Housekeeping Dispatcher - Casino jobs in Towson, MD

Housekeeping Dispatcher - Casino dispatches housekeeping personnel to areas in need of cleaning. Monitors and updates room statuses in hotel property management system. Being a Housekeeping Dispatcher - Casino responds to all incoming guests and front desk requests for housekeeping or maintenance services. May require a high school diploma or its equivalent. Additionally, Housekeeping Dispatcher - Casino typically reports to a supervisor. The Housekeeping Dispatcher - Casino may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)

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Housekeeping Dispatcher - Live Hotel - Full-Time - Maryland
  • Live! Casino and Hotel Maryland
  • Hanover, MD FULL_TIME
  • Overview

    Why We Need Your Talents:

     

    Dispatcher Team Member will be responsible for the following:  As a dispatcher they will be the central hub for the Housekeeping department.    They will be available to answer calls for guest needs and input the information into HotSos.  They will be responsible for monitoring HotSos, if calls are longer than our required complete time they will be responsible for contacting the appropriate Team Member to get updates.  The dispatcher will work with the front desk to coordinate any project work that will need to be done.  They will also control Rush Rooms, VIPs, late check outs, continuing reservations or special cleaning requests.  The dispatcher will be responsible for working with Floor Inspectors to ensure they are updated with all the necessary information. 

    Responsibilities

    Where You'll Make an Impact:

    • The housekeeping dispatcher will assist the housekeeping staff in directing the operations of the Housekeeping Department so as to meet the expected level of guest satisfaction.
    • Responsible for communicating necessary information to housekeeping department, front desk personnel and hotel guests.
    • Answer phones and accurately document and communicate information in a timely manner
    • Demonstrates the ability to work cohesively and professionally with all front desk team members.
    • Responsible for updating the status of all hotel rooms, and keeping the housekeeping team informed on stay overs, turndown service, and do not disturb guest rooms.
    • Accurately maintains a call log of all communication receive/sent to include call generation and disposition
    • Verifies that that all room statuses are correct in the computer at the end of the day and properly follows up on any inconsistencies.
    • Maintain a complete list of current issues and maintain a record of all inventory issues to be able to keep management staff up-to-date
    • Must be proficient in Microsoft Word and Excel
    • Must be able to type at least 40wpm
    • Other duties assigned

    Skills to Help You Succeed:

    • Able to read and interpret instructions and direction for guests
    • Able to communicate without impediment with guests and staff in all areas relating to guest service
    • Must be able to communicate effectively in English
    • Self-starting personality with an even disposition
    • Ability to communicate information and hotel services to management and guests.

    Qualifications

    Must-Haves:

    • High school diploma or GED
    • Six (6) months prior or equivalent experience required. Prior hotel experience, preferred
    • Must be able to comply with all state gaming regulations, which may include obtaining a license.

    Physical Requirements:

    • Lifting up to 25lbs
    • Pushing/Pull up to 40lbs
    • Carry up to 15lbs
    • Infrequent Bending / kneeling
    • Infrequent Walking
    • Infrequent Standing
    • Frequent Sitting

    What We Offer

    Perks We Offer You

    • Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
    • Generous retirement savings options are available. 
    • Free uniforms
    • Free parking
    • Discounted meals
    • Service and Attendance bonuses
    • Tuition reimbursement
    • Discounts on hotels, theme parks, travel, and more!

    Life at Live!

    • 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
    • Casino is over 100,000 square feet and requires the ability and energy to move about it with a true sense of urgency!
    • Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
    • You will work in an environment where smoking is allowed
  • 24 Days Ago

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EVS Dispatcher - Full Time -Maryland
  • Live! Casino and Hotel Maryland
  • Hanover, MD FULL_TIME
  • Overview Why We Need Your Talents: The EVS Dispatcher is responsible for maintaining inventory, ordering, storing, receiving, distribution of EVS supplies and equipment. Maintain a clean, safe, fast, ...
  • 13 Days Ago

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Housekeeping Laundry - Live Hotel - Part time
  • Live! Casino and Hotel Maryland
  • Hanover, MD PART_TIME
  • Overview Why We Need Your Talents: Laundry Attendant will be responsible for cleaning and the distribution of the cleaning supplies needed for the Guest Room Attendants and the Houseman. They will was...
  • Just Posted

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Casino Controller – Maryland
  • Live! Casino & Hotel
  • Hanover, MD FULL_TIME
  • Overview Why We Need Your Talents: The Casino Controller is responsible for directing all aspects of casino accounting, revenue audit and Anti-money laundry (AML) compliance in accordance with company...
  • 4 Days Ago

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Casino Controller – Maryland
  • Live! Casino & Hotel - Maryland
  • Hanover, MD FULL_TIME
  • Overview Why We Need Your Talents: The Casino Controller is responsible for directing all aspects of casino accounting, revenue audit and Anti-money laundry (AML) compliance in accordance with company...
  • 10 Days Ago

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Casino Controller - Maryland
  • Live! Casino and Hotel Maryland
  • Hanover, MD FULL_TIME
  • Overview Why We Need Your Talents: The Casino Controller is responsible for directing all aspects of casino accounting, revenue audit, and Anti-money laundry (AML) compliance in accordance with compan...
  • 13 Days Ago

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0 Housekeeping Dispatcher - Casino jobs found in Towson, MD area

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Dispatch Service Coordinator
  • Fireline Corporation
  • Baltimore, MD
  • Service Coordinator/Dispatcher, Baltimore, MD Are you an exceptional communicator with a positive, helpful approach to s...
  • 3/29/2024 12:00:00 AM

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Window Dispatcher
  • Global Executive Staffing
  • Baltimore, MD
  • Job Description Job Description Department: Operations Reports to: Global Executive Staffing (DBE) Operations Manger Res...
  • 3/28/2024 12:00:00 AM

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Dispatch Coordinator
  • Ruan
  • Hyattsville, MD
  • Job Description On-Site Dispatch Coordinator in Landover, MD Pay: $23.32 - $34.18/hour Coordinate the timely movement of...
  • 3/28/2024 12:00:00 AM

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Road / Dispatch Supervisor
  • RATP Dev
  • Washington, DC
  • RATP DEV USA - Your Future, Our Destination! Mission The Road and Dispatch Supervisors are critical to the operations of...
  • 3/28/2024 12:00:00 AM

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Dispatcher
  • CoachUSA
  • Hanover, MD
  • Dispatcher/Operations Full-Time Location: Hanover, MD Compensation: $16.00-$18.00 hourly Apply now! Looking for a new an...
  • 3/26/2024 12:00:00 AM

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Dispatcher
  • Express Employment Professionals
  • Curtis Bay, MD
  • Job Description Job Description JOB TITLE: Dispatcher Quantity Needed: 1 Shift/Hours: 1:00PM-10:00PM OFF Sun and Weds Pa...
  • 3/26/2024 12:00:00 AM

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Parking Enforcement Dispatcher
  • JMH Companies
  • Annapolis, MD
  • Job Details Job Location Premium Parking Annapolis MD - Annapolis, MD Position Type Full Time Education Level High Schoo...
  • 3/26/2024 12:00:00 AM

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Dispatcher - HVAC Team
  • LEN THE PLUMBER LLC
  • Baltimore, MD
  • Job Description Job Description HVAC Dispatcher – Len the Plumber Heating & Air Full Time Hourly position - Working in o...
  • 3/25/2024 12:00:00 AM

Towson is located at 39°23′35″N 76°36′34″W / 39.39306°N 76.60944°W / 39.39306; -76.60944 (39.392980, −76.609562). According to the United States Census Bureau, the CDP has a total area of 14.2 square miles (37 km2), of which, 14.0 square miles (36 km2) is land and 0.2 square miles (0.52 km2) (1.06%) is water. The community is located immediately north of Baltimore City, inside the Beltway (I-695), east of I-83 and along York Road. Its census boundaries include Pikesville to the west, Lutherville and Hampton to the north, Parkville to the east, and Baltimore to the south. Major neighborhoods...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Housekeeping Dispatcher - Casino jobs
$32,255 to $38,788
Towson, Maryland area prices
were up 1.5% from a year ago

Housekeeping Dispatcher - Casino in High Point, NC
Maintain and update all logs in the Housekeeping / Laundry Area.
February 20, 2020
Housekeeping Dispatcher - Casino in Green Bay, WI
Coordinate the day to day administrative activities of the housekeeping and Laundry department; including but not limited to answering phone and radio calls.
February 07, 2020
Housekeeping Dispatcher - Casino in Rock Hill, SC
To prepare the daily room breakout for housekeeping staff.
January 26, 2020