IT Quality Assurance Manager jobs in Chicopee, MA

IT Quality Assurance Manager manages a group of quality assurance analysts who evaluate, test, and validate software and/or IT services. Develops and implements quality assurance problem reporting processes and systems. Being an IT Quality Assurance Manager analyzes deficiencies in service or performance and recommends product or service improvements to address problems. Designs and implements defect reduction programs. Additionally, IT Quality Assurance Manager requires a bachelor's degree. Typically reports to head of a unit/department. The IT Quality Assurance Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an IT Quality Assurance Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Quality Assurance Manager
  • Pelican Recruitment Team
  • South Deerfield, MA FULL_TIME
  • SUMMARY   A champion for Quality Thinking and a key influencer in disseminating a culture of quality. An active member of the Pelican Leadership team. Responsible for quality and process improvement efforts within the organization in the manufacture of standard and custom products and service functions associated with the manufacturing facilities assigned to. Engages with customers and vendors on performance, quality, and compliance issues. Directly supervises and coaches a team of QA Inspectors, QA Technicians, and QA Engineers to support the business.    PRIMARY DUTIES AND RESPONSIBILITIES: Proactively gathers and analyzes relevant data using standard CI tools to get to the root cause and actions needed to prevent reoccurrence. Generates innovative ideas to solve problems and drives teams to close all actions and monitor effectiveness In leadership role proactively intervenes, coaches and guides Pelican teams to adjust processes and supports improvement to change course Champions problem solving throughout the business operations through coaching and teaching to ensure proper follow up and root cause analysis is performed. Ensures there is a culture of developing, training against and following standards within the operation through training, auditing, and holding teams accountable Ensures critical product and equipment qualification is handled correctly and documented appropriately according to the company standard. Develops and provides adequate training on Pelican’s Quality Management Systems and ensures there is consistent awareness of quality expectations and employee awareness through regular training and education. Leads/ Drives continuous improvement activities in the operation related to mistake proofing and quality system improvements through the development of current and future state process maps, Kaizen events and continuous improvement plans. Oversees and maintains the ISO9001 Pelican Quality Management Systems and is the main contact for the registrars and customers requiring confirmation to the standard. In coordination with the Purchasing Department, establishes and champions a supplier evaluation system to ensure supplier quality. Assists vendors in establishing inspection standards to meet the organization’s quality requirements. Monitors customer complaints, returns and defects. Conducts root cause analysis and recommends modifications in products, services, or quality standards where applicable. Reviews analysis with the leadership team and facilitates activities to address systemic root causes. Performs and oversees the completion of internal quality audits. Leads quality gemba walks with the quality, engineering, maintenance and operations teams regularly. Communicates with customers and suppliers, when necessary, and travels to the sites as required. Acts as the main contact of the plant for Pelican’s Product Liability Process (PLP) and liaises with the Vice President of Worldwide Quality and Operations Management to ensure the process is adhered to. Part of the New Product Design process to ensure new products continually improve their performance in the field. Part of the contract review process and translates them into relevant requirements in order to meet expectations. Oversees compliance with government and defense contractor requirements. Maintains knowledge of regulations and communicate changes effectively. Follows company policies and practices as outlined in the Employee Handbook and/or applicable employment agreement. Follows safety guidelines and procedures in accordance to the job. Performs additional duties as assigned.   JOB REQUIREMENTS: Education: Bachelor’s Degree in Quality or Engineering, and/or equivalent 5 years related experience in a manufacturing or plastic injection molding environment Actively participates as an operations leader – ownership, proactive and course correcting Must have excellent verbal, written, math and presentation skills. Ability to delegate work to and motivate, lead, train, and evaluate staff. Ability to work under minimal supervision. Demonstrated proficiency in problem solving methods/ tools and root cause analysis Must be trained as an ISO9001 Internal Auditor by a recognized body. Proficient with word processing, spreadsheet, and flow-charting software and ERP systems. Ability to use measuring tools including calipers, micrometers, inside/outside micrometers, Vernier, pin gauges, height gauges, radius gauges, protractors, and dial indicators.   ADDITIONAL INFORMATION: Actively supports and complies with Pelican’s objectives, guidelines and commitment to Quality and Safety, with an emphasis on continual improvement. Must be able to interact effectively and cooperatively with employees at all levels. Must have the ability to complete assignments within the timeframe specified by the Manager. Must be flexible regarding working hours. Must be able to work evenings and weekends, with or without advanced notice. Must be able to operate in a fast-paced environment and handle multiple projects simultaneously. Ensures that staff is contributing at maximum potential through rigorous hiring practices and an emphasis on training and development initiatives, including coaching and counseling direct reports in their performance and professional development, with final authority for approving pay increases, hiring decisions and disciplinary actions. Emphasizes ethical leadership and decision-making to protect Pelican’s brand and reputation. Establishes challenging, productive and achievable goals for direct reports; measure results by establishing checkpoints to track progress. Must be able to travel, nationally and internationally, as necessary. Must have the ability to complete assignments within time frame specified by the Vice President of Worldwide Quality.   PHYSICAL REQUIREMENTS AND WORKING CONDITIONS: While performing the duties of this job, the employee will be constantly required to execute standard physical activities within the facility areas (i.e. stand, walk, sit, use hands/fingers). While performing the duties of this job, the employee will be frequently required to execute non-standard physical activities within the facility areas (i.e. climb or balance, stoop, kneel, crouch). Ability to lift and/or move up to 35 pounds and occasionally lift and/or move up to 40 pounds. This position requires repetitive hand/wrist activities.
  • 19 Days Ago

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IT Help Desk Manager
  • Suzor IT
  • Greenfield, MA FULL_TIME
  • About Suzor IT: Suzor IT provides a turn-key technology department for K-12 schools and Municipalities. Our team works closely with K-12 students, teachers, parents, and municipal employees to help th...
  • 2 Days Ago

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Quality Assurance Manager - L3 - SFH-QAM-001-024
  • Integrated Intel Solutions
  • Springfield, MA FULL_TIME
  • SFH Position 24: Quality Assurance Manager – Skill Level 3 (NGA-W) Duties include: Manage corrective action activities/plans from external ISO audits. Manage corrective action, improvement, and qualit...
  • 17 Days Ago

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Quality Assurance Technician
  • National Nonwovens
  • Easthampton, MA FULL_TIME
  • Test production and competitive materials against industry standards and/or internal specifications. Monitor production through visual analysis and spot checks. Input data into computer/records and st...
  • 20 Days Ago

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Quality Assurance Assitant
  • Quantic ECI
  • Westfield, MA FULL_TIME
  • DescriptionCompany Overview:Quantic Electronics defines and manufactures mission-critical electronic components for the aerospace and defense industry, as well as commercial and industrial markets. Pr...
  • 24 Days Ago

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Quality Assurance Tester I
  • PDS Tech Commercial, Inc.
  • Northampton, MA FULL_TIME
  • Exciting Opportunity at PDS Tech:Are you driven by the pursuit of perfection and ensuring top-notch quality? We're seeking a dynamic and detail-oriented Quality Assurance Technician to join us at PDS ...
  • 24 Days Ago

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0 IT Quality Assurance Manager jobs found in Chicopee, MA area

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Plant Food Safety & QA Manager
  • The Judge Group
  • Springfield, MA
  • A great job-and a great future-awaits you at Smithfield Foods. We're an $18 billion U.S. food company with nearly 60,000...
  • 3/28/2024 12:00:00 AM

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Program Administrator, Pipeline Safety Management and Quality Assurance (Hybrid)
  • Eversource Energy
  • Westborough, MA
  • Role and Scope of Position: Provide support to the Manager, Pipeline Safety Management & Quality Assurance in the execut...
  • 3/28/2024 12:00:00 AM

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Quality Manager
  • The Judge Group
  • Springfield, MA
  • Description:A Client of ours in the Allentown area is looking for a QA Manager for a food/beverage manufacturing company...
  • 3/28/2024 12:00:00 AM

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Quality Manager
  • The Judge Group
  • Hartford, CT
  • Description:A Client of ours in the Allentown area is looking for a QA Manager for a food/beverage manufacturing company...
  • 3/28/2024 12:00:00 AM

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MAINTENANCE MECHANIC 2ND SHIFT
  • The Judge Group
  • Agawam, MA
  • Are you a self-driven person looking to advance your career as a high-impact player on a team? If so, we have an excitin...
  • 3/28/2024 12:00:00 AM

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Office Manager
  • Day Machine Systems, Inc.
  • New Britain, CT
  • Job Description Job Description Day Machine Systems Immediate opening for full time/part time Manufacturing Office manag...
  • 3/27/2024 12:00:00 AM

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Compliance Specialist
  • Deringer-Ney Inc.
  • Hartford, CT
  • Title: Compliance Specialist Job Summary: Oversee compliance requests and requirements to ensure that statutory, regulat...
  • 3/26/2024 12:00:00 AM

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Quality Assurance Manager
  • Mittys LLC
  • Bloomfield, CT
  • Job Description Job Description `Duties``` Conducting research to develop new and improved processes for manufacturing E...
  • 3/25/2024 12:00:00 AM

Chicopee is located at 42°10′13″N 72°35′19″W / 42.17028°N 72.58861°W / 42.17028; -72.58861 (42.170159, -72.588630). The city is made up of several neighborhoods; the result of the city's origin as a collection of four villages in the northernmost part of Springfield, which seceded from it in 1848. Chicopee Falls, Chicopee Center (Cabotville), Fairview, and Willimansett continued to develop. In the early 1900s, Aldenville developed as a distinct community. Since then, the city has filled in most of its open space resulting in a number of new neighborhoods. These neighborhoods include Chicom...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for IT Quality Assurance Manager jobs
$129,810 to $171,847
Chicopee, Massachusetts area prices
were up 1.6% from a year ago

IT Quality Assurance Manager in New Brunswick, NJ
Ensures the provision of quality care and services through the cost effective management of the facilities.
January 13, 2020
IT Quality Assurance Manager in Richland, WA
Collaborate with Senior Managers and Partners in the areas of risk assessment, audit plan programs and internal audit reports.
December 24, 2019
IT Quality Assurance Manager in Fayetteville, AR
Perform proposal preparation, coordinates vendor quotes, and participates in quality assurance reviews with minimum guidance from Team Lead.
February 11, 2020