Design, develop, implement, update, monitor, communicate and enforce agency standards associated with software quality assurance.

    Assist in the designing, developing, implementation of software testing across the agency.

    Plan, design, develop, and execute tests for highly complex mission critical applications and information systems.

    Other Duties as Assigned.Required Qualifications: 
    • Bachelor’s Degree in Computer Science or closely related field
      AND 7 years of IT experience in business analysis, testing, or systems development.
      OR a combination of education and/or relevant IT experience.
    • Advanced knowledge and technical proficiency in software quality assurance strategies, methodologies, and processes.
    • Advanced knowledge and technical proficiency in development architecture and use of automated test tools as well as writing automated test scripts using a variety of scripting languages.
    • Advanced knowledge and technical proficiency of defect tracking tools and techniques.
    • Advanced knowledge and technical proficiency of test management tool(s) and techniques.
    • Working level knowledge and progressive experience with database technologies.
    • Working level knowledge of hosting environment variables, e.g. Windows Operating Systems (OS) and commands.
    • Demonstrated commitment to fostering and supporting an environment that honors diversity, equity, and inclusion and environmental justice practices.
    • Perform assigned duties in a manner consistent with applicable laws, regulations, and public records retention and requests are followed.
    • DNR Core Competencies:
      • Personal Accountability
      • Value Others
      • Compassionate Communication
      • Inspire Others
      • Commitment to Excellence
    Special Requirements and Conditions of Employment:
    • Work is performed almost exclusively in an indoor office environment. While in the office, incumbent usually does not come into contact with any hazardous substances other than standard surface cleaners, copier/printer toner and adhesives. May be exposed to hazardous materials and situations in working with fire suppression chemicals and computer equipment, electrical powered equipment and low voltage devices and may work in noisy environments, low light level conditions, small spaces or excessively hot or cold environments.
    • May require occasional travel to field offices within the state, and/or occasional travel for meetings and/or training.
    Desired Qualifications:
    • Software and Application Testing Certificate of training completion.
      • Quality Assurance Institute (QAI)
      • American Society for Quality (ASQ)
      • International Software Testing Qualifications Board (ISTQB)
      • International Institute for Software Testing (IIST)
    • Experience working in a local/state/federal government environment where IT security best practices, policies, and procedures are required and audited, as well as having responsibility for developing, implementing, and enforcing these types of policies and procedures.
    • Customer focus—Develop and maintain effective working relationship with customers; responsive to both internal and external customers; works with customer to identify needs and ensures commitments are met; receptive to feedback; consistently demonstrate positive attitude; collaborate and strengthen partnerships.
    • Communication skills—Demonstrate appropriate communication skills (reading comprehension, writing, listening, speaking); mitigate conflict; shows respect and courtesy in interpersonal communications; model effective behavior.
    • Self-Development—Demonstrates proactive learning; keeps knowledge and skills up-to-date; attends training and seeks development assignments to improve.
    Don’t let doubts stop you from applying for this position - If you have any questions about the required qualifications or how your past experience relates to them, please contact us at DNRrecruiting@dnr.wa.gov. A note to potential candidates: Studies have shown that women, trans, non-binary, and Black, Indigenous, and people of color (BIPOC) are less likely to apply for jobs unless they feel they meet every qualification as described in a job description. We value diversity and inclusion in our organization, and we are looking for the best person for the job. Don’t hesitate to apply! Application Requirements:
    • Apply online: at www.careers.wa.gov (Click on the APPLY button above).
    • Letter of interest: describing your specific qualifications to the position and position required, desired, and special requirements.
    • Resume: that details your experience and qualifications.
    • References: at least three professional references with current telephone numbers– you may attach a document, use the References text field in the online application, or include it with your resume.
    • Important: Do not attach any documents that include photos or private information (social security number, year of birth, etc.).
    • Complete all supplemental questions.
    • Candidates who move forward in the recruitment process may be contacted via email at info@governmentjobs.com with interview information/scheduling instructions. Please monitor the email listed in your application materials and check your junk email folder to ensure you receive those communications.
    Questions?  Please contact Kirk Burrell at kirk.burrell@dnr.wa.gov or e-mail us at DNRrecruiting@dnr.wa.gov

    About the Department of Natural Resources (DNR). 
    At DNR we approach our work through the lens of making Washington a better place environmentally and are dedicated to serving Washington’s lands and communities through diversity, equity, and inclusion. 
    Our Vision – Our actions ensure a future where Washington’s lands, waters, and communities thrive.
    Our Mission – Manage, sustain, and protect the health and productivity of Washington’s lands and waters to meet the needs of present and future generations.
    Our Core Values:
    • Safety and Well-Being —Our top priority is the safety of the public and our employees.
    • Public Service —We value and respect the public we serve, and we value and respect the people of the Department of Natural Resources who step up to serve.
    • Innovation and Creative Problem-Solving — We solve our state’s most pressing challenges through innovative thinking, dedication, and bold and creative vision.
    • Leadership and Teamwork —We are committed to building leaders at all levels and building teams for success.
    DNR provides excellent benefits, a few of which include:
    • Commitment to organizational health and wellness
    • Work/life balance
    • DNR Employee Resource Groups (Diversity, Equity and Inclusion Council, Women’s Employee Resource Group, Veterans Employee Resource Group, etc.)
    • Statewide Employee Business Resource Groups, visit here to learn more
    • Leadership that empowers and supports employees
    • Professional development opportunities
    • Educational and career development aid
    • Public Service Loan Forgiveness Eligibility
    • Opportunities to participate in wildland fire suppression assignments
    • A comprehensive benefits package that includes employer contributions toward health insurance, paid holidays, retirement plans, sick leave, and vacation days. Visit http://careers.wa.gov/benefits.html for more information.
    Additional Information:
    This recruitment may be extended and may also be used to fill future similar vacancies for up to sixty (60) days.
     
    DNR does not use the E-Verify system. For more information, please visit www.uscis.gov.

    Veterans wishing to claim Veteran’s preference please attach a copy of your DD-214, NGB-22, or other verification of military service. Please black out your social security number prior to attaching it. We thank you and are grateful for your service!

    Equal Opportunity Employer: The Washington State Department of Natural Resources is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 522-2500 or email DNRrecruiting@dnr.wa.gov. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

    Once you submit your online application, you can check your status by logging into your account. If you experience technical difficulties creating, accessing or completing your application call NEOGOV toll-free at (855) 524-5627 or email CareersHelp@des.wa.gov.

    Check us out on: DNR’s website | Facebook | Twitter | Instagram | YouTube | WordPress
  • 5 Days Ago

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IT Quality Assurance at Olympia, WA
  • VTECH Solution
  • Olympia, WA FULL_TIME
  • Job DetailsIT QUALITY ASSURANCEScope:Quality Assurance (QA) is the work that involves the ongoing, independent assessment of project management processes and activities. Specifically, Information Tech...
  • 5 Days Ago

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Quality Assurance/Quality Control Manager
  • Mercury Plastics
  • Vancouver, WA FULL_TIME
  • JOB DESCRIPTION: This individual will be working under the direction of the VP of Operations and will manage the quality assurance function in our Vancouver, Washington location. This position include...
  • 30 Days Ago

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Quality Assurance Manager
  • Makpar
  • Washington, WA FULL_TIME
  • Who we are:Makpar is a team of innovators and consultants deploying cutting edge technologies for the federal government. We help our clients achieve their business and operational goals by solving co...
  • Just Posted

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Quality Assurance Manager
  • Fluke
  • Everett, WA FULL_TIME
  • As a Quality Assurance Manager on our Global Quality team you will have functional responsibilities as a global Quality Engineer, as well as Managerial responsibilities of our quality assurance techni...
  • 1 Day Ago

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Quality Assurance Manager [3187A587]
  • ProSidian Consulting, LLC
  • Tumwater, WA OTHER
  • Company DescriptionProSidian is looking for “Great People Who Lead” at all levels in the organization. Are you a talented professional ready to deliver real value to clients in a fast-paced, challengi...
  • 2 Days Ago

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Quality Assurance Manager
  • HealthTrust Performance Group
  • Republic, MO
  • Description This position is located in Republic, Missouri Introduction Are you passionate about the patient experience?...
  • 4/18/2024 12:00:00 AM

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Quality Assurance Manager
  • Key Corporate Services, LLC
  • Our global pharmaceutical client is growing and looking to hire multiple positions in Quality! We are looking for a mana...
  • 4/18/2024 12:00:00 AM

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Quality Assurance Manager
  • Q.E.D. Systems
  • Norfolk, VA
  • Norfolk, VA Full Time Job Description: Q.E.D. Systems, Inc., an experienced marine engineering, planning, and ship moder...
  • 4/17/2024 12:00:00 AM

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Food Quality Assurance Manager
  • Sodexo
  • SANTA CLARA, CA
  • Unit Description: As a natural problem-solver, you thrive on challenges. You’re also an expert at implementing solutions...
  • 4/16/2024 12:00:00 AM

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Quality Assurance Manager
  • X4 Life Sciences
  • A small-scale pioneering client in the IVD space in Somerset County, NJ, MA have started the search for a Manager of Qua...
  • 4/14/2024 12:00:00 AM

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Quality Assurance Manager
  • The Judge Group
  • Sheboygan, WI
  • Job Title: Quality Assurance ManagerLocation: Sheboygan, WisconsinSalary: $80-100KJob Summary of the Quality Assurance M...
  • 4/14/2024 12:00:00 AM

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Quality Assurance Manager
  • CSL Behring
  • Koto City, Tokyo
  • Responsibilities: To Perform routine quality related activities (product release, deviation and internal complaint handl...
  • 3/19/2024 12:00:00 AM

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Quality Assurance Manager
  • Leidos
  • Bethesda, MD
  • Description The National Security Sector of Leidos has a career opportunity for a talented Quality Assurance Manager for...
  • 3/19/2024 12:00:00 AM

Washington (/ˈwɒʃɪŋtən/), officially the State of Washington, is a state in the Pacific Northwest region of the United States. Washington is the northwestern-most state of the contiguous United States. It borders Idaho to the east, bounded mostly by the meridian running north from the confluence of the Snake River and Clearwater River (about 116°57' west), except for the southernmost section where the border follows the Snake River. Oregon is to the south, with the Columbia River forming the western part and the 46th parallel forming the eastern part of the Oregon-Washington border. To the wes...
Source: Wikipedia (as of 04/17/2019). Read more from Wikipedia
Income Estimation for IT Quality Assurance Manager jobs
$134,125 to $177,570

IT Quality Assurance Manager in Santa Ana, CA
Responsible for the technical quality, accuracy and managerial aspects of multiple projects, Lead and manage turnkey construction projects.
December 21, 2019
IT Quality Assurance Manager in Fayetteville, AR
Perform proposal preparation, coordinates vendor quotes, and participates in quality assurance reviews with minimum guidance from Team Lead.
February 11, 2020
IT Quality Assurance Manager in Richland, WA
Collaborate with Senior Managers and Partners in the areas of risk assessment, audit plan programs and internal audit reports.
December 24, 2019