IT Asset Management Administrator performs various IT asset administration duties related to the organization's hardware, software, and service contracts. Administers systems for tracking IT asset life cycles, managing inventory and maintaining information on software licenses and service level agreements. Being an IT Asset Management Administrator ensures compliance with purchasing procedures and standards. Tracks quality throughout product/contract lifetimes. Additionally, IT Asset Management Administrator typically requires a bachelor's degree in a related area. Typically reports to a supervisor or manager. The IT Asset Management Administrator work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be an IT Asset Management Administrator typically requires 4-7 years of related experience. (Copyright 2024 Salary.com)
We are looking for an IT Asset Management Administrator, who will work closely with ITAM global teammates, Enterprise IT Partner teams, ITSM team and other asset owners for management the life cycle of IT equipment and software.
Your Role & Main Responsibilities
· Oversee Management Reporting on Licensing and Security Compliance.
· Administrate the procurement and asset management of all IT hardware and software equipment.
· Works with Global IT Leads to ensure supplier records are maintained and software license information are managed. Provides incident status, trends, service level performance to management.
· Verifies, tracks, reconciles financial data (e.g., budget and assets - leased, depreciated, disposal or expensed) to ensure information, process and system quality.
· Report and propose solutions to ensure software compliancy and asset optimization (AO) for all global sites. Researches and selects vendors to solicit quotes for the procurement of IT hardware, software, parts and services requiring considerable knowledge of specific materials, vendors and market conditions.
· Participates on projects for the implementation of a strategic IT global procurement plan and standard equipment list.
· Takes effective action to provide timely resolution of problems and communications or escalation on behalf of the end-user to appropriate support personnel and vendors.
· Participates on respective project initiatives which may involve multiple IT/User groups.
· Follows standard operating procedures, customer service guidelines and documentation for new services and activities.
Job qualifications:
· Technical Degree (DEC)/College diploma in a technology discipline and/or an equivalent combination of education and related experience.
· 5 years in a IT asset management environment.
· Excellent reporting capabilities.
· Knowledge on computer hardware/software, telecommunications and networks and understanding of ITIL processes.
· Strong knowledge of principles, methods, and procedures of IT asset management.
· Strong knowledge procurement utilities, policies and processes.
· Good knowledge of terminology relating to computer software, hardware, and peripheral equipment.
· Good understanding of vendor’s (Microsoft, Oracle, IBM, ect) software licensing procedures, terms and conditions.
· Ability to establish and maintain good vendor relationship with internal and external customers and vendors.
· Good communication end-user support skills, end-user/peer relationship skills
· Good knowledge of maintaining corporate documentation and procedures following group standards and policies.
· Experience with providing service based on established Service Level Agreements.
· Good problem solving ability.
· May be required to work in a rotation basis in-order to cover the different time zone
Job Type: Contract
Experience level:
Schedule:
Application Question(s):
Work Location: Hybrid remote in Dallas, TX 75261
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