IT Quality Assurance Director jobs in Bridgeport, CT

IT Quality Assurance Director is responsible for planning and directing the policies, programs, and initiatives used to monitor and measure the overall quality of IT services, systems, and software. Ensures that tracking systems capture useful operational metrics for use in reducing defects, improving service, and optimizing the implementation process. Being an IT Quality Assurance Director requires a bachelor's degree. Typically reports to a top management. The IT Quality Assurance Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an IT Quality Assurance Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Director of Projects and Quality Assurance
  • P3Hired
  • Bridgeport, CT OTHER
  • Overview

    Connecticut based Fortune 500 company is looking for a Director of Projects and Quality Assurance to join their growing team and deliver successful outcomes to their client.  

    Responsibilities

    Project Management

    • Operations project management – lead or be involved with all operational optimization activities within the account.
    • Project implementation and ongoing execution – for all services including mail, shredding, scanning, overnight accommodations, etc.
    • Identify process improvement opportunities for the business operations where technology could play a role in the solution.

     

    Business Process

    • Business process compliance – identify and follow machines design for all aspect of services provided to client as outlined in the MSA.
    • Act as the voice of the customer internally; as the steward of customer service, work cross-functionally with internal functional departments to ensure Services are maximized for availability and productivity for the client.

     

    Innovation

    • Problem Solver – deepen knowledge of business complexities to effectively identify key operational issues, determine root causes and develop sustainable solutions
    • Communicator – prepare report-outs for presentation during client business reviews, internal quarterly business reviews, and as required.

     

           Technology

    • Liaise with IT technical support, and other areas of the business to ensure client satisfaction.
    • Intervene with vendor technology teams where necessary to resolve problems or/escalations.
    • Serve as the clients’ subject matter expert (SME), providing guidance and addressing challenges.
    • Serve as the primary interface to manage and resolve any Technology related Service situations.
    • Manage resolution of incidents and problems in the field, and act as escalation point for urgent and complicated support.
    • Business continuity planning and execution in conjunction with appropriate business and technology groups

    Qualifications

    Qualifications – Knowledge, Skills, and Abilities required:

    • Strong interpersonal and written/oral communication
    • Ability to influence and collaborate with others to coordinate activities and accomplish
    • Proven project management skills and experience; strong financial acumen
    • Strong computer skills; able to build effective
    • Strong presentation and public speaking skills
    • Proven ability to lead, develop and impact high performance
    • Ability to communicate and work well with cross-functional teams and at all levels in the organization (internal and external)
    • Ability to handle multiple priorities from diverse levels of
    • Results-oriented focus to ensure delivery of operational reports and services in an accurate, complete, and timely fashion.
    • Self-starter, self-driven, with a high level of self-initiative and the ability to prioritize, work independently and manage time effectively.

     

    Education/Experience required:

    • Bachelor's degree in a technical discipline, Project Management, Operations, or related field
    • Industrial Engineering experience (or similar), including preferably *Kaizen, Lean, or Six Sigma
    • Experience in IT strategy and execution, systems design, configuration, information security and deployment
    • Experience in project management, business process analysis, or advanced business intelligence or analytics a plus.
  • 21 Days Ago

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Manager, Quality Assurance
  • CooperCompanies
  • Trumbull, CT FULL_TIME
  • About CooperSurgical CooperSurgical is a leading fertility and women's healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter mos...
  • 19 Days Ago

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Quality Assurance Manager
  • Raise
  • Stratford, CT FULL_TIME
  • We are seeking a driven individual with a passion for the cereal industry. One of our clients is looking to add a strong Quality Assurance Manager to their team. Responsibilities include 1) Ensure pro...
  • 3 Days Ago

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Quality Assurance Technician
  • CCL Label
  • Shelton, CT FULL_TIME
  • CCL Label Shelton, CT is part of CCL Industries a world leader in specialty labeling and packaging solutions for our global customers. The Shelton location specializes in pressure sensitive labels for...
  • 11 Days Ago

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Quality Assurance Manager
  • Jobot
  • Stratford, CT FULL_TIME
  • Growing Food Company seeking Quality Leader!This Jobot Job is hosted by: Tyler MaseAre you a fit? Easy Apply now by clicking the "Quick Apply" button and sending us your resume.Salary: $60,000 - $85,0...
  • 17 Days Ago

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Quality Assurance Specialist (Keystone)
  • Defense Contract Management Agency
  • Stratford, CT FULL_TIME
  • Summary See below for important information regarding this job. This position is a Defense Contract Management Agency (DCMA) Keystone Program Opening. Prior to appointment, all candidates will be requ...
  • 26 Days Ago

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0 IT Quality Assurance Director jobs found in Bridgeport, CT area

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Lead Software Engineer (Python/NodeJS/AWS)
  • Phyton Talent Advisors
  • Brentwood, NY
  • Sr. Lead Software Engineer - Python/NodeJS (Financial Services Firm - NYC) You will have the ability to work on our high...
  • 3/28/2024 12:00:00 AM

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Environmental Service Associate-Per Diem
  • Yale New Haven Health
  • Bridgeport, CT
  • Overview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mi...
  • 3/28/2024 12:00:00 AM

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Sr. Lead Software Engineer - Python/AWS (Hybrid)
  • Broadridge Financial Solutions
  • Brentwood, NY
  • At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate...
  • 3/27/2024 12:00:00 AM

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RN WELLNESS NURSE
  • Sunrise Senior Living
  • Fairfield, CT
  • Overview 'It makes me feel good knowing that we make the residents lives better. We laugh with them, cry with them, sing...
  • 3/27/2024 12:00:00 AM

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Environmental Service Associate
  • Yale New Haven Health
  • Bridgeport, CT
  • Overview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mi...
  • 3/25/2024 12:00:00 AM

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IT Programmer
  • Express Employment Professionals
  • Ronkonkoma, NY
  • Job Description Job Description Tasks / Responsibilities: Report Writing · Responsible for the writing, data checking, a...
  • 3/24/2024 12:00:00 AM

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Plant Quality Assurance Manager
  • Unilock
  • Brewster, NY
  • Reporting to the Director of Quality Assurance, the Quality Assurance Manager is primarily responsible for ensuring that...
  • 3/24/2024 12:00:00 AM

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RN WELLNESS NURSE
  • Sunrise Senior Living
  • Fairfield, CT
  • Overview "It makes me feel good knowing that we make the residents’ lives better. We laugh with them, cry with them, sin...
  • 3/13/2024 12:00:00 AM

Bridgeport is a historic seaport city in the U.S. state of Connecticut. It is in Fairfield County, at the mouth of the Pequonnock River on Long Island Sound, 60 miles from Manhattan and 40 miles from The Bronx. It is bordered by the towns of Trumbull to the north, Fairfield to the west, and Stratford to the east. As of 2017, Bridgeport had an estimated population of 146,579, which made it the largest city in Connecticut and the fifth-most populous in New England. The Greater Bridgeport area is the 48th-largest urban area in the United States. The showman P. T. Barnum was a resident of the cit...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for IT Quality Assurance Director jobs
$221,016 to $309,365
Bridgeport, Connecticut area prices
were up 1.7% from a year ago

IT Quality Assurance Director in Biloxi, MS
Quality management systems are not just limited to “manufactured” products.
December 26, 2019
IT Quality Assurance Director in Portsmouth, OH
The driving force behind all quality control systems is customer feedback.  Without the customer, you have no business.  Unless the customer is satisfied with your product, you will not have a business for long.  Unless you know what the customer wants and expects, you cannot possibly deliver it.
December 22, 2019
IT Quality Assurance Director in Galveston, TX
A quality assurance role should be established for all projects.
January 23, 2020