IT Quality Assurance Manager jobs in Montana

IT Quality Assurance Manager manages a group of quality assurance analysts who evaluate, test, and validate software and/or IT services. Develops and implements quality assurance problem reporting processes and systems. Being an IT Quality Assurance Manager analyzes deficiencies in service or performance and recommends product or service improvements to address problems. Designs and implements defect reduction programs. Additionally, IT Quality Assurance Manager requires a bachelor's degree. Typically reports to head of a unit/department. The IT Quality Assurance Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an IT Quality Assurance Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Quality Assurance/Quality Improvement Manager
  • Eastern Montana Community Mental Health Center
  • Miles, MT FULL_TIME
  • UPDATED: 09/20/23
    EMCMHC TITLE: Quality Assurance/Quality GRADE: Non-Exempt

    Improvement Manager M-F, 0800-1700
    Wage $60-$70k DOE


    UNIT 0F SERVICE: Administration LOCATION: Miles City, Montana

    EMPLOYEE
    SIGNATURE: __________________________

    I have read and received a copy of the job
    description and agree that I can perform the
    functions of the job with or without
    accommodations.


    JOB DESCRIPTION: Quality Assurance/Quality Improvement Manager: Ensure EMCMHC continual quality

    improvement plan is maintained, updated and followed to ensure service and operational
    objectives are achieved, in compliance with state, federal and local laws and rule.


    RESPONSIBLE TO: Chief Executive Officer

    SPECIFIC RESPONSIBILITIES:
    Clinical Quality:

    Works with EMCMHC’s Clinical QA/Evaluator and clinical staff and office managers to:
    1. Interprets and implements quality assurance standards
    2. Collaborates on manuals to include: Clinical, Program, Quality Assurance and Leadership
    3. Provides monitoring for preventive and corrective actions, includes ability to recommend disciplinary action
    4. Identifies training needs and organizes training interventions to meet quality standards
    5. Monitors risk management activities
    6. Reviews client grievances and complaints
    7. Supports and monitors outcome measures model
    8. Reviews client incident reports and recommends procedural and/or clinical policy changes


    Audits/Surveys:

    1. Conducts and/or oversees agency and program audits: DPHHS; SURS; Division of Quality Assurance; VA
    2. Coordinates and supports on-site service audits conducted by external providers
    3. Prepares reports for Leadership to communicate outcomes of quality activities and develops response for

    formal audits
    4. Evaluates audit findings and work with team members to implement appropriate corrective actions
    5. Collaborates with Leadership regarding audit processes and results
    6. Initiates, analyzes and prepares report of client surveys
    7. Completes annual QA/UR report


    ARMS/Regulatory Requirements:

    1. Assures the EMCMHC’s compliance with the ARMS in all programs to include documentation that supports
    appropriate billing

    2. Assures ongoing compliance with quality and industry regulatory requirements

    3. Monitor the Administrative Rules of Montana. May train leadership and/or employees accordingly
    4. Creates policies and procedures that meet state and federal legal requirements
    5. Reports issues pertaining to ARM/Regulatory to Leadership


    Data Management:

    1. Completes necessary reports and assessments in a timely manner in accordance with EMCMHC policy
    2. Assists in the use of data analytics for information-powered organizational decision-making in regards to

    processes and infrastructure

    Confidentiality Regulations:
    1. Conducts monitoring and investigates HIPAA violations

    1 of 3
    Quality Assurance / Quality Improvement Manager

    2. Report issues pertaining to HIPAA to Leadership
    3. Completes necessary actions for correction of HIPAA concerns, includes ability to recommend disciplinary

    action

    Training/Education:
    1. Provides consultation and education services to outside agencies and the public as assigned

    2. May represent the EMCMHC in giving comments to the ARMs hearings
    3. Provides new hire orientation training on overall EMCMHC guidelines and HIPAA/ethics
    4. Conducts HIPAA training upon request with ongoing awareness of HIPAA policies and procedures
    5. Supports leadership in identifying culturally appropriate, trauma informed evidence based practices for

    programs with additional guidance to implementation of those training models and monitoring for fidelity to
    the model.


    Will attend Clinical Directors/Incident Review Committee
    Will attend Senior Leadership, Supervisors or other meetings as appropriate and assigned

    Must have valid driver’s license, personal vehicle, and valid vehicle insurance will be traveling
    Other duties as needed

    1. Working Conditions
    The majority of work is performed in a normal office environment where there is typically little or no risk

    of injury. Travel for EMCMHC infrastructure (inspection), continuity of programming, QA/QI issues,
    training, meetings, conferences, and other activities is required. Attendance is essential for this
    position. Travel to all EMCMHC offices is required.

    2. Knowledge, Skills and Abilities
    a. Required is knowledge of concepts, theories, principles, practices and methods of psychology and

    the ability to apply this knowledge to find unique and unprecedented solutions to client’s
    psychological problems. Also required is knowledge of therapies, psychological assessment, and
    the provision of psychological consultation and education. Must have good organizational and
    managerial experience.
    Thorough knowledge of the field of mental health and of the principles of delivery of mental health
    services; thorough knowledge of community resources useful in the treatment and prevention of
    emotional maladjustment.

    Thorough knowledge of theory and practice in the field of specialization at a level appropriate for the
    training and experience required, thorough knowledge of the principles of community organization.

    Thorough knowledge of principles and methods of supervision and in-service training, and the ability
    to supervise others. Thorough knowledge of the scope and activities of public and private health
    and welfare agencies.

    Ability to give in-service training; to secure professional, psychological or social work data and to
    record such data systematically; to interpret and evaluate the data and develop recommendations;
    and to write clear and accurate reports.


    B. Management and Supervision of Others
    None.


    C. Supervision Received
    This position is a member of EMCMHC’s Administration team and reports directly to the CEO.

    Assignments are broadly stated in terms of objectives to be met. The employee is responsible for
    planning and organizing the details of the work, deciding upon the methods to use to produce the
    desired result, making proper interpretations, acting as the final authority, and held accountable for the
    adequacy of the work produced.

    D. Physical Demands
    Must have satisfactory health, stamina and strength as the position necessitates frequent walking,
    sitting, and lifting. Vision and hearing must be possessed to efficiently monitor clients. Climbing,

    2 of 3
    Quality Assurance / Quality Improvement Manager

    stooping, kneeling, crouching, standing, walking, balancing, lifting 30lbs, typing, grasping, talking,
    pushing, pulling, reaching, seeing, hearing, repetitive motions, subject to environmental conditions
    internal and external cold and hot. Close visual acuity (i.e., computer screen) and visual acuity to
    operate motor vehicle. Must be willing and able to assist in protecting clients from harming themselves
    and/or others in emergency situations.


    Quality Assurance Qualifications / Skills:

    • Process improvement
    • Analyzing information
    • Strategic planning
    • Verbal communication
    • Informing others
    • Quality engineering
    • Emphasizing excellence
    • Attention to detail
    • Thoroughness
    • Dealing with complexity

    Education and Experience Requirements:

    • BA or BS in appropriate discipline
    • Experience with Continual QI/QA measuring and testing
    • Working knowledge of quality system requirements
    • Experience with MS Word, Excel, Project Management, and Analytics software

    Application Process:

    Applicants may apply online at www.emcmhc.org by filling out EMCMHC’s employment application and background

    check. In addition to the required application documents, resumes may be submitted as well via email to

    akurtz@emcmhc.org or via fax to: 406-234-0235 (Attn: Andrea). No phone calls please.

    3 of 3
    Quality Assurance / Quality Improvement Manager

  • 20 Days Ago

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Manager of Quality Assurance and Training
  • Avmax Montana Inc
  • Great Falls, MT FULL_TIME
  • Avmax is looking to expand its workforce in Great Falls, MT. If you have the necessary experience and motivation to become a part of our team, please apply. About Avmax: Avmax is a diverse company off...
  • 1 Month Ago

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Quality Assurance Manager/Quality Improvement Manager
  • Eastern Montana Community Mental Health Center
  • Miles, MT FULL_TIME
  • UPDATED: 09/20/23 EMCMHC TITLE: Quality Assurance/Quality Improvement Manager GRADE: Non-Exempt M-F, 0800-1700 Wage $60-$70k DOE UNIT 0F SERVICE: EMPLOYEE SIGNATURE: Administration ___________________...
  • 4 Days Ago

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Remote Medicare Benefits Consultant - License Required
  • Assurance
  • Montana, MT FULL_TIME
  • Buying insurance can be complicated. Assurance is out to change that, leveraging data science to guide recommendations. Founded in 2016, Assurance has worked to make buying insurance easier for everyo...
  • 1 Day Ago

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Independent Medicare Insurance Broker - Work from Home
  • Assurance
  • Montana, MT FULL_TIME
  • Founded in 2016, Assurance has worked to make buying insurance easier for everyone. Our team of humble collaborators is passionate and united in a common goal – protecting people and providing access ...
  • 10 Days Ago

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Quality Assurance Associate
  • Talnt
  • Cooke, MT FULL_TIME
  • Responsibilities: Implement QA strategies and oversee GxP inspection preparedness, offering support as defined in 21 CFR Part 58, along with metrics collection and analysis. Conduct audits on raw data...
  • 23 Days Ago

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Quality Assurance Manager
  • The Judge Group
  • Saint Louis, MO
  • A Growing & Dynamic Food Manufacturing company is in search of a Quality Assurance Manager for their facility in IL. The...
  • 3/28/2024 12:00:00 AM

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Quality Assurance Manager
  • The Judge Group
  • Waco, TX
  • Description:Our client is currently seeking a Quality Assurance Manager for their food manufacturing facility in Norther...
  • 3/28/2024 12:00:00 AM

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Quality Assurance Manager
  • The Judge Group
  • Fresno, CA
  • Description:Our client is currently seeking a Quality Assurance Manager for their food manufacturing facility in Norther...
  • 3/28/2024 12:00:00 AM

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Quality Assurance Manager
  • The Judge Group
  • Carlton, OR
  • Description:Our client is currently seeking a Quality Assurance Manager for their food manufacturing facility in Norther...
  • 3/28/2024 12:00:00 AM

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Quality Assurance Manager
  • The Judge Group
  • Mount Pleasant, TX
  • Description:Our client is currently seeking a Quality Assurance Manager for their food manufacturing facility in Norther...
  • 3/28/2024 12:00:00 AM

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Quality Assurance Manager
  • The Judge Group
  • Nacogdoches, TX
  • Description:Our client is currently seeking a Quality Assurance Manager for their food manufacturing facility in Norther...
  • 3/28/2024 12:00:00 AM

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Quality Assurance Manager
  • The Judge Group
  • Cleveland, OH
  • Our client is currently seeking a Quality Assurance Manager for their manufacturing facility a short drive from Savannah...
  • 3/28/2024 12:00:00 AM

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Quality Assurance Manager
  • Confidential
  • Oklahoma City, OK
  • Job Description Job Description Growing industrial manufacturer is looking for a Quality Assurance Manager. The Quality ...
  • 3/27/2024 12:00:00 AM

Montana (/mɒnˈtænə/ (listen)) is a landlocked state in the Northwestern United States. Montana has several nicknames, although none are official, including "Big Sky Country" and "The Treasure State", and slogans that include "Land of the Shining Mountains" and more recently "The Last Best Place". Montana is the 4th largest in area, the 8th least populous, and the 3rd least densely populated of the 50 U.S. states. The western half of Montana contains numerous mountain ranges. Smaller island ranges are found throughout the state. In all, 77 named ranges are part of the Rocky Mountains. The easte...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for IT Quality Assurance Manager jobs
$113,588 to $150,372

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