Hotel Supervisor - Casino jobs in New Mexico

Join our dynamic team and embark on a journey where your passion for hospitality meets limitless opportunities! Are you ready to unleash your charisma, charm, and professionalism in an environment where every smile counts? We're seeking vibrant individuals to join us as servers, where you'll be at the heart of creating unforgettable dining experiences. If you thrive in a fast-paced setting, have an insatiable appetite for delivering exceptional service, and possess an unwavering commitment to excellence, then we want YOU to be part of our family. Come be the spark that ignites culinary magic and leave a lasting impression on every guest who walks through our doors. Apply now and let's elevate hospitality together! ✨

Food Server ensures that patrons have an enjoyable dining experience by providing quality customer service. Food servers work in the front of the business greeting guests, taking orders, serving food and drinks, and removing dinnerware from the table in a timely manner.

Essential Duties & Responsibilities:

• In friendly manner perform duties such as but not limited to: Communicate special menu items or specials to customers, take orders to customer specifications; carry trays filled with food orders; maintain/deliver beverage area, brews and coffee; maintain cleanliness (e.g., clean service/dining areas, etc.).
• Ring in all food and beverage orders according to preset standards to kitchen via the point of sale (MICROS) computerized register system, making sure that all items have been entered correctly.
• Complete money transactions using a point of sale system (Agilysys) without variance (e.g., maintain own cash drawer; accept cash, and bankcards for payment; calculate discounts; ensure proper identification for certain transactions; count money; return correct change; issue receipts, keep receipts; keep Agilysys area neat, clean and stocked with necessary supplies; and documents discrepancies).
• Work with co-workers and management in a casino restaurant environment, involving high volume and gourmet, fast-paced production in a friendly and professional manner.
• Complete set up/closing tasks (e.g., wipe down station; polish silverware; refill condiments; set tables; reset station for next shift, complete all closing duties according to assigned side work).
• Perform activities designed to provide clean and safe beverage and food areas for patrons, reporting any potential safety hazards to management staff.
• Ensure compliance with health and safety regulations.
• Understand and follow safety procedures
• Maintain temperature requirements for food and drink preservation.
• Know values of complimentary meal coupons and proper ringing procedure.
• Claim tips received according to laws governing wage reporting.
• Promote brands/products to increase sales
• Work under pressure; maintain regular and punctual attendance including working odd or unusual hours, weekends and holidays.
• Be absolute team player (e.g., work toward team goals and foster a collaborative and positive work environment; put the team first; assist coworkers; treat all coworkers with kindness, courtesy and respect; never engage in negativity; maintain openness to coaching, learning and improving; receptive to change and willingness to embrace challenges with team-spirit)
• Build relationships and loyalty with guests through sincere and meaningful interactions (e.g., learn guests’ names and preferences; connect with them individually and professionally; smile; make eye contact and verbally greet guests).

• Develop a thorough knowledge of services, amenities, surroundings (i.e. gift shop, restaurants, theater, etc.), providing accurate directions and information for guest inquiries about promotions and special events.

• At all times maintain a courteous, positive and professional working relationship with all LDC personnel and the general public (e.g., coworkers, clients and vendors).

• Perform additional duties and responsibilities as necessary or assigned.