IT Asset Manager manages the operations of the IT asset and inventory management function. Manages the maintenance of records and databases containing information regarding licenses, warranties, and service agreements for the organization's hardware and software. Being an IT Asset Manager minimizes organizational cost through product standardization and tracking. Tracks quality throughout the product lifetime. Additionally, IT Asset Manager requires a bachelor's degree. Typically reports to a head of a unit/department. The IT Asset Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an IT Asset Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Team IT Manager
Integrated Client Services
OunceIT recognizes that people struggle with technology and change. In everything we do, we seek to eliminate the frustrations people experience with technology tools so that they may instead delight in those experiences.
OunceIT employees put people and relationships before tech tools — we’re people people. Our clients are primarily k–12 independent schools in the greater Boston and Worcester areas, but also include small- to medium-size businesses as well as home clients who recognize the value in our versatile team approach:
While each of our staff have specialized skills and training, each team member is also a generalist, able to meet the needs of any client at any time.
We believe that I.T. takes a team.®
Position Summary
As part of OunceIT’s Integrated Client Services (ICS) team, the Team Lead is responsible for overseeing an assigned portfolio of clients and the associated OunceIT team members.
The Team Lead primarily acts as the lead technician for their assigned clients, providing direct hands-on responsive technical and networking support, while also working closely with and providing direct day-to-day leadership to their OunceIT team. The Team Lead is the first point of technical escalation for the team, supporting them with client work efforts, projects, and other IT-related client needs. The Team Lead also helps to define and lead the implementation of IT process and technology-related operational improvements within their assigned client portfolio.
The Team Lead may partner with other OunceIT teams, such as Technical Services, EdTech, and/or Information Systems to support and advise the client on technical projects, EdTech initiatives, and strategic IT systems evaluations & implementations.
In summary, the Team Lead:
Manages and Maintains Internal and External Processes & Deliverables
Key Team & Client-Facing Responsibilities
Key Qualifications
The ideal candidate will have a strong technical support background, excellent organizational, task management, and communication skills, and the energy, and intrinsic curiosity & motivation, to do what’s necessary to get the job done.
This candidate will be charged with overseeing and leading OunceIT projects and staff that directly impact the success of their assigned client(s).
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