Hotel Resident Manager oversees daily activities on the hotel property including front desk operations, reservations, and concierge and customer services. Remains on-site and on-call to respond to issues, security threats, or hotel emergencies. Being a Hotel Resident Manager also responsible for operational efficiency, profitability and customer satisfaction. Oversees property maintenance function. Additionally, Hotel Resident Manager may require a bachelor's degree. Typically reports to a hotel manager. The Hotel Resident Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Hotel Resident Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
JOIN LOTTE
LOTTE HOTEL SEATTLE is hiring passionate and talented hospitality professionals to join the newest luxury hotel in Seattle. We are hiring professionals who are looking for a place that inspires them, challenges them, and makes them proud of where they work.
PURPOSE OF THE POSITION:
As the #2 Leader overseeing all of the operating departments (Culinary, F&B & Rooms), this hands-on leader establishes policies considering all plans including business policies, revenue plans, revenue achievement proposals, training plans and the direction of business. Also responsible for the overall operation including the management, supervision and administration of personnel.
THE IDEAL CANDIDATES WILL HAVE:
EDUCATION: Bachelor’s degree or higher in related field preferred.
EXPERIENCE: Senior level experience in a luxury hotel F&B (70% of time) & Rooms (30% of time) management environment
The Hotel Manager assists the Managing Director with the direction of all aspects of the operation including rooms division and food & beverage division including but no limited to the following responsibilities:
BENEFITS AT LOTTE: