IT Capacity Planner jobs in Des Moines, IA
IT Capacity Planner evaluates the organization's data processing and storage needs and develops long-term plans to meet business requirements. Implements policies for network storage system troubleshooting, updating and general maintenance. Being an IT Capacity Planner documents problems and solutions and serves as the point of contact for network capacity related issues. Allocates storage space, plans for future projects or acquisitions, reviews hardware and software configurations and makes suggestions for appropriate storage or backup models. Additionally, IT Capacity Planner may require a bachelor's degree in area of specialty. Typically reports to a manager. To be an IT Capacity Planner typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)
Recently Added IT Capacity Planner jobs
Planner
- Windstream
-
Newton, IA
FULL_TIME
-
Windstream Holdings, Inc., is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S.
- As Kinetic, Windstream offers bundled services, including premium broadband, security solutions, voice, and digital TV to consumers through an enhanced fiber network.
- Windstream Enterprise is a leading managed services provider providing strategic communications and security products to mid-size businesses and enterprise clients.
- Windstream Wholesale provides high-capacity, high-performance networking solutions and services to other telecom carriers, data centers, content providers and enterprises.
_________________________________________________________
***This position is virtual and will entail working remotely from home.***
About the Role:
Planners are responsible for workforce planning of field operations and work closely with the technicians, supervisors, and managers in the local communities Windstream serves. Planners may handle multiple communities and are often responsible for workforce of around 75 to 100 technicians.
What You'll Do:
- Review, monitor and adjust field operation technician daily tasks to ensure all commitment times are met.
- Build close working relationships with field technicians, supervisors, and managers to maintain and improve dispatch performance and efficiency.
- Oversee technician routes to ensure optimal use of time, manage capacity requirements, and communicate with technicians and local managers to ensure compliance and productivity.
- Work with field personnel to update tech calendars and manage work zones.
- Analyze failed tasks, provide system administration, and correct tasks interface errors.
- Assist customers with questions regarding their tasks.
- Contact customers to reschedule appointments or respond to escalations.
- Other duties as assigned.
- Must be able to work any shift including weekends.
- Good oral and written communication skills
- Good organizational skills
- Ability to multi-task
- Ability to deal with difficult customers
- Sensitive to customer service needs
- Ability to problem solve and make good judgmental decisions
- Ability to accommodate a flexible schedule, including overtime
- Innovative and highly motivated
- Ability to prioritize work
- Ability to perform in fast-paced environment
- Ability to work in a group to reach common goal
- Ability to adapt to process improvements and changes
- Knowledge of basic grammar rules and business math
- Good telephone voice and manners
- Basic PC knowledge and keyboarding skills
- Positive, outgoing attitude
This is a virtual/work from home position. Windstream requires employees working virtually to maintain a distraction-free workspace with sufficient high speed internet access of 25 MBPS or higher.
Minimum Requirements:
High School diploma or equivalent and 5 years experience with 3 years directly related to the job. College hours or a college degree may be substituted for some experience as deemed appropriate.
Physical Tasks- Standing Occasionally: 0-33% | Walking Occasionally: 0-33% |Sitting and Stationary: Continuously: 67-100% | Bending: Occasionally: 0-33% | Crouching: Occasionally: 0-33% | Reaching: Occasionally: 0-33% |Lifting-Lowering >1-15 lbs: Occasionally: 0-33% >15-30 lbs: Occasionally: 0-33% | Repetitive Hand Action: Medium Dexterity: Continuously: 67-100% | Fine Manipulating: Frequently: 34-66%
Audio Visual Needs - Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100% |Far Vision: Occasionally: 0-33%| Peripheral Vision: Occasionally: 0-33%
Equipment Used in Job Performance: Computer, Printer, Telephone, Basic Office Supplies, Copier
_________________________________________________________
Our Benefits:
- Medical, Dental, Vision Insurance Plans
- 401K Plan
- Health & Flexible Savings Account
- Life and AD&D, Spousal Life, Child Life Insurance Plans
- Educational Assistance Plan
- Identity Theft, Legal, Auto & Home and Pet Insurance
- https://windstreambenefits.com
Connecting people in a world of infinite possibilities. Windstream cultivates a workplace culture where innovation and belonging are the cornerstones of our success. We are dedicated to empowering every member of our team to contribute their unique talents and perspectives, fostering an environment where creativity and innovation flourish. Together, we strive to build a more welcoming and connected future, both within our organization and in the broader community we serve.
Our Employee Resource Groups:
- WinVets – Veteran Employee Resource Group
- WOW – Women Employee Resource Group
- WINPRIDE – LGBTQ Employee Resource Group
- WBPN – Black Professional Resource Group
- WARG – Ability Resource Group
- LaFamilia –Hispanic Resource Group
Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience. - 9 Days Ago
IT Onsite Technician - Independent Contractor
- Medix Dental IT
-
Des Moines, IA
CONTRACTOR
- Location: Des Moines, IA and surrounding areas Position Type: Contract, work as needed. About Us: Founded in 2003, we are a Midwest-based Dental Technology integration and support provider. We are ded...
- 1 Month Ago
IT Onsite Technician - Des Moines
- Medix Dental IT
-
Des Moines, IA
FULL_TIME
- Location: Des Moines, IA and surrounding areas **Applicants who do not currently reside in the Des Moines, IA area will not be considered. This is not a C2C opportunity.** Join our dynamic team as an ...
- 1 Month Ago
IT Deskside Support Technician - Des Moines
- Medix Dental IT
-
Des Moines, IA
FULL_TIME
- Location: Des Moines, IA and surrounding areas **Applicants who do not currently reside in the Des Moines, IA area will not be considered. This is not a C2C opportunity.** Join our dynamic team as an ...
- 18 Days Ago
Remote: Dynamics 365 Marketing Cloud Consultant
- Rapid IT
-
Des Moines, IA
FULL_TIME
- Responsibilities Communicate and collaborate with internal client-partners to analyze information needs and functional requirements and help deliver solutions within Dynamics 365 CE Serve as a Subject...
- 1 Day Ago
Maintenance Planner
- C&W Services
-
EDDYVILLE, IA
FULL_TIME
- Job TitleMaintenance PlannerJob Description SummaryJob DescriptionWho Are We? C&W Services is the industry leader in cutting-edge maintenance and janitorial programs for facilities ranging corporate o...
- 12 Days Ago
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0 IT Capacity Planner jobs found in Des Moines, IA area
Team Leader - Clinical Quality Management & Accreditation (Open to IA or SD)
- Wellmark, Inc.
-
Des Moines, IA
- Company Description Why Wellmark: We are a mutual insurance company owned by our policy holders across Iowa and South Da...
- 4/19/2024 12:00:00 AM
Student Summer Internship - Interior Design
- BNIM
-
Des Moines, IA
- ** Position Description** **Student Summer Internship - Interior Design** Location **Des Moines, IA** Job Code **DSM2022...
- 4/19/2024 12:00:00 AM
Senior Manager, Retirement Plan Solutions
- Cetera Financial Group
-
Des Moines, IA
- Cetera Retirement Plan Solutions (CRPS) is an organization focused solely on supporting the growth of our network of fin...
- 4/18/2024 12:00:00 AM
Territory Account Manager
- Hulcher Services
-
Des Moines, IA
- Territory Accounts Manager - Agriculture – North (Minnesota, Northern Wisconsin, Iowa, Nebraska, North Dakota and South ...
- 4/18/2024 12:00:00 AM
Exhibitions Project Manager
- Edmundson Art Foundation dba Des Moines Art Center
-
Des Moines, IA
- Position Summary With the guidance of the Senior Curator, the Exhibitions Project Manager at the Des Moines Art Center w...
- 4/18/2024 12:00:00 AM
Construction Site Safety Coordinator
- IES Communications
-
West Des Moines, IA
- Job Description Job Description Job Summary: The Safety Coordinator is responsible for implementing, administering, main...
- 4/16/2024 12:00:00 AM
Transition Specialist - Central or Eastern Iowa (Remote w/in IA)
- University of Iowa
-
Des Moines, IA
- The University of Iowa Hospitals and Clinics, Center for Disabilities and Development (CDD) is to hire a 100% Sr. Behavi...
- 4/15/2024 12:00:00 AM
Vice President for Sales
- Careerbuilder
-
West Des Moines, IA
- Vice President for Sales Business Unit, Department: Growth, Business Development Manager: Vice President for Growth Exem...
- 4/15/2024 12:00:00 AM
About Des Moines, Iowa
Des Moines (/dɪˈmɔɪn/ (listen)) is the capital and the most populous city in the U.S. state of Iowa. It is also the county seat of Polk County. A small part of the city extends into Warren County. It was incorporated on September 22, 1851, as Fort Des Moines, which was shortened to "Des Moines" in 1857. It is on and named after the Des Moines River, which likely was adapted from the early French name, Rivière des Moines, meaning "River of the Monks". The city's population was 217,521 as of the 2017 population estimate. The five-county metropolitan area is ranked 89th in terms of population in ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for IT Capacity Planner jobs
$87,882 to $125,445
Des Moines, Iowa area prices
were up 0.8% from a year ago
were up 0.8% from a year ago