IT Quality Assurance Analyst assists in the evaluation, testing, and validation of IT systems, services and /or software. Assesses service levels and product performance to ensure they meet established quality standards. Being an IT Quality Assurance Analyst documents issues and tracks status in designated systems. Develops or participates in the development of solutions to resolve problems. Additionally, IT Quality Assurance Analyst requires a bachelor's degree in IT or related field. Typically reports to a manager. The IT Quality Assurance Analyst work is closely managed. Works on projects/matters of limited complexity in a support role. To be an IT Quality Assurance Analyst typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
The LRS Enterprise Output Management (EOM) Quality Assurance group is seeking a Quality Assurance Analyst I. Were a global leader in information technology solutions known for innovation, quality, integrity, and financial strength. Since our founding in 1979 we have grown and succeeded in diverse technological markets because of the talented people whove joined us.
As a Quality Assurance Analyst I, you will provide testing, troubleshooting, and documentation for the premier Output Management products we develop and support to our enterprise-size global customers. Our EOM solutions manage the distribution of application, desktop, and mobile device output throughout the enterprise, helping organizations reduce their total costs for critical document delivery.
Your duties will primarily consist of software product testing, diagnosing issues, and providing detailed documentation, as well as creating, maintaining, and executing test plans.
You will be trained to use and install all the LRS EOM product sets. As a member of the Quality Assurance team, you will work closely with other team members to diagnose software issues and report them effectively to others. You will also interact with our Development and Support teams to assist in diagnosing and resolving problems.
This position is based at our corporate headquarters in Springfield, Illinois. This position is eligible for a hybrid-work model after successful completion of the training period. You will be paid an annual salary, paid overtime, and receive full benefits.
Candidate Requirements:
Success Keys:
You must demonstrate effective verbal and written communication skills and excellent diagnostic skills. You should be well organized, able to manage multiple tasks, and be able to adapt to new systems and methodology. You must work well as part of a team and be able to work independently.
Organization Structure:
The Enterprise Output Management group develops and sells the worlds most successful suite of output management software. The Product Development, Quality Assurance and Product Support groups are managed by the VP of Product Development. You will report directly to the EOM Quality Assurance Manager who reports to the VP of Product Development.
To apply go to LRS® Career Portal.
LRS is an equal opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, domestic partner status, sexual orientation, genetic information, citizenship status or protected veteran status.
Salary range: $50,000 55,000 annually plus paid overtime and full benefits. This range represents the low and high for this position. The salary will vary depending on factors including, but not limited to, experience and performance.
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