IS Operations Coordinator jobs in West Virginia

Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions. Synergy brings the experience and expertise necessary to deliver capability that provides tangible ROI to our customers. Synergy’s core areas of expertise are in the fields of Digital Transformation, Cloud Solutions, SaaS and Low-Code/No-Code solutions, Emerging Technologies, Data analytics and Visualization, Information Assurance, and Business Process Re-Engineering.

Synergy offers its employees a generous portfolio of core and voluntary benefits including group medical, dental, and vision insurance, HSA, FSA, 401(k) with immediately vested company match, PTO, sick leave, 11 paid federal holidays, company paid life, short-term and long-term disability insurance, tuition and training reimbursement, fitness/wellness reimbursement, a referral bonus program, and life management programs.

At Synergy, you’ll be challenged and given the opportunity to grow in your career path. In fact, growth is such a big deal to us that you will have dedicated career coaches available for every employee, company-funded certification opportunities, education reimbursement, and a general open-door policy so that you have support when you need it. Our team is eager to learn, fast-paced, and quality-driven—if that sounds like you, Synergy has a position for you!

This position is currently designated as work-from-home, discuss future requirements with your recruiter.

Description:

• Provide operational support for multiple concurrent, active program components.
• Resource Management tracking support to include direct coordination with multiple Task Order Leads and Program Leadership to plan and execute resource assignments across the program on a continuous basis.
• Complete new contract personnel onboarding following government procedures and requirements.
• Assist in maintaining Program Level operational artifacts (i.e., Organizational Charts, Resource Tracker, etc.) and provide required Monthly Reports for Synergy and USCG leadership.
• Conduct internal audits and data calls to ensure data integrity of asset tracking across the program and for specific project requirements.
• Track and maintain special exceptions for submission to the USCG related to asset distribution requests.
• Support/Tracking of additional high impact items as necessary per USCG & APLES leadership direction or request.
• Create, maintain, and modify program specific Standard Operating Procedures.
• Assist the Operations Manager in providing management support of Program activities including project deliverables, team resourcing, deployment of methodologies, processes, and tools in alignment with Government procedures.
• Assist in the planning, execution and management of Synergy’s Internship Program.
• Provide administrative support to the Program Leadership Team (as needed).
• Provide cross-over support for other Synergy Contracts as required as relates to Program Operations and Resource Onboarding.
• Other duties as assigned.

Citizenship or Work Authorization Required: US Citizen

Preferred Education & Experience: 2 years of experience and an Associate’s Degree.

Compensation for roles at Synergy varies depending on a wide variety of factors including but not limited to the requirements of the role; education and certifications; knowledge, training, skills and abilities; level of experience; geographic location; and alignment with market data, law, and other business and organizational needs. As required by local law, the posted pay range represents the lowest to the highest pay that Synergy believes in good faith it might pay for this particular job, depending on the circumstances. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

A reasonable estimate of the current salary range is: $47,000 – $60,000/year.

Essential Job Function Physical Requirements: The physical requirements of this position are critical in evaluating the qualifications and abilities of an applicant or employee. The physical efforts needed to perform the essential duties of this job 90% of the time are repetitive motions, grasping, holding, and finger dexterity of the hands, reading, writing, eye-hand coordination, color distinction, and full visual abilities, hearing, talking, sitting, and use of IT equipment, phones, and office machines.

To a reduced degree, <30% of the time, candidates may have to stand, walk, lift 0-30 pounds, push or pull objects, climb stairs, bend, squat, reach, drive a car, or work overtime.

Synergy is an equal opportunity employer, and does not discriminate against applicants for employment or its employees on the basis of age, race, creed, color, religion, ancestry, national origin, sexual orientation, gender identity or expression, military status, sex, medical condition, pregnancy, physical or mental disability, personal appearance, predisposing genetic characteristics, family responsibilities, familial status, marital status, status as a victim of domestic violence, political affiliation, arrest records and criminal convictions, or any other characteristic protected by law. Discrimination or harassment based upon these protected categories is expressly prohibited.