IT Procurement Manager jobs in Massachusetts

IT Procurement Specialist

Why OunceIT?

OunceIT recognizes that people struggle with technology and change. In everything we do, we seek to eliminate the frustrations people experience with technology tools so that they may instead delight in those experiences.

OunceIT employees put people and relationships before tech tools — we’re people people. Our clients are primarily k–12 independent schools in the greater Boston and Worcester areas, but also include small- to medium-size businesses as well as home clients who recognize the value in our versatile team approach: While each of our staff have specialized skills and training, each team member is also a generalist, able to meet the needs of any client at any time.

We believe that I.T. takes a team.®

Procurement at OunceIT

The Procurement department at OunceIT is fast-growing, providing critical support to our internal teams and customers through a wide variety of products and services. Customers trust that we will recommend taylormade solutions to address their unique needs, and the Procurement team is instrumental in facilitating this process. The IT Procurement Specialist is the primary touch point throughout this process, ensuring our internal teams understand the offerings in order to make quality recommendations as well as making sure our customers are able to take full advantage of this value-added service.

About You

You are organized, efficient, and process-minded. You enjoy working independently through recurring tasks and repeatable workflows. You are excited by opportunities that arise to codify nuanced situations into documentation. You thrive when given the autonomy to manage your time and individual processes to make yourself as efficient as possible. Above all, you are a trusted and dependable member of the team, eager to partner and communicate with teammates to accomplish a common goal.

About the Role

The IT Procurement Specialist is the primary owner of the purchasing process, responding to requests for IT-related products and services.
You will be responsible for requesting and at times negotiating costs and collaborating with finance and engagement teams on correctly pricing products and services. Completing the process involves tracking the delivery, implementation, and documentation of resold goods.
In addition, the IT Procurement Specialist will be the boots on the ground point of contact for the many technology companies we partner with for resale; you will develop and maintain strong relationships in this role to ensure OunceIT remains a trusted partner, for both our vendors and our clients.

The IT Procurement Specialist will also work to maintain thorough records of our products and services recommended and resold; as a crucial part of the team’s ability to deliver exceptional experiences to OunceIT’s customers, you will work to keep up-to-date resources to support the team in being aware of our vendor partnerships and support models so they are able to easily access the resources needed in the field.

In This Role You Will

• Be deeply familiarized with the day-to-day operations of OunceIT as a whole, as well as their client portfolio and technical line card
• Be responsible for the full lifecycle of purchasing hardware, software, and services, from request through receipt, for resale to clients. This may include:
  
• • Managing routine software and hardware requests from client leads, such as laptops and monitors.
  • Managing annual & monthly subscription and service renewals for clients. These renewals require working with client leads to determine and evaluate fit of current solution as well as alternative solutions.
  • Managing the procurement process for large project solutions such as network configurations
• Build and maintain vendor relationships, evaluate vendor solutions, and analyze vendor pricing. This may include introduction calls with new vendors or new vendor representatives, understanding and navigating of vendor portals, and managing all vendor records within OunceIT’s internal systems.
• Stay up to date on industry trends and new product availability
• Collaborate with internal teams to ensure OunceIT’s line card comprehensively meets the ever-changing needs of customers
• Assess gaps, trends and challenges in sourcing strategy and escalate to management with client-focused solutions
• Maintain clear, comprehensive vendor and distributor records for scalability of Procurement

Experience You’ll Need

• Honed and practiced process management, time management, and organizational skills
• Experience in customer service roles, either in a client-facing role or an internal operational support role
• Skilled research and analytical thinking skills
• Knowledge of best practices and/or tools and systems for documentation, finance systems, and process management
• A track record of attention to detail when working autonomously and in a team
• 2-4 years of experience in a professional working environment (MSP, technology, or finance a plus), or an Associate or Bachelor’s degree in business administration, IT, or finance
• Familiarity with Google Workspace (Docs, Sheets, Drive, etc.) and Excel

Experience That’s a Plus

• Some exposure to technology, enough to be comfortable with terms like licensing, support contract, peripherals - even better if you know what things like switches, servers, or access points are
• Experience working with E-Rate
• Tech Support, Purchasing, Vendor Relations, and/or Account Management experience, particularly in the IT space
• Use of Harvest, Freshdesk, Slack, and/or Asana

Other Notes

• Compensation for the position is commensurate with experience
• OunceIT benefits include generous paid time off, excellent health insurance, retirement matching, and other perks
• Ability to work in Framingham, MA at least 3 days/week a plus, with the potential of needing to increase in-office versus remote hours during onboarding process