IT Account Manager jobs in Sierra Vista, AZ

IT Account Manager establishes and maintains business relationships with internal and external customers. Develops IT projects to meet the business needs of the customers. Being an IT Account Manager ensures that IT initiatives are met in a timely manner and within a prescribed budget. Requires a bachelor's degree in area of specialty. Additionally, IT Account Manager typically reports to a head of a unit/department. To be an IT Account Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)

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IT & Service Manager
  • Advanced IT Concepts (AITC)
  • Sierra, AZ FULL_TIME
  • Job Title: IT & Service Manager
    Reports to: Chief Cyber Programs    
    FLSA: Full-time Salaried Exempt
    Primary Work Location: Sierra Vista, AZ
     
    Company Overview
     
    AITC is a fast-growing, proven Information Technology Company focused on Network and Systems Engineering and Integration, Professional Services, Medical Simulation, Test and Training Systems and End-To-End Product and Technology solutions. AITC provides expert support in Information Systems Design, Cyber Security, Strategic Planning, Program and Project Management, Security Risk Assessment, and Logistics for Federal, State and Local Governments and public sector markets.
     
    AITC is an ISO 9001:2015 certified company and has been rated at level 3 for CMMI for Services. All employees are required to be aware of our Quality Policy and must adhere to AITC's established ISO and CMMI policies, standards, and procedures.
     
    Position Overview
                                                                                                                                                   
    The IT & Service Manager plays a crucial role in configuring and optimizing the company's entire IT infrastructure. This includes modern hardware, software, networks, cloud services, servers, storage, security systems, video teleconferencing (VTC), telephony, and other related technologies. The role encompasses overseeing the installation and upgrading of information and communication technology systems to meet the needs of both internal and external customers.
    As a senior technical staff member, you will lead the technical and professional development of our IT team, focusing on mentorship, training, and performance evaluations. You will support our Business Development and Program Managers by providing technical assistance, identifying relevant technologies, conducting technical presentations, and aiding the sales process. Developing strong relationships with channel partners, vendors, and distributors to support corporate sales objectives is key. Additionally, you will be responsible for identifying, developing, and realizing strategic business opportunities.
     
    Responsibilities / Duties
    • Manages all aspects of hardware and software inventory and procurement, including audits to ensure hardware and software comply with standards, policies, and configuration guidelines; hardware and software maintenance; evaluation and purchase of new hardware and software; and negotiation with vendors for software licenses.
    • Monitors information technology infrastructure and related system operations and assesses potential risks.
    • Develops analytical and reporting tools, feasibility studies, and recommendations for enhancements to the information technology infrastructure and its supporting hardware and software.
    • Implements recovery and backup procedures.
    • Works in collaboration with the Cybersecurity Manager and IT Team to manage and maintain the integrity and reliability of security systems.
    • Conducts reviews and technical inspections to identify and mitigate potential security weaknesses and ensure that all security features and settings are applied to systems, are implemented, and functional.
    • Assessing and improving the Corporate IT infrastructure.
    • Develop technology implementation recommendations with associated estimates.
    • Formulating policies and procedures for optimum infrastructure utilization, government compliance, etc.
    • Assessing specific project requirements and recommending suitable solutions.
    • Meeting with managers of different departments and assessing IT infrastructure needs.
    • Ensures the infrastructure development projects are completed on budget and schedule.
    • Planning and supervising installation of IT infrastructure, both Internal and External.
    • Supervising, Developing, Leading, Training, Evaluating IT staff.
    • Ensuring security and availability of Corporate Data, to include protection, access, etc.
    • Developing, Implementing, and Enforcing IT security at all levels and systems.
    • Ensuring all corporate systems operate as intended and resolving all issues expeditiously.
    • Setting the curriculum for ongoing training to IT and sales reps regarding product knowledge, and market focus.
    • Ensuring all Technical AND sales personnel maintain their required vendor certifications.
    • Performing key functions to recruit top-notch IT professional including interviewing, hiring, monitoring, employee feedback and documentation, counseling and coaching, and performance management / improvement when needed. Identify staffing needs. Work with senior management to set budgets and implement plan.
    • Reviewing supervised personnel issues and identifying personal/professional developmental opportunities.
    • Using encouragement, fair-treatment, inclusion, and career development as primary techniques to motivate the team. Understanding that positive reinforcement and constructive coaching are the most effective tactics to help the team realize their full potential. Demonstrating a sincere interest in the well-being of team members.
    • Setting expectations for technical team members on behavior, professionalism, communications, and overall job performance.
    • Assessing individual skill sets and providing ongoing coaching and feedback to team members and managers to meet objectives, reinforce implemented methodology, and providing guidance on career path direction. Implement personal development plans across technical teams.
    • Implementing individual account and opportunity planning processes and developing new initiatives to maximize revenue and market potential. 
    • Demonstrating strong product knowledge and ability to articulate our value proposition; ability to train sales managers to implement this within the sales teams.
    • Effectively forecast, justify, and manage expenses across multiple teams.
    • Improves organizational security through implementing and maintaining information technology-related security measures.
    • Sets, develops, and maintains the strategy for cyber security to improve efficiency, coverage, and value; advises top management and stakeholders on cyber security risks and threats; and develops appropriate mitigation plans.
    • Directs and executes adversarial threat simulations on a company's infrastructure and critical assets to help improve process and controls to protect against real attacks and oversees subject matter experts in threat simulations.
    • Supervises incident responses and investigations when security threats occur.
    Minimum Requirements
    • Bachelor's degree with 3 years of IT Management/Cyber support experience, or Associate degree with 7 years of experience.
    • Eligibility for Top Secret/SCI security clearance.
    • Current cyber security certification such as CompTIA Security CE.
    • Updated Microsoft certifications, such as Microsoft Certified: Azure Administrator Associate or Microsoft Certified: Azure Solutions Architect Expert.
    • Willingness to travel up to 25% of the time, including international locations.
    Preferred Qualifications
    • Excellent analytical and problem-solving skills.
    • Proficiency in Microsoft Windows software and cloud platforms like Azure or AWS.
    • Experience with modern IT infrastructure, including cloud services, hardware, wireless technology, and security.
    • Strong organizational, project management, and leadership skills.
    • Extensive knowledge of IT solutions and services, especially in cloud computing and enterprise environments.
    • Ability to manage and train teams supporting complex technical solutions.
    • Comprehensive understanding of business functions and the impact of technical decisions.
    • Effective communication skills to understand and meet customer IT and business needs.
    Physical Demands
    • Work is performed in an office environment; requires the ability to operate standard office equipment and keyboards.
    • Must have the ability to lift and carry up to 30 pounds occasionally and walk short distances. 
    • Stand for long periods of time.
    • Bend, squat, climb, and reach.
    • Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers 
    • Have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing: viewing a computer monitor; extensive reading.
    Compensation
     
    Salary and benefits will be commensurate with experience, expertise, education, and potential. We offer our employees competitive compensation and a comprehensive benefits package: 401(k)/401(k) Matching, Medical/Dental/Vision, Life Insurance and AD&D insurance, Paid Time Off, Paid Holidays, Short Term Disability (Employer paid), Long Term Disability, and other benefits.
     
    AITC provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws and offers equal opportunity for VEVRAA Protected Veterans. AITC, will not discriminate against employees and job applicants who inquire about, discuss, or disclose compensation information.

  • 19 Days Ago

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IT Project Manager - Senior
  • Advanced IT Concepts (AITC)
  • Fort Huachuca, AZ FULL_TIME
  • Job Title: IT Project Manager - Senior Reports to: Program Manager FLSA: Full Time Salary Exempt Primary Work Location: Fort Huachuca, AZ COMPANY OVERVIEW AITC is a fast-growing, proven Information Te...
  • 19 Days Ago

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IT & Service Manager
  • AITC (Advanced IT Concepts)
  • Sierra, AZ FULL_TIME
  • Job Title: IT & Service Manager Reports to: Chief Cyber Programs FLSA: Full-time Salaried Exempt Primary Work Location: Sierra Vista, AZ Company Overview AITC is a fast-growing, proven Information Tec...
  • 1 Day Ago

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IT Project Manager - Senior
  • AITC (Advanced IT Concepts)
  • Fort Huachuca, AZ FULL_TIME
  • Job Title: IT Project Manager - Senior Reports to: Program Manager FLSA: Full Time Salary Exempt Primary Work Location: Fort Huachuca, AZ COMPANY OVERVIEW AITC is a fast-growing, proven Information Te...
  • 11 Days Ago

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Account Executive
  • IT Solutions Consulting LLC
  • Tucson, AZ FULL_TIME
  • Business Unit: Sales Report to: VP, Sales Supervisory Responsibility: No Classification: Exempt Minimal Travel Requirement: 50% Work Designation: Hybrid About ITS: IT Solutions Consulting, LLC is a Ma...
  • 10 Days Ago

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Alternate Program Manager
  • Advanced IT Concepts (AITC)
  • Fort Huachuca, AZ FULL_TIME
  • Job Title: Alternate Program Manager Reports to: Program Manager FLSA: Full Time Salary Exempt Primary Work Location: Sierra Vista, AZ Company Overview AITC is a fast-growing, proven Information Techn...
  • 19 Days Ago

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0 IT Account Manager jobs found in Sierra Vista, AZ area

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PT Customer Care Specialist - Work From Home>
  • Everyday Health Group
  • Sierra Vista, AZ
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $22 per hour / Flexible schedule - As a Customer Care Speci...
  • 3/27/2024 12:00:00 AM

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Sales Floor Associate - Pan American S/c - Douglas
  • JCPenny
  • Douglas, AZ
  • General Description Do you enjoy making things happen behind the scenes and seeing your work flourish on stage? Wellbein...
  • 3/27/2024 12:00:00 AM

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Commercial Sales Manager
  • AutoZone, Inc.
  • Sierra Vista, AZ
  • The Commercial Sales Manager is responsible for driving the commercial sales within their AutoZone location. The CSM dev...
  • 3/26/2024 12:00:00 AM

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Sales And Marketing Specialist
  • Techtronic Industries - TTI
  • Sierra Vista, AZ
  • TTI (Techtronic Industries) is a fast-paced, high energy, organization that rewards out-of-the-box thinking to foster in...
  • 3/25/2024 12:00:00 AM

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Technical Account Manager - Ansible Automation, Remote - Germany (m/f/d)
  • Red Hat Software
  • Saint David, AZ
  • About the job: The Red Hat Technical Account Management team is looking for a Technical Account Manager to join us in Ge...
  • 3/25/2024 12:00:00 AM

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Support Representative - Work From Home>
  • AnalyticOwl
  • Sierra Vista, AZ
  • [Call Center / Remote] - Anywhere in U.S. / $40K per year / Medical, dental & vision / PTO / 401k - As a Support Rep you...
  • 3/24/2024 12:00:00 AM

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FT Customer Support Associate - Work From Home>
  • Vetcove
  • Sierra Vista, AZ
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive pay / Medical, Dental, and Vision / 401k / Home offic...
  • 3/24/2024 12:00:00 AM

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Test Specialist
  • T-Rex Solutions
  • Sierra Vista, AZ
  • Job Description Job Description T-Rex Solutions is seeking to hire a qualified Test Specialist to support our DISA JITC ...
  • 3/24/2024 12:00:00 AM

Sierra Vista is a city in Cochise County, Arizona, United States. As of the 2010 census the population of the city was 43,888. The city is part of the Sierra Vista-Douglas Metropolitan Area, with a 2010 population of 131,346. Fort Huachuca, a U.S. Army post, is located in the northwest part of the city. Sierra Vista, which is Spanish for "Mountain Range View", is located 75 miles (121 km) southeast of Tucson and serves as the main commercial, cultural, and recreational hub of Cochise County. Sierra Vista is located in southwestern Cochise County at 31°32′44″N 110°16′35″W / 31.54556°N 110.276...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for IT Account Manager jobs
$107,480 to $159,356
Sierra Vista, Arizona area prices
were up 2.5% from a year ago

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