IT Account Manager establishes and maintains business relationships with internal and external customers. Develops IT projects to meet the business needs of the customers. Being an IT Account Manager ensures that IT initiatives are met in a timely manner and within a prescribed budget. Requires a bachelor's degree in area of specialty. Additionally, IT Account Manager typically reports to a head of a unit/department. To be an IT Account Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)
Technical Account Manager
Job Purpose: The purpose of this role is to manage approximately 90 of our smallest clients, with monthly recurring revenue of about $1,500 or less. Managing an account involves a few key outcomes:
Position Metrics / KPIs:
Key Competencies:
Compensation: $50,000 base salary bonuses profit sharing benefits. Total comp expected to be $60,000
Bonus Structure: Bonuses are based your personal contribution of OTR sales (one time revenue) as well as for overall MRR growth (retention, new client MRR / upticks) of existing accounts you manage.
Project Revenue Bonus on Personal Sales:
$50,000 per quarter - $0 Bonus (QUOTA)
$60,000 per quarter - $1,000 Bonus
$75,000 per quarter - $2,000 Bonus
$90,000 per quarter - $3,000 Bonus
MRR Bonus (based upon MRR growth for accounts you manage):
$2,000 per quarter QUOTA = no bonus
Red Goal: $3,000 per quarter = $1,500 Bonus
Yellow Goal: $4,000 per quarter = $2,000 Bonus
Green Goal: $5,000 Per quarter = $2,500 Bonus
Bonus Structure would allow for $74,000 annual total comp with estimate profit sharing of $500 per quarter