Housekeeping Supervisor supervises the daily operations of a housekeeping services department to ensure offices, patient/guest rooms, facilities, and other specified areas are kept in a clean and orderly condition. Responsible for standards' establishment, staff training, schedule/resource coordination, workflow inspection, inventory maintenance and equipment supplies. Being a Housekeeping Supervisor may require a high school diploma or its equivalent. Typically reports to a manager. The Housekeeping Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Housekeeping Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
The Housekeeping Supervisor is responsible for leading, training and supervising Room/Public Area Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management.
Cleans and supplies guest rooms and related areas in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations.
Lead, train and supervise Room Attendants, Public Area Attendants and Housepersons to ensure all rooms and public areas meet established cleanliness and quality standards.
Assign occupied and vacant rooms for cleaning and inspect guest rooms
Assist in tracking and execution of cleaning projects
Complete work orders, as needed
Verify and report status of discrepant rooms promptly
Monitor lost and found program, stock rooms and carts and designated inventories
Perform Room/Public Area Attendant and/or Houseperson duties, as needed
Respond to special guest requests in a timely, friendly and efficient manner
Reports any deviations from policies, procedures, brand standards and regulations to management
Review room assignments, priority room requests, keys and supplies from Housekeeping management.
Assist housekeepers with portable refrigerators, rollaway beds, cribs etc. as needed.
Complete daily checklists and review checklists for completion submitted by Room/Public Area Attendants and Housepersons at the end of each shift.
Perform quality checks as necessary on the television, telephone, heating/air conditioning, irons and lights.
Appropriate and proper use of cleaning equipment and supplies.
Respond to and resolve housekeeping requests.
Promptly reports emergencies, injuries, accidents, missing articles, damage, mechanical problems and safety hazards to management.
Job Type: Part-time
Pay: From $20.00 per hour
Expected hours: 40 per week
Benefits:
Shift:
Education:
Experience:
Ability to Relocate:
Work Location: In person
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