IT Contracts Manager jobs in West Jordan, UT

IT Contracts Manager creates, writes, negotiates and reviews hardware or software licensing contracts. Works with the Business Development team in establishing agreements that reflect the interests of partners and the company. Being an IT Contracts Manager also works with legal counsel when drafting licensing agreements. Ensures contract performance and rewrites or amends as necessary. Additionally, IT Contracts Manager requires a bachelor's degree. Must have a solid understanding of web technology. Typically reports to a head of a unit/department. The IT Contracts Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be an IT Contracts Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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IT Technical Account Manager
  • Nexus IT Consultants
  • Salt Lake, UT FULL_TIME
  • Position: Technical Account Manager (TAM)
    Type: Full-Time Position, Standard Office Hours
    Location: Salt Lake City, Utah
    Salary/Pay: $60K - $80K / Year - Commensurate with experience and education.
    Apply At: https://app.eddy.com/careers/nexusit
    **
    About the Company:
    The company is celebrating 25 years as a premier Managed IT, Cybersecurity, and Cloud Services provider, that feeds the technology demands and network needs of small and medium- sized businesses in the Northern Utah market and beyond. Each of us makes up a brilliant team of dedicated intellectuals, with every role serving an absolute purpose. We are looking for people who will be part of our team and embrace our core values and culture.

    Our Core Values:

    • Extraordinary Client Solutions & Security - We prioritize and manage competing demands and will challenge one another openly and candidly to ensure our clients experience the best IT support and cyber security in our industry.**
    • Absolute Ownership - No excuses. No reality distortions. We take full responsibility for setting standards of excellence, communicating expectations and the “why” behind objectives, and holding ourselves accountable for results.**
    • Financial Stewardship - We are committed to ethical, efficient, and responsible financial decision-making and use of organizational resources.
    • Assume Positive Intent - As a people first organization that embraces humbleness, fairness, and compassion we always assume that a person meant well or was doing their best, giving them “the benefit of the doubt” where it is due.
    • Culture of Inclusion - We want the full spectrum of talent in our team. Inviting every perspective strengthens our diversity of thought, innovation, decision making, and opportunity to attract the best talent.
    • Outwit & Outgrit - We succeed by being more curious, thinking smarter and digging deeper to find the best solutions. Then executing those solutions with courage, determination, and earnest collaboration across the organization.
    • Growth Mindset - We enable the growth and learning of every team member by embracing a mindset of “not yet”, and empowering people to share information, collaborate across teams, seek feedback, and take appropriate risks.

    Read more about our culture on our really Career Page: https://www.really.com/cmp/Nexus-IT-Consultants/about
    **
    What We Offer:

    • Competitive salary DOE
    • Comprehensive benefits and perks package, including medical, dental, vision, life, long-term and short-term disability, mental health, wellness programs/apps, telemedicine, prescription discounts, retirement programs, etc.
    • Flex PTO Program
    • Comprehensive incentive and bonus programs
    • Career growth and professional development opportunities
    • Abundance-minded, fun, fulfilling culture

    Purpose of the Role:
    The primary purpose of the Technical Account Manager (TAM) role is to be an ambassador and an advocate to create optimal outcomes and experiences for our esteemed clientele at all times. When needed, formulate and lead Client Success Teams to solve challenges for clients and improve their experience and outcomes.
    **
    How You Create Value:
    A Technical Account Manager creates value for Nexus IT by supporting our clients and building a high trust, long-term relationship with them. You do that by touching base with your designated clients frequently and facilitating communications between all our teams that would be working with them and their environment. You will also assist in defining, designing, and driving initiatives in the form of Technical Business Reviews to ensure the success of the client with our organization. You will work in identifying and assisting with sales and technical opportunities that benefit both Nexus and the Clients future growth.

    Essential Duties and Responsibilities:

    • Establishing and living team norms (behaviors) consistent with the Nexus IT values.
    • Establish and implement client success processes that effectively support the company's mission and vision.
    • Identify communication breakdowns and points of friction between client and Nexus services to develop and assist implementation of positive change.
    • Proactive monitoring of clients overall technical business health to suggest improvements / refresh and help the client plan for growth.
    • Review client ticket history to identify repeating issues and assist in developing training for both Nexus and Client teams to reduce repeat issues.
    • Ensure consistency and accurate reporting of client devices.
    • Ensure quality and profitable services are performed to the agreed SLA.

    Key Success Factors:
    Success in the Technical Account Manager role will require a growth mindset, dedication to collaboration, and commitment to excellence. This includes working closely with the Sales Team to ensure client expectations are being met and escalated service requests are prioritized appropriately. In addition, you will work closely with the leadership team to ensure all business goals are being met. The behaviors and skills needed to be successful in this role include:

    • Living and modeling the company core values.
    • Demonstrated ability to manage multiple projects and deadlines.
    • Demonstrated ability to inspire trust and psychological safety on your team.
    • Demonstrated ability to work collaboratively across teams.
    • Adept problem solver with a clear decision-making framework.
    • Sufficiently deep technical skills to both coach and step in and contribute as a team member.
    • Committed to learning and development personally and of your team.
    • Ability to create effective project plans and execute projects that are on-time and on budget.
    • Proficient communicator, including writing, speaking, editing, proofreading.
    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    **
    Experience and Education:

    • Bachelor’s degree in computer science or IT related studies preferred.
    • A Certification is required.
    • NET Certification is required.
    • Microsoft Certified Professional (MCP) and/or MCSE are preferred.
    • SEC , CISSP and/or other Cyber Professional related certifications are preferred.
    • 5 years’ experience in computer network management is required.
    • Experience in managing multiple client networks is preferred.
    • Prior experience in an MSP and/or MSSP is preferred.
    • References must corroborate an ability to be a high functioning team player.
    • Excellent interpersonal skills for communicating and building relationships with high level clients.

    **
    Working Conditions:

    • Professional office environment

    The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed or required.
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    Job Type: Full-time

    Pay: $60,000.00 - $80,000.00 per year

  • 22 Days Ago

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Contracts Manager - U.S. Gov't
  • KP Recruiting Group
  • Salt Lake, UT FULL_TIME
  • KP Recruiting Group is a consulting firm that provides leadership and exceptional talent to some of the world’s leading companies. Headquartered in the Midwest, KP Recruiting Group has successfully co...
  • 19 Days Ago

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Proposal and Contracts Manager
  • WesTech
  • Salt Lake, UT FULL_TIME
  • At WesTech Engineering, LLC, we believe in a sustainable future where wastewater is treated and purified to its highest potential. At our company, you won't just work alongside the best and brightest ...
  • 1 Month Ago

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Account Manager
  • Total Cloud IT
  • Salt Lake, UT FULL_TIME
  • Total Cloud IT is currently seeking an Account Manager to work with existing customers to develop ongoing business growth. The Account Mangers' role involves reaching into our client base to identify ...
  • 18 Days Ago

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Store Manager- Eagle Mtn
  • Quench It! Eagle Mountain
  • Mountain, UT FULL_TIME
  • Job SummaryHave you ever wanted to work in an amazing work environment with amazing people? Look no further, Quench It! is the place to be. Work in a fast paced environment while meeting new customers...
  • Just Posted

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Closing Assistant Manager
  • Quench It! Eagle Mountain
  • Mountain, UT PART_TIME
  • Job SummaryHave you ever wanted to work in an amazing work environment with amazing people? Look no further, Quench It! is the place to be. Work in a fast paced environment while meeting new customers...
  • 9 Days Ago

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0 IT Contracts Manager jobs found in West Jordan, UT area

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Civil Construction Superintendent
  • Smarttrades LLC
  • Springville, UT
  • Job Description Job Description Are you an experienced Construction Superintendent looking for work? We NEED you! Must h...
  • 3/29/2024 12:00:00 AM

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MOUNTAIN ADVENTURES GUIDE
  • Utah Olympic Legacy Foundation
  • Park City, UT
  • Job Details Job Location PARK - PARK CITY, UT Position Type FT/PT Seasonal Description As a mountain adventures guide yo...
  • 3/28/2024 12:00:00 AM

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Transportation Engineer
  • Horrocks Engineers Inc.
  • Pleasant Grove, UT
  • **Job Details** **Transportation Engineer - (2001.16)** This details all the information about the job posting. Job Titl...
  • 3/28/2024 12:00:00 AM

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Transit & Transportation Engineer
  • Horrocks Engineers Inc.
  • Pleasant Grove, UT
  • **Job Details** **Transit & Transportation Engineer - (2001.16)** This details all the information about the job posting...
  • 3/28/2024 12:00:00 AM

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SUP SOHO MOUNTAIN ACTIVITIES
  • Utah Olympic Legacy Foundation
  • Midway, UT
  • Job Details Job Location SOLDIER HOLLOW - MIDWAY, UT Position Type Full Time Description Overall The Mountain Activities...
  • 3/27/2024 12:00:00 AM

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Contracts Manager (Paralegal)
  • Ensign Services
  • Salt Lake City, UT
  • Job Description Job Description Contracts Manager Why Ensign Services? Our commitment to excellence extends beyond deliv...
  • 3/26/2024 12:00:00 AM

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Senior Engineer- Shutdown Studies
  • Rio Tinto
  • Salt Lake City, UT
  • Job Description Job Description Senior Engineer – Shutdown Studies Rio Tinto is a leading global mining and metals compa...
  • 3/26/2024 12:00:00 AM

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Engineer - Studies
  • Rio Tinto
  • Salt Lake City, UT
  • Job Description Job Description Engineer – Studies Rio Tinto is a leading global mining and metals company Competitive S...
  • 3/26/2024 12:00:00 AM

West Jordan is a city in Salt Lake County, Utah, United States. It is a rapidly growing suburb of Salt Lake City and has a mixed economy. According to the 2010 Census, the city had a population of 103,712, placing it as the fourth most populous in the state. The city occupies the southwest end of the Salt Lake Valley at an elevation of 4,330 feet (1,320 m). Named after the nearby Jordan River, the limits of the city begin on the river's western bank and end in the eastern foothills of the Oquirrh Mountains, where Kennecott Copper Mine, the world's largest man-made excavation is located. Settle...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for IT Contracts Manager jobs
$110,772 to $148,921
West Jordan, Utah area prices
were up 2.3% from a year ago

IT Contracts Manager in Nashville, TN
IT organizations put great focus into drawing up their outsourcing contracts, but those agreements alone do not guarantee satisfactory outcomes.
December 01, 2019