IT Procurement Manager leads and manages all phases of the IT procurement function. Evaluates and identifies the needs of the organization and stakeholders. Being an IT Procurement Manager defines clear and specific requirements for equipment and services. Researches suppliers and directs the sourcing process. Additionally, IT Procurement Manager negotiates contracts, pricing, terms, and service level agreements. Establishes standards and policies for efficient and fair procurement practices. Requires a bachelor's degree or equivalent. Typically reports to a head of a unit/department. The IT Procurement Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an IT Procurement Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Description
Job Purpose
Welcome to the role of Field Service Technician! As a Field Service Technician, you will be responsible for providing technical maintenance and support for our customers in the field. You will use your knowledge and skills to troubleshoot and repair equipment, conduct preventive maintenance, and provide customer service. You will be a part of a team that is dedicated to providing the highest quality of service to our customers. We look forward to you joining us in this important role.
Compensation Range
$20/hr - $25/hr Depending on experience!
Perks
Paid training & tools provided, laptop, mileage reimbursement & home every night!
Benefits
Medical, Dental, Vision, 401k, 9 Paid Holidays, 2 Weeks PTO to start!
Field Service Technician Job Tasks
1. Inspect, troubleshoot, and repair copiers, scanners and multifunctional printers (MFPs) in customer locations
2. Perform regular maintenance and inspections to ensure the proper functioning of all machines
3. Respond quickly to customer calls and requests for service
4. Investigate customer problems and provide the best solution
5. Install and configure new hardware and software as needed
6. Provide on-site training to end users
7. Maintain inventory of spare parts and supplies
8. Document customer information, service calls, and machine history
9. Stay up-to-date with new products and technologies
Requirements
Field Service Technician Preferred Qualifications
1. Ability to provide technical service and support to customers
2. Knowledge of various copier, scanner and MFP models
3. Excellent troubleshooting and problem-solving skills
4. Ability to diagnose and repair electronic, mechanical and software malfunctions
5. Ability to read technical manuals and diagrams
6. Ability to lift and move copiers and other equipment
7. Ability to communicate effectively with customers
8. Working knowledge of computers and networking
9. Ability to provide user training
10. Good customer service skills
11. Ability to work independently
12. Valid driver’s license and clean driving record
Performance Review
Performance will be reviewed on a periodic basis. An annual performance review will occur discussing historical performance and future planning and strategy.
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