IT Capacity Planning Manager jobs in Oregon

MANAGER OF IT SYSTEMS AND STRATEGIC PLANNING

Full-time, Salary Exempt

Closing date for all applicants is 5PM on 3/24/2024

JOB DESCRIPTION:  

General Statement Of Duties: This position is responsible for the oversight, management, strategy and execution of the technological infrastructure for the district's corporate and mobile systems. This position will also manage and guide the establishment of IT policies/guidelines. They will provide vision and leadership for designing, developing and implementing IT initiatives that create value for the district customers and business units. The manager must ensure that the IT infrastructure is reliable, secure, cost efficient and strategically sound. They must be able to build and maintain positive vendor and customer relationships. This position requires solid technical knowledge and skills in order to guide IT staff and lead the district into a future with technology solutions that are efficient, effective and achieve district goals. There will be heavy emphasis placed on project management in this position based on district priorities while providing continuity of management and operations.

Under general direction, individuals assigned to this position are innovative leaders with vision, technical knowledge and leadership skills to understand business needs and how technology solutions can best lead the district into the future. The position requires using best practices and frameworks to maximize operational and financial performance for the organization. Experience in budgeting, in both capital and operational budgets, and grant funding knowledge is necessary. 

Distinguishing Features Of The Class: An employee in this classification is responsible for planning, promoting, implementing, and supervising all Information Services and Technology personnel, activities and services.

Examples Of Essential Duties Performed: (Illustrative only. Any single position of a class will not necessarily involve all of the duties listed, and many positions will involve duties that are not listed.)

• Provide overall IT leadership.
• Develop departmental budget and manage expenditures.
• Manage, motivate and build relationships with IT staff, including professional development.
• Manage hardware and software vendor relationships.
• Analyze business requirements of all departments to determine technology needs.
• Establish mission-related priorities.
• Participate as a member of the management
• Lead efforts to improve IT processes and maintain primary responsibility for setting innovation and technology strategy for the district.
• Manage department contracts and corporate licensing (Microsoft, VMware, etc.).
• Coordinate and lead projects to completion.
• Act as a visionary for business objectives both internally and externally. Lead a strategic ideation process to identify major focus areas to guide our efforts and investments, ensuring that the innovation delivers high value projects of strategic importance to the district.
• Develop and implement processes and tools to scan the external environment for opportunities.
• Proactively identify new and promising ideas, technologies and methodologies that allow the district to transform our operations in alignment with overall strategy.
• Develop and manage innovation idea generation so that the district can access the best ideas possible to address our most important strategic imperatives while fully engaging our employees.
• Implement assessment processes and technologies that ensure that idea evaluation is comprehensive and data-driven, allowing for rapid decision making and ensuring that the best opportunities are pursued.
• Develop and implement new department processes and optimize existing processes to maximize value delivery from the IT system.
• Lead high impact, cross-functional innovation pilot and project teams of strategic importance.
• Perform other job related duties as assigned.

SUPERVISORY RESPONSIBILITY:

This position has direct supervisory responsibilities, as well as serving as a coach and mentor for other positions in the organization.  This role includes the responsibility to hire, performance manage and discipline employees from the organization.  This position will be strategic with limited budget resources to provide appropriate training for all IT staff so that the department is on the leading edge for all IT functions.

DESIRABLE QUALIFICATIONS:

Knowledge:

• Theories, principles and practices of information systems, including advanced technology, systems, integration, state-of-the-art hardware and software systems.
• Applicable local, state and federal laws, rules and regulations governing information systems within a public agency environment.
• Long-range information systems strategic planning methodology and techniques.
• Modern management theory.
• Project management principles and application.
• Cloud strategy, architecture and technology adoption.

Skills:

• VMware ESXi/Horizon View (highly virtualized organization)
• Brocade/Ruckus/HP networking and switching
• Microsoft Server environment
• Microsoft IIS, SharePoint, Exchange, SQL Server, SCOM, SCCM, Skype for Business
• Management of SSL certificates
• Aruba wireless
• Active Directory management, including DNS and DHCP
• Network topologies including fiber connected locations
• VoIP phone systems

Abilities:

• Plan, organize and direct the work of information systems functions.
• Analyze situations, identify problems, implement solutions and evaluate outcomes.
• Oversee and manage large-scale projects serving a diverse group of stakeholders across multiple business units.
• Understand, interpret and apply laws, rules, regulations, policies, procedures, contracts, budgets and labor/management agreements.
• Prepare comprehensive reports and correspondence.
• Interact professionally with various levels of employees, the Board of Directors and outside representatives.
• Communicate effectively orally and in writing.
• Determine strategies to achieve goals.
• Plan financial and staffing needs.
• Make financial decisions within a budget.
• Apply district procurement procedures and contract administration.
• Assess emerging technologies and innovations and evaluate their application to solving district goals.
• Communication Proficiency.
• Leadership. 
• Teamwork. 
• Project Management.
• Problem Solving.
• Strong creative and analytical thinking.
• Technical Capacity.

Physical Requirements Of The Position:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.  

Necessary Special Requirements:  This job operates in a professional office environment. This role routinely uses standard office equipment. Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

Personal Protective Equipment: None.

Minimum Experience And Training: Any equivalent combination of education and experience which provides the knowledge, skills and abilities required to perform the job are acceptable, which typically include:

• Bachelor's Degree in Information Systems, Business, or a closely related field from a recognized college or university.
• At least five (5) years of IT Management experience.
• At least ten (10) years of total IT experience, including infrastructure management, supervision of a technical staff, architecture, security/compliance, strategic planning and budgetary responsibility.

Preferred Experience And Training:

• Certifications in Certified Information Systems Security Professional (CISSP), Microsoft Certified Solutions Expert: Cloud Platform and Infrastructure.
• Advanced degree preferred.
• Experience with or knowledge of programming languages and operating systems (MS Exchange, Active Directory, and other Windows-based systems), current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring.
• Expertise with implementing, configuring, and testing solutions

ADDITIONAL INFORMATION:

Drug Free Workplace

Equal Opportunity Employer

BENEFITS: 

• Paid vacation leave upon completion of probationary period, which is the 1st of the month following at least 6 months from hire date. Vacation leave benefits will accrue based on years of service.
• Paid sick leave beginning with date of hire. 
• Paid holidays (11 District-recognized holidays plus one floating holiday per calendar year).
• Medical and dental, life, and long-term disability insurance, 1st of the month following date of hire.
• Retirement benefits after completing probationary period.
• Voluntary deferred compensation and flexible spending programs.
• Annual cost of living increase (as approved by the Board).
• 50-percent discount on selected childcare programs (see Policy Manual for restrictions).
• 25-percent discount on certain recreation programs.
• Free use of pools for lap and play swim for employee and family. 
• Free use of fitness center for employee and family.
• Free Wellness programs for employee.
• Payroll direct deposit is available.