IT Procurement Manager jobs in Grand Rapids, MI

Purchaser / IT Procurement Specialist / Buyer

Exceed is looking for a product fulfillment, purchasing, and software renewal specialist to perform customer quotation, purchasing and fulfillment functions. 

The qualified candidate will be able to run stand alone in the fulfillment of their duties, ensuring all quotation requirements are met in a timely fashion, while tracking product order/shipments through to delivery.  This position requires a great deal of attention to detail, following processes, and communication to the Exceed team and customers.

This position may seem overwhelming with the detail, however, we are a small IT Company and the position is not heavy volume and we are hopeful with the right person this position can grow and eventually become a team.

We would like a full time person or a part time person that can work 3 full days or more a week.

Quotation Duties

Interpret and define quote requirements – Working directly with customers or with internal Engineers, qualify/quantify requirements to be quoted, creating a requirements ticket as appropriate

Manage request boards – Requests are placed and managed via workflow associated with a ticket request board.  Maintain board (ticket updates) through to completion (quote to customer)

Provide product quotes to customer – Provide timely accurate quotations to customers, responding to potential customer questions with a goal of quote acceptance

Renewal Duties

Maintain customer software renewal requirements – Ensure renewal records are up to date to meet on time software renewals

Quotation – Quote and communicate with customer for the renewal requirement, ensuring a timely acceptance

Coordinate / Communicate -  Coordinate renewal process with all necessary resources (Customer and Engineer) as necessary to ensure timely renewal updates

Purchasing Duties

Identify Purchasing Needs - Help determine the purchasing needs of the organization.  Work with other parts of the organization to forecast demand and evaluate inventory levels.  Solidify customer orders via PO / Invoice process.  Place and manage orders through to completion providing shipment updates as applicable, via the ticketing system

Negotiate with Suppliers - Working with the channel, negotiate directly with vendors to get the best possible pricing. Sound practices in the area of cost management to identify areas of potential cost reduction and analyze the impact of pricing changes for goods and services

Inventory Management - Assist in the receipt of purchased materials and services, keeping detailed records of purchases while monitoring deliveries and any past due shipments

Supplier Management - Build relationships with suppliers and manage their performance and conduct routine supplier business reviews, evaluating supplier performance and compliance

Procurement Buyer Skills

Extensive experience in prioritizing and organizing work activities and managing multiple tasks simultaneously within set deadlines and timelines

Sound knowledge of cost control functions to perform cost control processes and make appropriate business decisions for multiple assigned projects

Familiarity with designing process, inventory, project management, and arithmetic abilities to perform accurate calculations

Proficient in MS word, excel spreadsheets, outlook, database and word processing software

Drive to learn and adhere to partner and distributor processes

Ongoing training to learn products that are sold by gaining sales certifications with partners and vendors

Core Skills 

Deep understanding and professional experience with Purchasing Contracts

Strong verbal and written communication skills

Advanced skills with Microsoft Office, especially Excel

Excellent negotiation, customer service, and consulting skills

Strong market knowledge and experience in working across various functions, businesses and regions

In-depth knowledge of Connectwise Manage and QuoteWerks a plus

Exceed Benefits Offered:

Health Care Insurance

HSA

Dental / Optional

Laptop

401k when eligible after 1 Year

Work from home when applicable