Hotel Supervisor - Casino supervises all aspects of hotel operations, including front desk, reservations, concierge, and customer service. Responds to all guest requests, concerns, or problems. Being a Hotel Supervisor - Casino ensures an optimal level of service and hospitality. Works to maintain, update, and train staff on service, hospitality, and safety policies and procedures. Additionally, Hotel Supervisor - Casino may require a bachelor's degree. Typically reports to a manager. The Hotel Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Hotel Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Full-Time
Rivers Casino & Resort Schenectady
1 Rush St
Schenectady, NY 12305, USA
Description
Position Summary: The Supervisor Hotel Operations manages the day to day operations of the Front Desk, Valet and Housekeeping Operations. The Supervisor assists guests and employees in an Energetic, friendly and courteous manner.
Job Title: Supervisor Hotel Operations
Department: Hotel
Reports To: Manager Hotel Operations
FLSA Designation: Exempt
License Type: Gaming
Salary: $53,000 to $63,000
Essential Job Functions:
Qualifications:
Working Conditions: