IT Quality Assurance Manager manages a group of quality assurance analysts who evaluate, test, and validate software and/or IT services. Develops and implements quality assurance problem reporting processes and systems. Being an IT Quality Assurance Manager analyzes deficiencies in service or performance and recommends product or service improvements to address problems. Designs and implements defect reduction programs. Additionally, IT Quality Assurance Manager requires a bachelor's degree. Typically reports to head of a unit/department. The IT Quality Assurance Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an IT Quality Assurance Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
The Senior Manager, Quality Assurance serves on a cross functional team ensuring the adequacy, suitability and compliance of processes governing product realization. Provides senior leadership and direction to quality engineering teams.
- Oversight and review of product life cycle activities from a quality engineering perspective, including premarket/ product development, supplier management, manufacturing, sterilization, and post-market.- Working with subject matter experts, process owners, subsystem leaders, executive management and IT in helping to assess and report applicable quality system data, triggering action where necessary.- Helping to ensure that issues requiring improvement are identified and escalated appropriately.
- Working and interacting effectively and professionally with and for others throughout various levels of the global organization.
- Manage internal and external Audit programs, NC/CAPA processes, Document Management, Management Review, Post Market Surveillance, and Quality Systems Projects.
- Moniter, report, and drive Quality Metrics across the business.
- Identify and implement Continuous Improvement activities within Quality Systems
- Work across other Cook Medical entities and corporate to drive alignment and efficiencies
- Excellent organizational skills.- Must be detail oriented.- Maintain accurate and timely reports and records.
- Must work and interact effectively and professionally with and for others throughout various levels of the global organization.- Must strictly adhere to safety requirements.- Maintain regular and punctual attendance.- Must maintain company quality and quantity standards.- Must have effective communication skills and ability to work in a collaborative and independent work situations and environments withminimal supervision.- Ability to remain calm and receptive in fast paced situations.
- Bachelors degree in a technical discipline; Master's degree preferred- 10 years experience in quality systems- 5 years experience in FDA-regulated industry, medical device experience preferred- 3 years management experience- Knowledge of medical device regulations, pertinent standards and guidances - Knowledge of quality tools & principles- Proven written and verbal communication skills - Basic knowledge of statistics- Proven problem solving skills
Physical Requirements:
- Full time on-site position
- Works under general office environmental conditions- Sitting for extended periods, utilizes close visual acuity for working with computers, equipment, etc.- Some travel involved- Must maintain all training requirements for the position, while seeking out opportunities for continuous development and growth.
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