Hotel Resident Manager jobs in Nebraska

Hotel Resident Manager oversees daily activities on the hotel property including front desk operations, reservations, and concierge and customer services. Remains on-site and on-call to respond to issues, security threats, or hotel emergencies. Being a Hotel Resident Manager also responsible for operational efficiency, profitability and customer satisfaction. Oversees property maintenance function. Additionally, Hotel Resident Manager may require a bachelor's degree. Typically reports to a hotel manager. The Hotel Resident Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Hotel Resident Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Hotel Guest Service Manager
  • Element Hotel
  • Omaha, NE FULL_TIME
  • What we offer:

    • Competitive starting wages
    • Health, Dental, Vision and other benefits available after 60 days
    • DailyPay
    • 401k
    • Paid Training
    • Paid PTO
    • Referral program
    • Discounts at all Kinseth Hotel Corporation hotels and restaurants


    SUMMARY

    Coordinates front desk activities of hotel and ensures complete satisfaction of all guests, resolves problems arising from guests' complaints, reservation and room assignment activities, and unusual requests and inquiries by performing the following duties personally or through subordinate employees.


    ESSENTIAL DUTIES AND RESPONSIBILITIES
    include the following. Other duties may be assigned.

    • Hires, trains, schedules, assigns duties and shifts to workers and observes performances to ensure adherence to KHC policies and established KHC & franchise operating procedures for all hotels.
    • Communicates and cooperates with other department heads to ensure coordination of activities, resolution of guest complaints and improve hotel customer satisfaction.
    • Answers inquiries pertaining to property policies, services, guest complaints, compliments and concerns.
    • Develops and maintains guest information files regarding the property, community and surrounding attractions.
    • Manages the reservation system including inventory, rates, data base, system security, reservations, advance payments, group reservations, VIP special services, pre-blocking rooms, close out dates, communication of fill dates and system backup.
    • Knows, adheres to and trains staff on cash and credit card handling procedures. Files and posts all changes to the guest ledger and city ledger account.
    • Sends out letters of confirmation or returns checks when registration cannot be accepted.
    • Greets all guests in a warm, friendly, helpful manner, registers and assigns rooms to guests and ensures proper methods of payment and application of credit policies.
    • Ensures guest safety by following and enforcing established emergency and security procedures, maintaining key security and guest privacy.
    • Patrols public rooms, investigates disturbances, and resolves conflicts.
    • Monitors night audit for accuracy, folios, makes assessments on open balances without approved credit and takes appropriate action. Plans and forecasts weekly room sales and prepares month end reports on city ledger and guest trays.
    • Required to monitor and maintain front desk coverage at 100% and cover shifts if needed, including audit.
    • Train, oversee, and cover Van Driver and Housemen positions when necessary


    KHC POLICIES:
    Responsible for following all KHC policies and procedures as set forth in the KHC handbook KHC Front Desk Procedures Manual, and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled.


    SUPERVISORY RESPONSIBILITIES:
    Directly supervises 1-15 employees in the Front Desk. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; monitoring work performance; rewarding and disciplining employees; addressing complaints and resolving problems.


    PHYSICAL DEMANDS:
    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries.

    While performing the duties of this job, the employee is regularly required to stand; use hands to handle, grasp or type; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, bend or twist; smell; and to push, pull or lift over 10 pounds. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.



    Brand: Element Hotel
    Address: 3253 Dodge St Omaha, NE - 68131
    Property Description: 353 Element
    Property Number: 353
  • 6 Days Ago

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Hotel Manager
  • The Willa Cather Foundation
  • Red Cloud, NE FULL_TIME
  • About Hotel Garber: Hotel Garber is a boutique hotel under construction in Red Cloud, Nebraska, childhood home of Pulitzer Prize-winning author Willa Cather. An economic resurgence in the rural commun...
  • 7 Days Ago

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Banquet Manager
  • Cornhusker Hotel
  • Lincoln, NE FULL_TIME
  • Description Banquet Manager The Lincoln Marriott Cornhusker Hotel in search of a talented and driven leader as our next Banquet Manager. We only hire those who are at the top of their game and special...
  • 16 Days Ago

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Food & Beverage Manager
  • The Scarlet Hotel
  • Lincoln, NE FULL_TIME
  • Job Summary The Food & Beverage Manager is responsible for assuring attentive friendly courteous and efficient service in all F&B Outlets Room Service Lounge and Banquets (as applicable by hotel) whil...
  • 1 Month Ago

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General Manager-Country Inn & Suites-Lincoln, NE
  • Hotel Equities
  • Lincoln, NE FULL_TIME
  • $5000 SIGN-ON BONUSHotel Equities, multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable General Manager for the 95-room Country Inn & Suit...
  • 12 Days Ago

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Hotel Front Desk Manager - Downtown Hotel
  • Holiday Inn Express and Suites Lincoln Downtown
  • Lincoln, NE FULL_TIME
  • Are you passionate about creating an exceptional guest experience? Do you have prior Front Desk experience? Are you a proven leader in your field? If so, than we want to talk to you!!Apply in person a...
  • 16 Days Ago

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Residential Manager
  • BETTER COMMUNITY LIVING INC
  • Dartmouth, MA
  • Job Details Job Location Dartmouth Residential - Dartmouth, MA Position Type Full Time Education Level High School Job C...
  • 3/28/2024 12:00:00 AM

S
Hotel Resident Manager / Live-In
  • Stay APT Suites
  • Alexandria, VA
  • Job Description Job Description The Stay APT Suites brand is currently seeking a live in Resident Manager for one of it'...
  • 3/28/2024 12:00:00 AM

C
Residential Manager
  • Chrysalis
  • Logan, UT
  • Wage: $19.50 - $22.50 per hour SUMMARY OF RESPONSIBILITIES: The Manager will oversee the day to day operation of the res...
  • 3/28/2024 12:00:00 AM

A
Residential Manager
  • ACLD
  • Kings Park, NY
  • Residential Group Home Manager ($5,000 Sign on Bonus) Help Others to ASPIRE HIGHER! When a group of families came togeth...
  • 3/28/2024 12:00:00 AM

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Residential Manager
  • ACLD
  • East Northport, NY
  • Residential Group Home Manager ($5,000 Sign on Bonus) Help Others to ASPIRE HIGHER! When a group of families came togeth...
  • 3/28/2024 12:00:00 AM

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Assistant Resident Manager
  • N/A
  • Four Oaks, NC
  • Job Description Job Description This position develops and ensures the implementation of policies and procedures, overse...
  • 3/27/2024 12:00:00 AM

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Resident Manager
  • Willow Bridge Property Company
  • Framingham, MA
  • Overview: If you love making people feel at home, youll love working at Willow Bridge Property Company. Whether youre ju...
  • 3/25/2024 12:00:00 AM

A
Hotel Resident Manager / Live-In
  • Affordable Suites of America
  • Stafford, VA
  • Job Description Job Description The Affordable Suites of America brand is currently seeking a live in Resident Manager f...
  • 3/25/2024 12:00:00 AM

The state is bordered by South Dakota to the north; Iowa to the east and Missouri to the southeast, across the Missouri River; Kansas to the south; Colorado to the southwest; and Wyoming to the west. The state has 93 counties and is split between two time zones, with the state's eastern half observing Central Time and the western half observing Mountain Time. Three rivers cross the state from west to east. The Platte River, formed by the confluence of the North Platte and the South Platte, runs through the state's central portion, the Niobrara River flows through the northern part, and the Rep...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Hotel Resident Manager jobs
$59,279 to $110,751

Hotel Resident Manager in Las Vegas, NV
They ensure the hotel operates as a well-oiled machine.
January 19, 2020
Hotel Resident Manager in Bradenton, FL
They generally report to the general manager of an individual hotel or to the regional manager of a group of hotels.
February 14, 2020
Hotel Resident Manager in Bergenfield, NJ
California law also requires that a voluntary written agreement must be made between you and your resident manager for the deduction to be lawful.
December 17, 2019