IT Quality Assurance Director jobs in Fairfield, CT

IT Quality Assurance Director is responsible for planning and directing the policies, programs, and initiatives used to monitor and measure the overall quality of IT services, systems, and software. Ensures that tracking systems capture useful operational metrics for use in reducing defects, improving service, and optimizing the implementation process. Being an IT Quality Assurance Director requires a bachelor's degree. Typically reports to a top management. The IT Quality Assurance Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an IT Quality Assurance Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Director of Projects and Quality Assurance
  • P3Hired
  • Bridgeport, CT OTHER
  • Overview

    Connecticut based Fortune 500 company is looking for a Director of Projects and Quality Assurance to join their growing team and deliver successful outcomes to their client.  

    Responsibilities

    Project Management

    • Operations project management – lead or be involved with all operational optimization activities within the account.
    • Project implementation and ongoing execution – for all services including mail, shredding, scanning, overnight accommodations, etc.
    • Identify process improvement opportunities for the business operations where technology could play a role in the solution.

     

    Business Process

    • Business process compliance – identify and follow machines design for all aspect of services provided to client as outlined in the MSA.
    • Act as the voice of the customer internally; as the steward of customer service, work cross-functionally with internal functional departments to ensure Services are maximized for availability and productivity for the client.

     

    Innovation

    • Problem Solver – deepen knowledge of business complexities to effectively identify key operational issues, determine root causes and develop sustainable solutions
    • Communicator – prepare report-outs for presentation during client business reviews, internal quarterly business reviews, and as required.

     

           Technology

    • Liaise with IT technical support, and other areas of the business to ensure client satisfaction.
    • Intervene with vendor technology teams where necessary to resolve problems or/escalations.
    • Serve as the clients’ subject matter expert (SME), providing guidance and addressing challenges.
    • Serve as the primary interface to manage and resolve any Technology related Service situations.
    • Manage resolution of incidents and problems in the field, and act as escalation point for urgent and complicated support.
    • Business continuity planning and execution in conjunction with appropriate business and technology groups

    Qualifications

    Qualifications – Knowledge, Skills, and Abilities required:

    • Strong interpersonal and written/oral communication
    • Ability to influence and collaborate with others to coordinate activities and accomplish
    • Proven project management skills and experience; strong financial acumen
    • Strong computer skills; able to build effective
    • Strong presentation and public speaking skills
    • Proven ability to lead, develop and impact high performance
    • Ability to communicate and work well with cross-functional teams and at all levels in the organization (internal and external)
    • Ability to handle multiple priorities from diverse levels of
    • Results-oriented focus to ensure delivery of operational reports and services in an accurate, complete, and timely fashion.
    • Self-starter, self-driven, with a high level of self-initiative and the ability to prioritize, work independently and manage time effectively.

     

    Education/Experience required:

    • Bachelor's degree in a technical discipline, Project Management, Operations, or related field
    • Industrial Engineering experience (or similar), including preferably *Kaizen, Lean, or Six Sigma
    • Experience in IT strategy and execution, systems design, configuration, information security and deployment
    • Experience in project management, business process analysis, or advanced business intelligence or analytics a plus.
  • 22 Days Ago

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Manager, Quality Assurance
  • CooperCompanies
  • Trumbull, CT FULL_TIME
  • About CooperSurgical CooperSurgical is a leading fertility and women's healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter mos...
  • 20 Days Ago

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Quality Assurance Manager
  • Raise
  • Stratford, CT FULL_TIME
  • We are seeking a driven individual with a passion for the cereal industry. One of our clients is looking to add a strong Quality Assurance Manager to their team. Responsibilities include 1) Ensure pro...
  • 4 Days Ago

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Quality Assurance Technician
  • CCL Label
  • Shelton, CT FULL_TIME
  • CCL Label Shelton, CT is part of CCL Industries a world leader in specialty labeling and packaging solutions for our global customers. The Shelton location specializes in pressure sensitive labels for...
  • 12 Days Ago

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Quality Assurance Manager
  • Jobot
  • Stratford, CT FULL_TIME
  • Growing Food Company seeking Quality Leader!This Jobot Job is hosted by: Tyler MaseAre you a fit? Easy Apply now by clicking the "Quick Apply" button and sending us your resume.Salary: $60,000 - $85,0...
  • 18 Days Ago

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Quality Assurance Specialist (Keystone)
  • Defense Contract Management Agency
  • Stratford, CT FULL_TIME
  • Summary See below for important information regarding this job. This position is a Defense Contract Management Agency (DCMA) Keystone Program Opening. Prior to appointment, all candidates will be requ...
  • 27 Days Ago

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0 IT Quality Assurance Director jobs found in Fairfield, CT area

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SBC Family Team Conference Facilitator (FTC)
  • Children's Aid
  • Bronx, NY
  • SBC Family Team Conference Facilitator (FTC) 3/20/23Full Time--Bronx #### Job ID: 006721 #### Description: Bronx Family ...
  • 3/28/2024 12:00:00 AM

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Lead Software Engineer (Python/NodeJS/AWS)
  • Phyton Talent Advisors
  • Brentwood, NY
  • Sr. Lead Software Engineer - Python/NodeJS (Financial Services Firm - NYC) You will have the ability to work on our high...
  • 3/28/2024 12:00:00 AM

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RN WELLNESS NURSE
  • Sunrise Senior Living
  • Fairfield, CT
  • Overview 'It makes me feel good knowing that we make the residents lives better. We laugh with them, cry with them, sing...
  • 3/27/2024 12:00:00 AM

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Global Purchasing Director
  • Bohan & Bradstreet
  • Westport, CT
  • VISION: CPG developer, multi-plant manufacturer, and distributor with a history of revenue, profit, and organic market s...
  • 3/26/2024 12:00:00 AM

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RN Coordinator Quality Assurance
  • Clinical Management Consultants
  • Orangeburg, NY
  • A leading acute care hospital located in southeastern New York is now searching for an experienced RN Coordinator Qualit...
  • 3/25/2024 12:00:00 AM

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IT Programmer
  • Express Employment Professionals
  • Ronkonkoma, NY
  • Job Description Job Description Tasks / Responsibilities: Report Writing · Responsible for the writing, data checking, a...
  • 3/24/2024 12:00:00 AM

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Plant Quality Assurance Manager
  • Unilock
  • Brewster, NY
  • Reporting to the Director of Quality Assurance, the Quality Assurance Manager is primarily responsible for ensuring that...
  • 3/24/2024 12:00:00 AM

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RN WELLNESS NURSE
  • Sunrise Senior Living
  • Fairfield, CT
  • Overview "It makes me feel good knowing that we make the residents’ lives better. We laugh with them, cry with them, sin...
  • 3/13/2024 12:00:00 AM

The town is on the shore of Long Island Sound. According to the United States Census Bureau, the town has a total area of 31.3 square miles (81 km2), of which 30.0 square miles (78 km2) is land and 3.4 square kilometres (1.3 sq mi), or 4.15%, is water. The Mill River, the waters of which feed Lake Mohegan, flows through the town. Fairfield consists of many neighborhoods. The best known are wealthy Southport, where General Electric Chief Executive Officer Jack Welch lived for many years, and Greenfield Hill, with its large areas, famous dogwood trees, and picturesque green with its white-spi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for IT Quality Assurance Director jobs
$221,016 to $309,365
Fairfield, Connecticut area prices
were up 1.7% from a year ago

IT Quality Assurance Director in Biloxi, MS
Quality management systems are not just limited to “manufactured” products.
December 26, 2019
IT Quality Assurance Director in Portsmouth, OH
The driving force behind all quality control systems is customer feedback.  Without the customer, you have no business.  Unless the customer is satisfied with your product, you will not have a business for long.  Unless you know what the customer wants and expects, you cannot possibly deliver it.
December 22, 2019
IT Quality Assurance Director in Galveston, TX
A quality assurance role should be established for all projects.
January 23, 2020