IT Account Manager jobs in Lakewood, NJ

IT Account Manager establishes and maintains business relationships with internal and external customers. Develops IT projects to meet the business needs of the customers. Being an IT Account Manager ensures that IT initiatives are met in a timely manner and within a prescribed budget. Requires a bachelor's degree in area of specialty. Additionally, IT Account Manager typically reports to a head of a unit/department. To be an IT Account Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)

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Account Manager - B2B Facility Solutions Manager
  • B2B Facility Solutions Manager - City Wide Facility Solutions
  • East Brunswick, NJ FULL_TIME

  • Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

    City Wide Facility Solutions is actively seeking a Facility Solutions Manager (FSM) for our office in East Brunswick, NJ to manage accounts in the Monmouth county area.

    City Wide, the nation’s leading management company in the building maintenance industry, provides solutions to a wide range of issues clients face at their facilities. In this position, you will service the City Wide Central New Jersey territory, one of more than 70 markets covered across the United States and Canada. Our mission at City Wide is to create a ripple effect by positively impacting the people and communities we serve.

    Objective

    The Facility Solutions Manager is responsible client retention and upselling new services. This position provides field support including working with clients to set-up new services, addressing complaints, inspections of Contractor performance and compliance with client requirements, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

    Essential functions

    • Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products.
    • Negotiate and enter into agreements with clients for additional services – determine pricing, staffing, and logistics.
    • Manage all Contractor relationships including – Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary.
    • Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow through with all promises to clients.
    • Supervise and direct Night Managers; ensure the client’s strategy is executed and all services are performed correctly.
    • Ensure adequate (internal and external) staffing needs to service clients.
    • Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise.
    • Use City Wide’s CRM to perform client inspections, adding extra charges, etc.
    • Schedule each non-routine activity in client facilities using Outlook.
    • Notify Sales Executives of potential accounts, especially new construction.
    • Discuss quality control surveys with your clients and encourage them to take the time to respond when they are received.
    • Communicate client survey responses to the Director of Operations, Night Managers, and Contractors.
    • Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance.
    • Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy.
    • Assist Accounting in collecting clients’ past due invoices and payment invoices for Contractors.
    • Maintain updated route sheets and monthly planner for each client.
    • Participate and be present in monthly contractor paydays.
  • Just Posted

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Project Manager
  • Han IT Staffing
  • Iselin, NJ FULL_TIME
  • Project Manager Malvern PA Day one onsite & Hybrid Responsibilities Decompose, track critical path, status, integrate and drive workstream deliverables on a large enterprise program. Qualifications Ex...
  • 11 Days Ago

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program manager
  • Han IT Staffing
  • Iselin, NJ FULL_TIME
  • Responsibilities The Technical ELITE Program is a 1-year talent development program for IT engineers. We bring in 250 new hires through the program on an annual basis. With the size and scope of our p...
  • 16 Days Ago

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devops engineer with secret manager
  • Han IT Staffing
  • Iselin, NJ FULL_TIME
  • Greetings, This is Puja Dahiya from HAN IT Staffing Inc. Our records show that you are an experienced IT professional. Your experience is relevant to one of my current openings. Title: Devops engineer...
  • 6 Days Ago

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Python developer with Secret Manager
  • Han IT Staffing
  • Iselin, NJ FULL_TIME
  • Title: Python developer with Secret Manager Client: Capgemini/Vanguard Location: Malvern, PA Responsibilities Development of Python scripting for use with Secrets Manager and Azure Cloud platforms to ...
  • 18 Days Ago

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Account Manager
  • Slice Merchant Services
  • Marlboro, NJ FULL_TIME
  • Job description Base Pay Commission Profit Sharing Performance Bonuses Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience. S...
  • 23 Days Ago

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0 IT Account Manager jobs found in Lakewood, NJ area

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Account Manager
  • Kaseya
  • Red Bank, NJ
  • Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Prov...
  • 3/29/2024 12:00:00 AM

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Accounting Manager
  • CRP
  • Cranbury, NJ
  • CRP is a 3rd-generation, veteran-owned family business with headquarters in Cranbury New Jersey that provides high-quali...
  • 3/29/2024 12:00:00 AM

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Account Manager
  • Integrated Systems & Services, Inc.
  • Eatontown, NJ
  • High profile and respected NJ & NY Security Systems Integrator with high quality installation standards has immediate op...
  • 3/28/2024 12:00:00 AM

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Sr. Account Manager
  • IFF Family of Companies
  • Holmdel, NJ
  • Job Description This is an exciting time to join IFF's scent division as a Senior Account Manager. This role focuses on ...
  • 3/28/2024 12:00:00 AM

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Account Manager
  • Seashore Fruit & Produce Co.
  • Princeton, NJ
  • NOW HIRING: ACCOUNT MANAGERS (Outside Sales Reps) **ONLY FOODIES APPLY! ** If you have a love for food and want to help ...
  • 3/27/2024 12:00:00 AM

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Account Manager
  • BAMM
  • Eatontown, NJ
  • BAMM Inc. is located in Eatontown, NJ and we are looking to expand our team! We are currently looking for motivated IT A...
  • 3/26/2024 12:00:00 AM

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Account Manager
  • On Location, Inc
  • Mount Laurel, NJ
  • Job Description Job Description Account Manager On Location, Inc. is a nationwide provider of Labor and Management for E...
  • 3/25/2024 12:00:00 AM

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Account Manager
  • Mareana
  • Princeton, NJ
  • Mareana is seeking a dynamic Account Manager with a passion for building and nurturing customer relationships and ensuri...
  • 3/25/2024 12:00:00 AM

Lakewood Township is a township in Ocean County, New Jersey, United States. As of 2017 the town had a population of approximately 102,682 residents. As of the 2010 United States Census, the township had a total population of 92,843, representing an increase of 32,491 (+53.8%) from the 60,352 counted in the 2000 Census, which had in turn increased by 15,304 (+34.0%) from the 45,048 counted in the 1990 Census. The township ranked as the seventh-most-populous municipality in the state in 2010 after having been ranked 22nd in 2000. It now ranks 5th. The sharp increase in population from 2000 to 20...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for IT Account Manager jobs
$127,784 to $189,460
Lakewood, New Jersey area prices
were up 1.5% from a year ago

IT Account Manager in Macon, GA
The account manager in charge of IT is usually allotted space in customer-facing departments in most companies, as this gives assurance that customers will be readily accorded with top standard service.
December 19, 2019
IT Account Manager in Virginia Beach, VA
Responsible to lead manage, coach and mentor, Channel Manager's.
December 04, 2019
IT Account Manager in Trenton, NJ
Account managers for IT have the responsibility of understanding the demands of the customer and meeting these demands towards generating huge sales for the organization.
January 07, 2020