Hotel Supervisor - Casino supervises all aspects of hotel operations, including front desk, reservations, concierge, and customer service. Responds to all guest requests, concerns, or problems. Being a Hotel Supervisor - Casino ensures an optimal level of service and hospitality. Works to maintain, update, and train staff on service, hospitality, and safety policies and procedures. Additionally, Hotel Supervisor - Casino may require a bachelor's degree. Typically reports to a manager. The Hotel Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Hotel Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
About Our Company:
Desai Hotel Group is a fast-growing vertically integrated private hotel investment company based in Ridgeland, Mississippi. We specialize in developing and managing high-quality, select-service hotel assets throughout the Southeastern United States.
DHG has an objective that is more than just developing or acquiring and operating hotels; it is producing excellence in the quality, design, and people involved in each and every one of our projects.
Desai Hotel Group Core Values :
K-knowledge : Pursuit of Growing and Learning
A-appreciation : Recognizing Excellence
R-revolutionary : Embrace and Drive Change
M-morale : Spirit of Positivity
A-authentic : “Be the person your dog thinks you are”
KARMA is our guiding Principle and outlines our Core Values.
We expect all of our Team Members, exempt and non-exempt, to practice respect and appreciation for one another. These Core Values drive who we are as a team.
We believe in developing individuals and exploring their full potential. We pride ourselves to say that once you join our team this will be your last job.
Please keep in mind that we are a small but fast-growing company. Therefore, it may become necessary to include other administrative duties in your role.
ABOUT THE JOB:
The Housekeeping Supervisor works supervising the housekeeping staff and inspects hotel guestrooms, bathrooms, corridors and lobby. Responsibilities include training, planning, assigning and directing staff as well as addressing and resolving guest complaints.
This role is an important part of our service team, to check all rooms prior to guest arrival to confirm the rooms are ready for check-in.
During your first few days of employment, you will receive important information regarding the performance requirements of your position, basic company policies, your compensation , plus other information necessary to acquaint you with your job and the company. You will also be asked to complete an I-9 form and present the company with information establishing your identity and your eligibility to work in the United States in accordance with applicable federal laws.
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Job Type: Full-time
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Work Location: In person