Hotel Supervisor - Casino supervises all aspects of hotel operations, including front desk, reservations, concierge, and customer service. Responds to all guest requests, concerns, or problems. Being a Hotel Supervisor - Casino ensures an optimal level of service and hospitality. Works to maintain, update, and train staff on service, hospitality, and safety policies and procedures. Additionally, Hotel Supervisor - Casino may require a bachelor's degree. Typically reports to a manager. The Hotel Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Hotel Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
MAJOR FOCUS:
Responsible for ensuring maximum guest service satisfaction. Responsible for overseeing the daily operations of the Beverage Department by interacting, directing, supervising, and paying detailed attention to all activities on the casino floor, bars and service bars. Responsible for ensuring that appropriate steps are followed regarding the proper serving of alcohol.
ESSENTIAL FUNCTIONS:
ADDITIONAL FUNCTIONS:
REQUIREMENTS/EDUCATION:
ORGANIZATIONAL RELATIONSHIPS:
Accountable to: Manager – Beverage
Accountable for: Bartenders
Cocktail Servers
Bar Backs
The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all the work requirements that may be inherent in the position.
Bally’s Dover is an equal opportunity employer
Addendum to Job Description
|
These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable accommodation, the Company will review for reasonableness, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.
|
Physical Requirements |
|||||
X |
Seeing |
X |
Pull (50 pounds) |
X |
Bend |
X |
Color Perception |
X |
Climb, Ascend/Descend (Stairs, Ladders) |
X |
Stoop /Kneel /Crouch |
X |
Hearing / Listening |
X |
Lift ( 25 pounds) |
|
Taste |
X |
Clear Speech / Talking |
X |
Carry (25 pounds) |
|
Smell |
X |
Touching |
|
Drive (local / long distance) |
|
Repetitive Motion |
X |
Dexterity /Hand |
|
Walk for Extended Periods |
|
Run |
X |
Dexterity /Fingers |
X |
Stand for Extended Periods |
|
Reach (Above Shoulder) |
X |
Push (50 pounds) |
X |
Sit for Extended Periods |
|
Other: |
Mental / Reasoning Requirements |
|||||
|
Reading – Simple |
|
Writing – Simple |
|
Advanced Math Skills |
X |
Reading – Complex |
X |
Writing – Complex |
X |
Analysis / Comprehension |
X |
Clerical |
X |
Basic Math Skills |
X |
Judgment / Decision Making |
Work Environment |
|||||
X |
Shift Work |
|
Outside |
|
Pressurized Equipment |
|
Works Alone |
|
Extreme Heat |
|
Moving Objects |
X |
Works with Others |
|
Extreme Cold |
|
High Places |
X |
Verbal Contact with Others |
X |
Extreme Noise |
|
Fumes / Odors |
X |
Face-to-Face Contact |
X |
Mechanical Equipment |
|
Hazardous Materials |
X |
Inside |
|
Electrical Equipment |
|
Dirt / Dust |
Disclaimer |
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.
|