Housekeeping Supervisor jobs in Barnstable, MA

Boost your career here at the new Margaritaville Resort of Cape Cod. Join our team for a journey filled with island fun, growth, and the spirit of optimal hospitality in an atmosphere of laid back days and good vibes.

Job Overview:

The Cape Codder Resort and Spa is a 266 room full service resort and spa with a year round indoor waterpark and game room located in Hyannis, MA.

The Cape Codder Resort & Spa Housekeeping Supervisor shares a passion for excellence and enthusiasm in hospitality. Our mission, vision and values apply the principles of trust, honesty, respect, integrity, and commitment. We are passionate about delivering exceptional guest experiences through excellence in job performance. The ideal person possesses leadership skills, is motivated and focused on guest experience in delivering value and results.

Summary: The ideal person is highly organized, and result(s) driven. This position establishes quality standards, policies, and procedures for optimum cleanliness and hygiene standards. They proactively solve problems while fostering a work-culture of excellence in job performance. Housekeeping Supervisors embody a spirit of hospitality and exceptional service.

Essential Duties and Responsibilities:

Assists the executive director of housekeeping in the planning, organizing directing and leading guest experience. In the absence of the executive director, the supervisor upholds operating standards of excellence in hospitality. oversees housekeepers, houseperson(s), laundry, public cleaners and night cleaners). The following duties are not to be construed as exclusive or all inclusive:

· Performs all essential duties and responsibilities in pursuit of continuous improvements.

· Performs other related duties or additional duties as assigned by the Executive Director.

· Manage housekeeping schedule of all hotel events, group activities and site inspections.

· Supervise, plan, organize the day-to-day business activities and standards of job excellence.

· Identifies areas of opportunity to improve staff job performance.

· Administer team meetings, and workforce coverage.

· Inspects and reports performance of quality control standards of guest rooms.

· Coordinate with Executive Director on PM reports, noting special requests.

· Ensure quality control and productivity remain consistent with number of rooms assigned.

· Provides feedback, guidance, and direction to department staff.

· Provides job training and development for all employees.

· Upholds all safety, security and emergency protocols, policies, and procedures.

· Manage and maintain adequate inventory of supplies, and equipment.

· Manage all business resources and expenses responsibly to maximize dept. revenues.

Qualifications:

To provide job performance excellence an individual must be able to perform each essential duty, task, and responsibility to meet established standards of excellence set by the Executive Director. The requirements listed below are representative of the expectations, knowledge, skill, and ability all housepersons must possess. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Type: Full-time

Pay: $20.31 - $24.46 per hour

Expected hours: 24 – 32 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Morning shift

Work Location: In person