IT Quality Assurance Manager jobs in Arlington, TX

IT Quality Assurance Manager manages a group of quality assurance analysts who evaluate, test, and validate software and/or IT services. Develops and implements quality assurance problem reporting processes and systems. Being an IT Quality Assurance Manager analyzes deficiencies in service or performance and recommends product or service improvements to address problems. Designs and implements defect reduction programs. Additionally, IT Quality Assurance Manager requires a bachelor's degree. Typically reports to head of a unit/department. The IT Quality Assurance Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an IT Quality Assurance Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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QUALITY ASSURANCE MANAGER
  • BrightSpring Health Services
  • Arlington, TX FULL_TIME
  • QUALITY ASSURANCE MANAGER
    Job Locations US-TX-ARLINGTON
    ID 2024-134644 Line of Business ResCare Community Living Position Type Full-Time Pay Min USD $50,000.00/Yr. Pay Max USD $50,000.00/Yr.
    Our Company

    ResCare Community Living

    Overview

    The Quality Assurance Manager (QAM) position is focused on maintaining local compliance with State, Federal and BrightSpring Health requirements. The QAM provides leadership oversight to operations in meeting their goals and ensure safety and satisfaction for individuals supported.

    Responsibilities
      Maintains knowledge of operation's regulatory, accreditation, and company requirements.
    • Implements and monitors operational systems/processes to ensure compliance with policies and procedures and adherence to requirements to ensure quality of service delivery and compliance with requirements.
    • Conducts operation reviews, including, but not limited to Site Reviews, Record Reviews and review of other quality monitoring and improvement activities.
    • Completes documentation of operational review activities thoroughly and timely.
    • Prepares detailed summary reports of quality assurance findings related to operational reviews.
    • May serve as the contact person for external regulatory reviews, in the absence of the Executive Director.
    • Serves as record keeper for all State/Federal Survey documentation, coordinates/ implements corrective action as necessary, and ensures company reporting requirements are met.
    • Works with Executive Director and leadership team to develop and implement Quality Improvement Plans as needed.
    • Serves as a leader in the development and implementation of the operation's improvement planning initiatives and outcomes achievements.
    • Develops and implements internal quality practices under the direction of the Executive Director.
    • Provides recommendations to leadership about needed actions to improve quality
    • Communicates effectively with management and staff, using good judgment and diplomacy
    • Provides reports to operation leadership regarding the status of program performance
    • Provides input, training, and support to other service delivery team members in efforts to prioritize quality and reduce risk.
    • Reviews satisfaction survey data regularly, identifies trends and makes recommendations as indicated for improvement.
    • Coordinates investigations and ensures compliance with deadlines. Conducts investigations (as assigned) and completes investigation reports consistent with company guidelines.
    • Oversees the Critical Incident Reporting and Mortality Review processes
    • Serves as Chair of the operation's Quality & Safety Committee, and participates in other committees as assigned
    • Serves as a leader in coordinating internal activities to prepare and maintain external accreditation standards.
    • Maintains certification for company signature programs (YSIS, Site Reviewer, QIDP, etc.)
    • Supervises entry level QA position, if applicable
    • Performs other duties as assigned
    • Travel Required within designated service sites

    Qualifications
    • Bachelor's Degree* in human services or related experience and minimum of 2 years working with foster care families and children
    • Valid Driver's license in good standing with current automobile insurance
    • Two years case management and supervisory experience preferred
    • Knowledge and experience with quality assurance systems, quality control and/or performance monitoring within a residential services field preferred.
    • Familiar with applicable federal, state and local laws and regulations
    • Accustomed to complex, fast-pace and confidential work environment
    • Excellent written and verbal communication skills
    • Demonstrated computer skills, able to use various software programs for correspondence, reports, statistical compilation and analysis, and database access.
    • Ability to work flexible hours
    About our Line of Business
    ResCare Community Living has four decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental or cognitive disability. Our community living services are provided in 27 states with several thousand programs and a comprehensive range of high-quality services, including: Community Living, Adult Host Homes for adults regardless of disability, Behavioral/Mental Health Support, In-home Pharmacy Solutions, Telecare and Remote Support, Supported Employment and Training Programs, and Day programs. For more information, please visit www.rescarecommunityliving.com. Follow us on Facebook and LinkedIn.
    Salary Range
    USD $50,000.00 / Year

    Res-Care, Inc., dba BrightSpring Health Services (“ResCare”), is an Equal Opportunity Employer. ResCare does not discriminate against any person on the basis of gender, race, color, national origin, religion, disability, age, veteran status, gender identity or sexual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.

     

  • 19 Days Ago

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QUALITY ASSURANCE MANAGER
  • ResCare Community Living
  • Arlington, TX FULL_TIME
  • Our Company: ResCare Community Living Overview: The Quality Assurance Manager (QAM) position is focused on maintaining local compliance with State, Federal and BrightSpring Health requirements. The QA...
  • 1 Month Ago

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Internal Audit Senior Manager, Quality Assurance
  • Charles Schwab Inc.
  • Westlake, TX FULL_TIME
  • Your Opportunity The Internal Audit Department (IAD) of The Charles Schwab Corporation provides independent and objective assessments to figure out whether all significant risks are identified and app...
  • 1 Month Ago

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(USA) Area Manager, Quality Assurance/Systems
  • Sam's Club
  • FORT WORTH, TX OTHER
  • Position Summary...What you'll do...Want to use your innovative mindset to create a world class shopping experience for our members around the country? The Area Manager – Quality Assurance/Systems is ...
  • 1 Month Ago

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Quality Assurance
  • Always There Personnel
  • Fort Worth, TX FULL_TIME
  • Quality Assurance No experience required No interview needed Will be trained Inspect empty aluminum cans Prolong walking/standing Call (817)305-6500 or (817)809-1625
  • 1 Month Ago

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QUALITY ASSURANCE COORDINATOR
  • ResCare Community Living
  • ARLINGTON, TX FULL_TIME
  • Our Company ResCare Community Living Overview Our Quality, Risk and Compliance teams focus on maintaining compliance and auditing to mitigate risk for our operations. This keeps the company in complia...
  • 24 Days Ago

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0 IT Quality Assurance Manager jobs found in Arlington, TX area

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Construction Quality Assurance Manager
  • Cook Children's Healthcare
  • Fort Worth, TX
  • Location: Prosper Medical Office Building Department: Construction and Facility Planning Shift: First Shift (United Stat...
  • 3/29/2024 12:00:00 AM

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Construction Quality Assurance Manager
  • Cook Children's Healthcare
  • Prosper, TX
  • Location: Prosper Medical Office Building Department: Construction and Facility Planning Shift: First Shift (United Stat...
  • 3/29/2024 12:00:00 AM

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QA Manager
  • ProbablyMonsters Inc
  • Dallas, TX
  • THE ROLE: We are looking for a Quality Assurance Manager to join our team. You will be responsible for leading and overs...
  • 3/28/2024 12:00:00 AM

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Oasis Reviewer - 100% REMOTE
  • By The Bay Health
  • Fort Worth, TX
  • We are currently seeking a LVN an Oasis Reviewer to review and submission of home health documents to support the qualit...
  • 3/28/2024 12:00:00 AM

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Quality Assurance Technician - 3rd Shift
  • Teasdale Latin Foods
  • Carrollton, TX
  • QUALITY ASSURANCE TECHNICIAN - 3RD SHIFT - CARROLLTON, TX SUMMARY: Performs standardized tests to ensure product complie...
  • 3/28/2024 12:00:00 AM

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Oasis Reviewer - 100% REMOTE
  • By The Bay Health
  • Dallas, TX
  • We are currently seeking a LVN an Oasis Reviewer to review and submission of home health documents to support the qualit...
  • 3/28/2024 12:00:00 AM

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Application Quality Assurance Manager - Remote
  • Magellan Health, Inc.
  • Dallas, TX
  • We are seeking an experienced Manager of Software Quality Assurance to lead and oversee our software testing and quality...
  • 3/27/2024 12:00:00 AM

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Quality Assurance Manager - 19603
  • TalentZok
  • Dallas, TX
  • Job Description Job Description Quality Assurance Manager- TalentZok OVERVIEW Are you looking for a new career opportuni...
  • 3/26/2024 12:00:00 AM

Arlington is a city in the U.S. state of Texas, located in Tarrant County. It is part of the Mid-Cities region of the Dallas–Fort Worth–Arlington metropolitan area, approximately 12 miles (19 km) east of downtown Fort Worth and 20 miles (32 km) west of downtown Dallas. According to the U.S. Census Bureau's estimate, the city had a population of 396,394 in 2017, making it the second-largest city in the county (after Fort Worth) and the third-largest in the metropolitan area. Arlington is the forty-eighth-most populous city in the United States, the seventh-most populous city in the state of Tex...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for IT Quality Assurance Manager jobs
$120,872 to $160,014
Arlington, Texas area prices
were up 2.2% from a year ago

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