IT Asset Manager jobs in Benton Harbor, MI

IT Asset Manager manages the operations of the IT asset and inventory management function. Manages the maintenance of records and databases containing information regarding licenses, warranties, and service agreements for the organization's hardware and software. Being an IT Asset Manager minimizes organizational cost through product standardization and tracking. Tracks quality throughout the product lifetime. Additionally, IT Asset Manager requires a bachelor's degree. Typically reports to a head of a unit/department. The IT Asset Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an IT Asset Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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IT Asset Coordinator
  • Pomeroy
  • Benton, MI FULL_TIME
  • Pomeroy is hiring an IT Asset Manager to work on client site at our Benton Harbor, MI location.

    In this position, you will provide support to corporate staff in order to resolve technical issues, as well as coordinate the shipping and receiving of IT assets to/from staff offsite. The ideal candidate will have an Associate's degree in computer science or related field, suburb customer service skills and prior experience in a help desk setting. Willing to train the right candidate!

    This position offers:

    • full benefits including health, dental, vision, 401k, HSA, FSA and generous PTO
    • a M-F 8-5 schedule
    • a business casual work environment

    Job description:

    Work to assist staff to resolve technical issues and provide courteous and knowledgeable assistance with questions. Provide 2nd level phone support for the Help Desk including research and resolution for technical problems. Serve as the primary contact for solving, assigning, and escalating tickets properly and escalate calls to 2nd tier support as needed.

    Maintain, troubleshoot and repair technical infrastructure including: desktop hardware, operation systems, applications and office systems. Serve as the first line of support for all user IT support issues within an area and work with available resources, hardware and software vendors to provide effective solutions, break/fix and problem resolution. Work as remote hands and onsite resource for other IT departments.

    Essential Duties & Responsibilities:

    The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.

    • Identifies, researches, and resolves technical problems.
    • Responds to help desk tickets, telephone calls, and e-mail and personnel requests for technical support.
    • Tracks and monitors the problem to ensure a timely resolution.
    • Manage user systems, applications and office productivity appliances: maintain repair or upgrade desktops, laptops, printers, scanners, copiers, and fax machines; maintain and support Windows desktop and applications (MS Office Suite-Google Apps), install vendor critical and security patches and updates.
    • Provide support for all user IT support issues and work with available resources, hardware and software vendors to provide effective solutions, break/fix and problem resolution.
    • Serve as the IT Liaison to external partners, software and hardware vendors for problem resolution, information gathering, system upgrades and maintenance.
    • Safeguard the company's operating data through a formalized and documented program of security administration and data backups.
    • A/V support experience desirable- especially Chrome for Meetings
    • Establish, enforce and monitor policies and procedures to ensure appropriate usage of information systems.
    • Develop and maintain desktop support procedures, and prepare end-user documentation
    • Manage infrastructure assets: vendor support agreements, software licenses and keys, hardware leases, service contracts, asset inventory and labeling.
    • Evaluate, design and implement new systems (software and hardware) to increase productivity, enhance business operations and services, and reduce manual or paper processes.

    Minimum Knowledge, Skills and Abilities required:

    • Associate's degree in computer science or related field
    • Microsoft certified systems engineer (MCSE) desirable.
    • Equivalent combination of education & experience will be considered.
    • Experience in a help desk support role. 1-2 years preferred.
    • Demonstrates excellent verbal communication and writing skills.
    • Demonstrates good customer service skills and motivation.
    • Ability to work well with various people from staff to high-level administrators.
    • Demonstrates experience in using, configuring, and troubleshooting Windows computer platforms in an active directory environment.
    • Demonstrates experience using and troubleshooting various applications such as Microsoft Word, Excel, Google Apps and Web based applications.
    • Working knowledge of LAN/WAN hardware and administration.
    • Working knowledge of managed IT service desirable.
    • Experience with imaging solutions such as Big Fix desirable.

    About Pomeroy

    For over 35 years, Pomeroy has enabled technology that enhances and empowers people in the workplace.

    Today we partner with our clients to help them transform from a “one size fits all” delivery model to a personalized human experience that is a differentiator and the key to delivering digital transformation and better business outcomes.

    It’s all about delivering an exceptional experience, one that is simple, intuitive and secure – anytime, anyplace and from any device. Our workplace is no longer a physical location or workstation, rather it’s the place where a person can work at any given time with full capacity to do their job productively and effectively.

    We deliver that experience by connecting the dots between people and their applications, across a network that is intuitive and automated to where the applications live, today that is in a hybrid IT environment, on premise and in the cloud, with security an integral part of everything we do. We provide managed IT services to support our clients from our locations throughout North America, Latin America and Europe. Our service delivery model combines monitoring, prevention and resolution in an approach that is always aware, proactive and responsive.

    Our field engineers support more than 50,000 sites across North America alone and respond to more than 3 million incidents and user requests annually covering 2 million desktops, laptops, smartphones and tablets, servers, printers and other peripherals.

    Our expertise connecting the workplace, network and hybrid IT is industry recognized, including Gartner recognition for over 17 years as one of a select few who can deliver agile, quality Managed Workplace Services. And although technology and innovation are key ingredients in our solutions, our people are our greatest asset. Over 3,000 highly motivated and diverse, dedicated to supporting our 700 clients, from midsize organizations to large, well-known US and global brands, 15 in the Fortune 500.

    “The Pomeroy Way” is our guiding principle. It’s a conscious understanding that who we are as individuals and how we choose to interact with others is a direct reflection of who we are as a company and how we will be viewed as an organization. It defines our company and our culture as the place to be, the place to stay and the place to grow.

    Learn more at http:www.pomeroy.com

    Job Type: Full-time

    Pay: $18.00 per hour

    Benefits:

    • 401(k)
    • Dental insurance
    • Flexible spending account
    • Health insurance
    • Health savings account
    • Life insurance
    • Paid time off
    • Vision insurance

    Schedule:

    • Day shift
    • Monday to Friday

    Education:

    • Associate (Preferred)

    Experience:

    • Customer service: 1 year (Preferred)
    • Help desk: 1 year (Preferred)

    Work Location: In person

  • 1 Month Ago

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IT Manager
  • Holtec International
  • Covert, MI FULL_TIME
  • IT ManagerHoltec Decommissioning International (HDI) is currently seeking an IT Manager to join the Palisades Nuclear Power Plant team in Covert, MI. We are proud of our reputation for professional an...
  • 11 Days Ago

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Mobile Phlebotomist to do Bloodwork in your Area of Coverage
  • ASSET RISK INC
  • Bridgman, MI PART_TIME
  • Benefits:Opportunity for advancementTraining & development Looking for Mobile Phlebotomist to complete Blood draws in your area in which you live. Must have experience and Certification. This is forMA...
  • 2 Days Ago

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Administrative Assistant/Office Assistant
  • Southwest Michigan Asset Management, LLC
  • Saint Joseph, MI FULL_TIME
  • Southwest Michigan Asset Management, LLC (SWMAM) is a growing company with operations in Michigan and a vision to expand our real estate venture to other states across the country. We are second gener...
  • 21 Days Ago

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Asset Protection Specialist
  • The Home Depot
  • Benton, MI FULL_TIME
  • Job DescriptionPosition Purpose:The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program complia...
  • 15 Days Ago

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IT Specialist
  • Holtec International
  • Covert, MI FULL_TIME
  • IT SpecialistHoltec Decommissioning International (HDI) is currently seeking an IT Specialist to join the Palisades Nuclear Power Plant team in Covert, MI. We are proud of our reputation for professio...
  • 15 Days Ago

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0 IT Asset Manager jobs found in Benton Harbor, MI area

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Fleet (Route) Maintenence Supervisor
  • Penske
  • Stevensville, MI
  • Responsibilities As a Penske Maintenance Supervisor you will use your excellent communication, organization, and multita...
  • 3/27/2024 12:00:00 AM

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Asset Protection Manager, Mishawaka, IN
  • JCPenney
  • Mishawaka, IN
  • Asset Protection Manager (APM) Lead Asset Protection activities for assigned unit in accordance with company policies an...
  • 3/26/2024 12:00:00 AM

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URGENT OPENING || INSURANCE PROFESSIONAL || ENTIRELY REMOTE
  • The Faulkner Agency
  • Saint Joseph, MI
  • Are you tired of feeling like youre on an deserted island? Are you constantly looking for support where there is none? A...
  • 3/26/2024 12:00:00 AM

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Graphic Designer
  • Lane Automotive
  • Watervliet, MI
  • Supervisory Responsibilities: The position has no supervisory responsibilities. Responsibilities & Duties: Develop visua...
  • 3/26/2024 12:00:00 AM

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Asset Protection Team Leader
  • Meijer, Inc.
  • Mishawaka, IN
  • As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community...
  • 3/25/2024 12:00:00 AM

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Industrial Designer - KitchenAid / Whirlpool
  • Whirlpool
  • Benton Harbor, MI
  • Job Number: 4491 External Description: Requisition ID: 58684 ABOUT WHIRLPOOL CORPORATION Whirlpool Corporation (NYSE: WH...
  • 3/25/2024 12:00:00 AM

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Property Manager
  • Equity Lifestyle Properties, Inc.
  • Buchanan, MI
  • With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long an...
  • 3/25/2024 12:00:00 AM

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REMOTE: Junior Electrical Design Engineer (AED)
  • Planate Management Group
  • Michigan City, IN
  • Planate Management Group (PMG) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Alexandria, ...
  • 3/24/2024 12:00:00 AM

Benton Harbor is a city in Berrien County in the U.S. state of Michigan which is located southwest of Kalamazoo, and northwest of South Bend, Indiana. In 2010, the population was 10,038 according to the census. It is the smaller, by population, of the two principal cities in the Niles–Benton Harbor Metropolitan Statistical Area, an area with 156,813 people. Benton Harbor and the city of St. Joseph are separated by the St. Joseph River and are known locally as the "Twin Cities".[not in citation given] Fairplain and Benton Heights are unincorporated areas adjacent to Benton Harbor. According to...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for IT Asset Manager jobs
$113,781 to $161,793
Benton Harbor, Michigan area prices
were up 1.3% from a year ago

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