IS Operations Coordinator jobs in Wheeling, WV

Security Operations Center Coordinator

Day Shift: 6am – 2pm (M-F)

Location: Fairmont WV (Role will be 100% onsite)

Candidates must have experience in policy writing and security operations

Job Description:

Day-to-day oversight of the third-party security guard services, primarily at the Security Operations Center

Reports directly to the Manager, Compliance Field Support & Physical Security

Collects and summarizes performance data, identifies opportunities for improvement, and presents to Corporate Security team

Assist with updating, maintaining, and enforcing Corporate Security policies and procedures related to monitoring (alarm directives, alarm response, etc.)

Responsible for guard post orders, rules and regulations, and company policy compliance

Ensures contractor performance standards are met

Report audit outcomes, quality & service performance results to Corporate Security management

Ensure proper time & rates are charged appropriately by third party guard service company

Lead training of security guard personnel, including internal onboarding tasks

Responsible for creating and maintaining accurate records

Identify training needs for security guard personnel

Reports issues with personnel to Corporate Security team

Audit security incident intake including accurate and adequate entries in the incident management system, and correct logic used when launching security alerts

Other related duties as assigned

Supervisory experience required

Advanced program management & status reporting skills preferred

Excellent written and verbal communication skills

Solid organizational skills including attention to detail and multitasking

Strong working knowledge of Microsoft Office

Job Type: Contract

Salary: $65.00 - $71.00 per hour

Experience level:

• 3 years

Schedule:

• Monday to Friday

Application Question(s):

• willing to work on W2

Experience:

• policy writing and security operations: 5 years (Preferred)

Ability to Relocate:

• Fairmont, WV 26554: Relocate before starting work (Required)

Work Location: In person