IT Account Manager establishes and maintains business relationships with internal and external customers. Develops IT projects to meet the business needs of the customers. Being an IT Account Manager ensures that IT initiatives are met in a timely manner and within a prescribed budget. Requires a bachelor's degree in area of specialty. Additionally, IT Account Manager typically reports to a head of a unit/department. To be an IT Account Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)
GoTech IT Solutions invites you to join us as our newest IT Service Operations Manager in Brookfield, WI! This is a full-time position where you'll lead our team to new heights in IT service provision. We offer a competitive salary ranging from $60,000 to $70,000 per year, along with company-wide benefits that include life insurance, paid time off (PTO), and paid holidays. As our IT Service Operations Manager, you'll enjoy flex-time, empowering you to balance work and life seamlessly. Apply now to seize this opportunity!
DISCOVER WHO WE ARE
At GoTech IT Solutions, our mission is simple yet impactful: to deliver cutting-edge IT solutions that empower businesses to thrive in the digital age. With a focus on enhancing the end-user experience, we specialize in providing best-in-class IT services to small to mid-sized businesses. We believe in technology that serves businesses, not the other way around!
But what truly sets us apart is our vibrant company culture thriving within a dynamic and ever-expanding landscape. As a fast-growing Managed Service Provider (MSP) with an enviable clientele, we offer an environment where every day brings new challenges and opportunities. We're not just about keeping up; we're about staying ahead. Our commitment to talent development is unwavering, ensuring each team member not only feels fulfilled but also thrives in their professional journey. Join us at GoTech, where your potential meets limitless possibilities!
WHAT YOUR DAY ENTAILS
Your schedule will be full-time, between 8 AM and 5 PM, with on-call, after-hours, and weekend availability as needed.
As our IT Service Operations Manager, you'll be responsible for leading our team to deliver exceptional IT services to our clients. This includes managing tickets and technicians, providing advanced IT support, facilitating client onboarding, and developing strategies to improve our operations. With your leadership and expertise, you'll play a vital role in driving the success of our IT service department and ensuring customer satisfaction.
QUALIFICATIONS
Preferred Qualifications:
DON'T WAIT - APPLY TODAY!
Our initial application process is quick, easy, and mobile-friendly. Take the first step toward a rewarding career opportunity as our IT Service Operations Manager today!