IT Account Manager jobs in Washington

Company Description

ProSidian is looking for “Great People Who Lead” at all levels in the organization.  Are you a talented professional ready to deliver real value to clients in a fast-paced, challenging environment?  ProSidian Consulting is looking for professionals who share our commitment to integrity, quality, and value.

ProSidian is a management and operations consulting firm with a reputation for its strong national practice spanning six solution areas including Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Talent Management.  We help clients improve their operations.   

Linking strategy to execution, ProSidian assists client leaders in maximizing company return on investment capital through design and execution of operations core to delivering value to customers.  Visit www.ProSidian.com or follow the company on Twitter at www.twitter.com/ProSidian for more information.

Job Description

ProSidian Seeks a IT Project and Account Manager in CONUS/OCONUS - Olympia, WA to support an engagement for an Agency dedicated to the safety, health and security of 2.5 million workers and helping employers meet safety and health standards and the Agency also inspects workplaces when alerted to hazards. The Agency's rules and enforcement programs help ensure workers are paid what they are owed, that children's and teens' work hours limited, and consumers are protected from unsound building practices. 

The ProSidian Team works to provide expert level Information Technology (IT) Quality Assurance (QA) consulting services supporting a full cross-agency “business transformation” initiatives intended to achieve the mission of keeping citizens in the state safe and working. The business transformation (BT) calls for modernizing the agency's extensive technology infrastructure and corresponding business processes over several years. The client is starting with people and processes – ensuring the best way to do business and collectively understand business priorities and customers’ expectations. Then, they will invest in new technology to support those process improvements and achieve stated goals and objectives.

Navigating the agency's technology maze is challenging for its employees. It complicates the training process and makes it difficult for them to deliver high-quality, effective service to their customers. Many applications are independent and don’t communicate information between each other. Over the next several years, L&I will modernize technology across the Dept., which will take place in phases.

IT Project and Account Manager Candidates shall work to support requirements for Program Support and lead/oversee independent quality assurance (QA), Independent Verification and Validation (IV&V), oversight and assessment activities in alignment with the Client Organizations requirements, policies, guidelines including but not limited to the Chief Information Officer (OCIO) Policy 132.  The focus will be made on enterprise professional services covering Commercial Off The Shelf (COTS), Modified Commercial off The Shelf (MOTS), custom build applications/systems, .etc.

As part of on-going System Modernization and other agency Business Transformation (BT) Projects.  These enterprise professional services will be required for current application/technology/Process/People Solutions as well as future BT Related Procurements (including projected procurement timeframes) which may include: Enabling Technologies, Enterprise Content Management (ECM) Systems, Customer Relationship Management (CRM) Systems, Conveyance Management Systems, Workers’ Compensations System Modernization (WCSM) project and other agency projects.

As such, it is expected that the IT Project and Account Manager be knowledgeable and practiced in all aspects of Information Technology system life cycle project management processes as defined in the Project Management Institute® (PMI®) Project Management Book of Knowledge® (PMBOK®).  Duties would include reviewing, monitoring, and observing project management activities, processes, and deliverables.  The IT Project and Account Manager is expected to ensure that QA services are provided in alignment with a client’s overall project schedule.  Additionally, they would be responsible for supporting the written assessment reports developed by the team and overseeing the recommendations developed to ensure they provide early warning to our clients of potential risks; including, actionable input and recommendations that can be tracked to completion.

For each IT Project and Account Manager Services Engagement, The ProSidian Team will perform the following primary duties:

• Provide IT Project and Account Manager  services during the specific timeframe (e.g., procurement development through solution implementation and Go-Live of the initial project phase, project start-up through completion of a key critical event, etc.) and as defined under any authorized Statement of Work (SOW).
• Lead/oversee/support QA methodology development and refinement in designing the right mixture of manual and automation tests to deliver quality effectively on time and budget to monitor progress against schedule (status and stage of completion), costs, requirements, and project Deliverables in compliance for risk indicators.
• Support  Client Stakeholders, Project Sponsors, Development Teams, User Acceptance Testing, and functional representatives of risk factors and recommend corrective actions to reduce or prevent risk.
• Help document accomplishments and key Deliverables for the project and, if applicable procurement, which may include evaluation events, assessment of deliverables and tasks specified in the Project Plan for all tracks of each project, etc.
• Lead/oversee/support reviews of quality deliverables and products produced by Client Stakeholders, Project Sponsors, Development Teams, User Acceptance Testing, and functional representatives if applicable, the selected vendors for business transformation processes and technology.
• Meet regularly with the project team, as needed, upon intervals based upon current project activities.
• Attend required meetings with the project steering committee(s), agency leadership, project teams (and, if applicable, project staff), and other stakeholders as required.
• lead/oversee/support the implementation of project management processes, methodologies, and tools to minimize risk and validate content.
• lead/oversee/support project management reviews and assessments of client and vendor activities, work products, and deliverables that includes identification of potential risks and recommendations for mitigation.
• lead/oversee/support the delivery of all QA services, work products, and deliverables.
• lead/oversee/support an Agile environment and assist the development team (Developers and Architects) in automating tests at multiple levels of testing: unit, functional, system, and performance
• lead/oversee/support the establishment of a Quality Assurance framework for Automating Continuous Build (CB) / Automating Continuous Integration (CI)/ Automating Continuous Deployment (CD) of any necessary software into configuration management systems and running system integration tests and unit tests of code/applications/processes in the stage environment which is a close replica of our production environment
• Work with business users in defining and writing User Acceptance Testing, test cases and plans and ensure that quality processes are carried out through all phases of the Software Development Lifecycle while meeting all project-related deadlines
• lead/oversee/support preparations for rolling out of testing methodology and Ensuring the customer solution is stable and building robust and yet simple and flexible test documentation

Qualifications

The IT Project and Account Manager shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/Power point) and related tools and technology required for the position.  Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined. 

Required Qualifications And Experience:

• A Project Management Professional (PMP) certification with Project Management Institute® (PMI®) Preferred
• A Master Project Management (MPM) certification from a recognized college or institute Preferred
• Minimum of five (5) years providing QA services for a large scale (multi-million dollar) state or Govt. agency IT projects.
• A combination of prior QA or PM experience totaling five (5) or more years providing services on information technology (IT) projects of similar or greater size, risk, and complexity when compared to the project being undertaken.
• A Bachelor's degree in computer science or five (5) equivalent work experience
• Proficient Experience with one or more automated testing applications/tools such as Groovy, Selenium, Junit, Cucumber, or other similar tools for object-oriented programs
• Experience working with one or more of the following: JavaScript, .Net, JSON, XML, EDI, SQL transactions
• Experience writing test plans and test cases and exposure to DevOps, Continuous Integration and Agile methodologies
• Experience in resolving issues found in automated testing

Ideal Skills:

• Have extensive experience in information technology project management;
• Have the ability to adapt to ambiguous situations consistently;
• Be able to work independently and lead specific tasks;
• Self-Driven - actively looks for ways to contribute including testing code for large scale/availability / resiliency
• Has a strong sense of software craftsmanship, takes pride in the code we deliver and believes that good software development includes good testing, documentation, and collaboration
• Is predictive, anticipatory, forward-looking, and is evidenced-based.
• Is methodical and based on industry standards and best practices.
• Is independent, objective, and not aligned with any individual stakeholder.
• Communicates in a straightforward, accurate, and specific manner that highlights aspects of the project requiring additional attention or action.
• Has a comprehensive understanding of how to successfully manage projects.
• Has a comprehensive understanding of how to build and maintain a successful project team.
• Is knowledgeable about the political environment in which the projects operate.
• Demonstrates the highest degree of integrity.

TRAVEL:  Travel as coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations.  LOCATION:  Work shall be conducted at the CONUS/OCONUS - Olympia, WA

• U.S.  Citizenship Required
• Excellent oral and written communication skills
• Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)

Additional Information

As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting.  

CORE COMPETENCIES

• Teamwork – ability to foster teamwork collaboratively as a participant, and effectively as a team leader
• Leadership – ability to guide and lead colleagues on projects and initiatives
• Business Acumen – understanding and insight into how organizations perform, including business processes, data, systems, and people
• Communication – ability to effectively communicate to stakeholders of all levels orally and in writing
• Motivation – persistent in pursuit of quality and optimal client and company solutions
• Agility – ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
• Judgment – exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
• Organization – ability to manage projects and activity, and prioritize tasks

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OTHER REQUIREMENTS

• Business Tools –  understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
• Business Tools – understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
• Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors
• Curiosity – the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
• Humility – exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference
• Willingness - to constantly learn, share, and grow and to view the world as their classroom

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BENEFITS AND HIGHLIGHTS

ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That’s why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees:

• Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis.
• Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife.
• Group Vision Health Insurance Benefits:ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP.
• 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match.
• Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor’s appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days – 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given.
• Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees.
• Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis.
• Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials.
• ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program.
• Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support.
• Flexible Spending Account: FSAs  help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA.
• Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only.
• Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability.

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ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply

ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines.

ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status.

Furthermore, we believe in "HONOR ABOVE ALL"  - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work.

FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON http://www.ProSidian.com/ OR SEND YOUR RESUME’S, BIOS, AND SALARY EXPECTATION / RATES TO CAREERS @ PROSIDIAN.COM.

ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED.

Be sure to place the job reference code in the subject line of your email.  Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.