IT Production Control Supervisor supervises, establishes, and coordinates the production control activities in an IT environment. Ensures the flow of data and operations between or within departments. Being an IT Production Control Supervisor requires an associate degree in the field. Typically reports to a manager. The IT Production Control Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be an IT Production Control Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
DEFINITION
Under general direction, supervises, assigns, reviews, and participates in the management and administration of a workgroup within the Information Technology division. Directs workgroup in performing; project planning, research of technology solutions, defining system requirements, performing analysis studies, designing and implementing technology solutions and maintenance of existing technology solutions. Maintains best IT practices by; fully defining system requirements, identifying and addressing all system interfaces, performing system testing, monitoring system performance and completing system documentation. Consults with client departments to define customer needs; provide training, provide consultation to customers and performs related duties as assigned.
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from the IT Manager. Exercises direct and general supervision over assigned staff.
CLASS CHARACTERISTICS
This is a full supervisory-level classification responsible for designing, implementing, and maintaining the County’s information technology portfolio, including software, hardware, maintenance, configuration, documentation and performance monitoring. Responsibilities include providing subject matter expertise on technology analysis, database concepts, process mapping, data networking, telecommunications, and information security to County support staff. Successful performance of the work requires extensive knowledge of information technologies, customer communication, data integrity and all of the elements necessary to support County IT operations. The incumbent organizes and oversees day-to-day information technology administration activities, projects, and programs for the assigned work group. Each workgroup is responsible for providing professional-level information technology support to all County Departments and Divisions. This class is distinguished from the Networks/Systems Analysts in that it has full supervisory authority in planning, organizing, and directing analysts providing assistance to system users for computer applications, system interfaces, networking and supporting peripheral hardware. This class is distinguished from the IT Manager in that the latter has full management and supervisory authority in planning, organizing, and directing the full scope of information technology operations for the County.
EDUCATION AND EXPERIENCE:
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be
Equivalent to the completion of an Associate’s degree in computer science, information technology, or a related field and four (4) years of progressively responsible experience in application management, computer systems, systems analysis, as well as supervisory experience.
LICENSES AND CERTIFICATIONS:
Possession of a valid California driver’s license and a satisfactory driving record.
The County of Tuolumne offers an extensive benefits package to employees of the County of Tuolumne Management Association (CTMA)
County Contribution Towards Health Care Costs
BENEFITS
May qualify for:
COMMITTMENT TO EMPLOYEE DEVELOPMENT:
The County has a “Learning Forward” commitment to staff. We are dedicated to our employee’s growth and provide access to a career coach/employee development professional and provides an education assistance program.
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