IT Quality Assurance Analyst jobs in Palm Bay, FL

Job Posting Title: Provisioning -

12 months
Melbourne, FL

Job Description:

• Order and coordinate all necessary vendor telecommunication products and services to fulfill FAA order requirements on the FTI network • Collaborate with Telco engineering and field management personnel to ensure access/transport circuits are delivered in accordance with expected delivery intervals • Provide and maintain regular circuit status within implementation databases/software tools while communicating with engineering and field management supporting on-time delivery of orders • Liaison to telecommunication vendor provisioning teams resolving administrative and/or technical issues for active orders • Write, submit, process and coordinate all provisioning related documents (Telecom Service Orders-TSO/PONs, Supplements, LOA/CFAs, DLRs, CANs and Access Carrier Reports, etc.) to/from all carriers as required • Provide support as needed to service delivery teams during acceptance testing and turn-up of FTI program services • Contribute to continued development of new and existing procedures supporting ordering, provisioning and delivery of telecommunications products and services • Provide data analysis of existing and ordered circuit inventories ensuring data integrity and accuracy

Technical Skills:

• Basic domain knowledge and understanding of LEC/CLEC & IXC connectivity and infrastructure • Expert knowledge of telecommunications carrier ordering systems and processes • Strong software scripting knowledge to assist with data analysis • Strong knowledge of all MS Office suites • Strong data analytical background, identifying patterns, determining root causes • Strong written and verbal skills, including enhanced capacity for multi-tasking • Strong organization skills and process oriented

Qualifications:

• Associates or higher degree preferred, or equivalent work experience

Job Type: Contract

Salary: $30.00 - $37.00 per hour

Experience level:

• 3 years

Schedule:

• 8 hour shift

Experience:

• LEC OR CLEC OR IX: 4 years (Preferred)

Work Location: In person