IT Quality Assurance Manager jobs in Delaware

IT Quality Assurance Manager manages a group of quality assurance analysts who evaluate, test, and validate software and/or IT services. Develops and implements quality assurance problem reporting processes and systems. Being an IT Quality Assurance Manager analyzes deficiencies in service or performance and recommends product or service improvements to address problems. Designs and implements defect reduction programs. Additionally, IT Quality Assurance Manager requires a bachelor's degree. Typically reports to head of a unit/department. The IT Quality Assurance Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an IT Quality Assurance Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Billing Quality Assurance Manager
  • Chubb External
  • Wilmington, DE FULL_TIME
  •  

    Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. 

    Key Objective:

    Responsible for developing, maintaining and measuring the quality of the billing and collection process through the design and implementation of best practices, execution of aud the it process, and management reporting of audit results. 

    ResponsiResponsibilities the identification of audit process opportunities and developing audit guidelines that ensure financial and operational objectives of the billing and collections department, defining the documentation and support needed to facilitate the audit program, and communicating results to provide performance feedback and continuous improvement. 

    Reporting Relationships: Reports directly to SVP Billing and Collections

    Responsibilities:

    • Responsible for enhancing billing and collection process quality through active measurement of process standards and provides continuous feedback for billing operations management and staff.
    • Develop a framework for quality assurance discipline to ensure key processes have been identified for both financial and operational impact, forms/template development to match identified best practices, audit schedule, and capacity planning, audit sampling methodology, and management reporting of results.
    • In partnerhsip with billing, operations leads develop standards or best practices that will be measured through a quality assurance audit process aligned to key financial and operational objectives.
    • Capture and measure audit results including the development and management of audit forms/templates, audit result repository, and audit sample methodology to ensure evidence and process coverage is achieved.
    • Develop and distribute documentation of audit results that provides staff, direct management, and senior management understanding of performance and corrective action plans for areas of opportunities.
    • Provide collaboration with billing operations leads to understanding their business objectives, strategies, and ongoing challenges and partner to develop and prioritize key initiatives
     

     

    MINIMUM REQUIREMENTS:

    • Strong background in the Insurance Industry
    • Excellent organizational, communication, and interpersonal skills.
    • Strong information systems understanding and ability to use internal systems as well as Microsoft Office programs
    • Ability to dissect QA data sets, identify root causes/trends
    • Ability to excel independently and in a team environment.

    DESIRED QUALIFICATIONS:

    • Bachelor's degree in a related field or proven insurance-related experience.
    • Minimum of 5 years experience in an analytical role.
    • Aptitude for learning is required.

    Chubb offers a competitive compensation package and comprehensive benefits package including life, health and dental, vision, a generous retirement savings plan, disability coverage, stock purchase plan, flexible spending accounts, tuition reimbursement, and business casual dress. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religion, age, sex, sexual orientation, transgender, national origin, disability, genetic information, veteran or marital status, or any other characteristic protected by law.                                

    For additional information about Chubb or its services, please visit our website at http://chubb.com/careers  

    To be considered an applicant for employment with Chubb, all applicants must go to Chubb’s Careers website to apply for the position(s) of interest and complete an online application. If you do not complete the online application, you will not be considered an applicant in accordance with Chubb’s policy.

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  • 23 Days Ago

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Quality Assurance Manager
  • TransCore
  • Dover, DE FULL_TIME
  • TransCore (TRN), a subsidiary of ST Engineering, is seeking a full-time Quality Assurance Manager to join our team in Dover, Delaware. Summary: Oversees all aspects of the organization’s quality assur...
  • 3 Days Ago

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Quality Assurance Specialist
  • Quality Staffing Services
  • Delmar, DE FULL_TIME
  • What to expect: As the Quality Assurance Specialist, you will be responsible for the completion of various concrete materials / product tests. As the Quality Assurance Specialist, you will have a cert...
  • 21 Days Ago

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IT Manager
  • IT Solutions, LLC
  • Newark, DE FULL_TIME
  • About Us: IT Solutions Consulting, LLC is an employee-owned Managed Services and Application Development company with over 25 years of experience. We provide reliable and secure IT support and strateg...
  • 10 Days Ago

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Remote Medicare Benefits Consultant - License Required
  • Assurance
  • Delaware, DE FULL_TIME
  • Buying insurance can be complicated. Assurance is out to change that, leveraging data science to guide recommendations. Founded in 2016, Assurance has worked to make buying insurance easier for everyo...
  • 10 Days Ago

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Quality assurance technician
  • Mountaire Farms
  • Millsboro, DE FULL_TIME
  • Primary Purpose To complete training on department aspects ensuring food quality, food safety, compliance with , compliance with FSIS Regulatory, Animal Welfare, and GFSI requirements where product co...
  • 19 Days Ago

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Quality Assurance Manager
  • The Judge Group
  • Saint Louis, MO
  • A Growing & Dynamic Food Manufacturing company is in search of a Quality Assurance Manager for their facility in IL. The...
  • 3/28/2024 12:00:00 AM

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Quality Assurance Manager
  • The Judge Group
  • Waco, TX
  • Description:Our client is currently seeking a Quality Assurance Manager for their food manufacturing facility in Norther...
  • 3/28/2024 12:00:00 AM

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Quality Assurance Manager
  • The Judge Group
  • Fresno, CA
  • Description:Our client is currently seeking a Quality Assurance Manager for their food manufacturing facility in Norther...
  • 3/28/2024 12:00:00 AM

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Quality Assurance Manager
  • The Judge Group
  • Carlton, OR
  • Description:Our client is currently seeking a Quality Assurance Manager for their food manufacturing facility in Norther...
  • 3/28/2024 12:00:00 AM

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Quality Assurance Manager
  • The Judge Group
  • Mount Pleasant, TX
  • Description:Our client is currently seeking a Quality Assurance Manager for their food manufacturing facility in Norther...
  • 3/28/2024 12:00:00 AM

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Quality Assurance Manager
  • The Judge Group
  • Nacogdoches, TX
  • Description:Our client is currently seeking a Quality Assurance Manager for their food manufacturing facility in Norther...
  • 3/28/2024 12:00:00 AM

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Quality Assurance Manager
  • The Judge Group
  • Cleveland, OH
  • Our client is currently seeking a Quality Assurance Manager for their manufacturing facility a short drive from Savannah...
  • 3/28/2024 12:00:00 AM

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Quality Assurance Manager
  • Confidential
  • Oklahoma City, OK
  • Job Description Job Description Growing industrial manufacturer is looking for a Quality Assurance Manager. The Quality ...
  • 3/27/2024 12:00:00 AM

Delaware is 96 miles (154 km) long and ranges from 9 miles (14 km) to 35 miles (56 km) across, totaling 1,954 square miles (5,060 km2), making it the second-smallest state in the United States after Rhode Island. Delaware is bounded to the north by Pennsylvania; to the east by the Delaware River, Delaware Bay, New Jersey and the Atlantic Ocean; and to the west and south by Maryland. Small portions of Delaware are also situated on the eastern side of the Delaware River sharing land boundaries with New Jersey. The state of Delaware, together with the Eastern Shore counties of Maryland and two co...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for IT Quality Assurance Manager jobs
$126,922 to $168,023

IT Quality Assurance Manager in Santa Ana, CA
Responsible for the technical quality, accuracy and managerial aspects of multiple projects, Lead and manage turnkey construction projects.
December 21, 2019
IT Quality Assurance Manager in Fayetteville, AR
Perform proposal preparation, coordinates vendor quotes, and participates in quality assurance reviews with minimum guidance from Team Lead.
February 11, 2020
IT Quality Assurance Manager in Richland, WA
Collaborate with Senior Managers and Partners in the areas of risk assessment, audit plan programs and internal audit reports.
December 24, 2019