Housekeeping Dispatcher - Casino jobs in Keene, NH

Housekeeping Dispatcher - Casino dispatches housekeeping personnel to areas in need of cleaning. Monitors and updates room statuses in hotel property management system. Being a Housekeeping Dispatcher - Casino responds to all incoming guests and front desk requests for housekeeping or maintenance services. May require a high school diploma or its equivalent. Additionally, Housekeeping Dispatcher - Casino typically reports to a supervisor. The Housekeeping Dispatcher - Casino may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)

H
Dispatcher
  • Heritage Home Service
  • Auburn, NH PART_TIME
  • Overview

    Join our team as a Trade Administrator for Heritage Home Service, you will have a dual role that involves coordinating and scheduling service requests from customers and handling trade-related administrative tasks. Your primary responsibility will be to ensure the smooth operation of service delivery by efficiently managing service requests, assigning technicians, and overseeing trade-related documentation and processes.

    Responsibilities include:

     

  • Customer Service:
    • Interact with customers via phone, email, or online platforms to understand their service requirements and provide appropriate assistance. 
    • Address customer inquiries, provide information, and resolve any service-related issues in a professional and courteous manner.

     

  • Scheduling and Dispatching: 
    • Receive service requests and determine the urgency and nature of each request. 
    • Schedule service appointments based on customer availability and technician availability. 
    • Assign appropriate technicians or service providers to each job, considering factors such as skillset, location, and workload.
    • Rescheduling calls when necessary to accommodate emergencies 

     

  • Routing and Logistics: 
    • Optimize the routing of technicians or service providers to minimize travel time and maximize efficiency. 
    • Coordinate with field personnel to ensure they have the necessary equipment, tools, and supplies to complete assigned tasks. 
    • Track the progress of ongoing jobs and communicate any delays or changes to customers and technicians.

     

  • Trade Administration: 
    • Manage trade-related administrative tasks, such as processing purchase orders, invoices, and payments. 
    • Maintain accurate records of trade transactions, including receipts, bills of lading, and customs documentation. 

  • Documentation and Data Management:
    • Maintain accurate and up-to-date records of customer interactions, service requests, trade transactions, and job assignments using computer systems or dispatch software. 
    • Generate reports on service activities, trade-related expenses, and inventory levels. Analyze data to identify trends, improve efficiency, and enhance customer satisfaction.

     

  • Communication and Coordination: 
    • Serve as a central point of contact for customers, technicians, suppliers, and other stakeholders.
    • Relay important information, instructions, and updates to the relevant parties in a clear and timely manner. 
    • Coordinate with other departments, such as customer support, sales, and billing, to ensure seamless service delivery and trade operations.
    • Be sure to communicate in a professional, courteous manner. 

     

  • Emergency Response:
    •  Handle emergency service requests promptly and effectively, prioritizing urgent situations and dispatching technicians accordingly. 
    • Follow established protocols and procedures for handling emergency situations, including notifying appropriate authorities when necessary.

     

    Requirements:

    • High school diploma or equivalent; additional certification or training in customer service or dispatching is a plus.
    • Proven experience in a customer service or dispatching role, preferably in a home services or similar industry.
    • Familiarity with trade-related administrative tasks such as purchase orders, invoices, and customs documentation.
    • Excellent communication skills, both verbal and written.
    • Strong organizational and multitasking abilities with the ability to work in a fast-paced environment.
    • Proficiency in using computer systems, dispatch software, and office productivity tools.
    • Knowledge of geographic areas and routes to optimize technician assignments.
    • Ability to remain calm and composed under pressure, especially during emergencies.
    • Attention to detail and a commitment to maintaining accurate records.
    • Perform all other duties as assigned.

     

    Physical Requirements:

    • Occasional lifting up to 25 pounds
    • Prolonged sitting in an office environment

     

    Work Requirements:

    • Flexibility in working hours, including evenings, weekends, and holiday rotation, to ensure appropriate coverage.

     

    Always Pursue Better:

    At Heritage, we believe in always striving for excellence. By continuously improving at all levels of our organization, we are committed to providing the best possible service to our customers, employees, partners, and society. Our approach includes:

    • Focusing on understanding and satisfying both internal and external customers
    • Regularly reviewing our methods to improve
    • Benchmarking our performance and using data to manage our business
    • Maintaining open communication
    • Promoting teamwork and recognizing improvement efforts
    • Developing a culture of continuous improvement for everyone

    Qualifications

    Qualifications:

    • Dispatch experience highly preferred
    • Ability to pass a background check
    • High school diploma (or GED)
    • Demonstrate passion for excellence with respect to treating and caring for customers
    • Strong decision-making abilities
    • Ability to identify customer needs and clearly articulate product and service offerings
    • Highly developed sense of integrity and commitment to customer satisfaction
    • Meet all attendance and dependability requirements
    • Team player
    • Multitasking and time management skills with the ability to prioritize

    Core Competencies:

    • Strong verbal and written communication skills
    • Comfortable in navigating through multiple software systems and windows simultaneously
    • Ability to show empathy when responding to customer’s needs
    • Must be flexible with the ability to adapt to changes quickly and think conceptually

     

     

    Responsibilities

    Who/What Are We Looking For?

    • Coordinate the transportation movements of the technicians
    • Must keep track of the drivers’ schedules as they change throughout the day
    • Keep track of the technicians’ start and departure times
    • Must maintain a matrix with the techs’ routes, start location, specialty tools and qualifications to be able to assign the right call to the right tech
    • Requires interaction with drivers daily
    • Anticipate problems with routes and parts by making quick sound decisions
    • Respond to special requests from customers related to jobs performed by a technician
    • Order parts for special orders
    • Maintain techs’ vacation, sick and weekend schedules
    • Follow up on all pending/ recommended work
    • Forecast workload for 2-3 days out
    • Contact customers with parts pending and status of parts

     

  • 18 Days Ago

F
Dispatcher
  • First Student
  • Hooksett, NH OTHER
  • First for a reason First Student is the largest school transportation provider in North America with more than a century of experience providing safe and reliable transportation. We work with 1,250 sc...
  • Just Posted

O
Dispatcher
  • OWL Services
  • Manchester, NH FULL_TIME
  • WildcoPES is the New England, New York and Mid-Atlantic regions' leader for the service, compliance, preventative maintenance and repair. WildcoPES is now accepting applications for a full-time Dispat...
  • 1 Month Ago

G
Dispatcher
  • Gypsum Management & Supply (GMS Inc.)
  • Manchester, NH FULL_TIME
  • Dispatcher New England Gypsum Supply, Inc. (Manchester, NH), 468 Pepsi Road, Manchester, New Hampshire, United States of America Req #563 Thursday, February 22, 2024 Gypsum Management & Supply, Inc. (...
  • 1 Month Ago

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Dispatcher
  • New England Gypsum Supply, Inc.
  • Manchester, NH FULL_TIME
  • Dispatcher New England Gypsum Supply, Inc. (Manchester, NH), 468 Pepsi Road, Manchester, New Hampshire, United States of America Req #563 Thursday, February 22, 2024 Gypsum Management & Supply, Inc. (...
  • 1 Month Ago

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Housekeeping
  • Country Inns & Suites
  • Bedford, NH FULL_TIME
  • We are looking for energetic and enthusiastic people to work full-time in our housekeeping department. Job duties include making sure rooms are up to guest and company cleanliness standard and making ...
  • 6 Days Ago

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0 Housekeeping Dispatcher - Casino jobs found in Keene, NH area

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Dispatcher - PT
  • The Judge Group
  • Chesterfield, NH
  • Join our team and immediately become part of the largest distributor of conventional, natural, organic and specialty pro...
  • 3/28/2024 12:00:00 AM

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CDL Truck Driver
  • Waste Management, Inc.
  • Keene, NH
  • Waste Management Drivers operate heavy-duty trucks and are responsible for the collection of waste or recyclable materia...
  • 3/28/2024 12:00:00 AM

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CDL Class A Delivery Driver Trainee
  • Performance Food Group
  • Claremont, NH
  • **Job Attributes** Job ID 53732BR Category Transportation Shift 1st Shift Job Type Full Time Location NH Claremont Opera...
  • 3/26/2024 12:00:00 AM

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Class A CDL Truck Driver LEASE PURCHASE - Take Home $1,500+ weekly!
  • Western Express
  • BRATTLEBORO, VT
  • HAVE YOUR CDL-A? SPEAK WITH A SEATING SPECIALIST TODAY! (888) 404-0913 Have you ever dreamed of owning your truck and be...
  • 3/25/2024 12:00:00 AM

W
Class A CDL Truck Driver LEASE PURCHASE - Take Home $1,500+ weekly!
  • Western Express
  • GREENFIELD, MA
  • HAVE YOUR CDL-A? SPEAK WITH A SEATING SPECIALIST TODAY! (888) 404-0913 Have you ever dreamed of owning your truck and be...
  • 3/25/2024 12:00:00 AM

W
Class A CDL Truck Driver LEASE PURCHASE - Take Home $1,500+ weekly!
  • Western Express
  • CHARLEMONT, MA
  • HAVE YOUR CDL-A? SPEAK WITH A SEATING SPECIALIST TODAY! (888) 404-0913 Have you ever dreamed of owning your truck and be...
  • 3/25/2024 12:00:00 AM

P
CDL Class A Delivery Driver
  • Performance Food Group
  • Claremont, NH
  • **Job Attributes** Job ID 52623BR Category Transportation Shift 1st Shift Job Type Full Time Location NH Claremont Opera...
  • 3/24/2024 12:00:00 AM

M
TRANSPORTATION SUPERVISOR
  • McLane Company
  • Contoocook, NH
  • The Transportation Supervisor provides direct supervision for a group of assigned Drivers. BENEFITS: Day 1 Benefits avai...
  • 3/1/2024 12:00:00 AM

Keene is located at 42°56′01″N 72°16′41″W / 42.93361°N 72.27806°W / 42.93361; -72.27806 (42.9339, −72.2784). According to the United States Census Bureau, the city has a total area of 37.5 square miles (97.1 km2). 37.3 square miles (96.5 km2) of it is land and 0.3 square miles (0.7 km2) of it is water, comprising 0.67% of the town. Keene is drained by the Ashuelot River. The highest point in Keene is the summit of Grays Hill in the city's northwest corner, at 1,388 feet (423 m) above sea level. Keene is entirely within the Connecticut River watershed, with all of the city except for the nor...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Housekeeping Dispatcher - Casino jobs
$32,521 to $39,107
Keene, New Hampshire area prices
were up 1.4% from a year ago

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