Hotel Resident Manager jobs in North Carolina

Hotel Resident Manager oversees daily activities on the hotel property including front desk operations, reservations, and concierge and customer services. Remains on-site and on-call to respond to issues, security threats, or hotel emergencies. Being a Hotel Resident Manager also responsible for operational efficiency, profitability and customer satisfaction. Oversees property maintenance function. Additionally, Hotel Resident Manager may require a bachelor's degree. Typically reports to a hotel manager. The Hotel Resident Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Hotel Resident Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Boutique Hotel Restaurant Manager-Hotel Indigo Winston Salem NC
  • Hotel Equities
  • Salem, NC FULL_TIME

  •  

    Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Restaurant Manager for the Hotel Indigo Winston Salem NC.

    Job Purpose:

    Plan and manage the restaurant, room service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. Position is responsible for the short term planning and daily operations of the  restaurant and room service and may manage a lounge or quiet bar.   Recommends promotional ideas and controls the budgets for the various areas. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

     

    • Manage the human resources in the various outlets in order to attract, retain and motivate the employees; hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate.
    • Implement company programs (IHC/franchise) and manage the operations of the restaurant, room service and any other food and beverage outlet as required to ensure compliance with SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s).
    • Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc.) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer  service.
    • Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects.
    • Create, recommend and implement promotions, displays, buffet presentations and ideas to capture more in-house guests and a larger share of the local market.
    • Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service.
    • Flexible, forty to fifty hours over a five day period.

     

    Qualifications and Requirements:

    High School diploma /Secondary qualification or equivalent.

    Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.

    This job requires the ability to perform the following:

    • Requires thorough knowledge of the restaurant/hotel practices and procedures in order to perform non-repetitive analytical work.  May require knowledge of policies and procedures and the ability to determine course of action based on these guidelines.  
    • Supervision/management communication skills are required.  
    • Requires ability to investigate and analyze current activities or information and make logical conclusions and recommendations.  
    • Ability to make occasional decisions which are generally guided by established policy and procedures.
    • Excellent comprehension for assisting with guest and associate matters.  Interpreting instructions from superiors.
    • Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, schedules.
    • Must have excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies.
    • Excellent comprehension required to read and implement policies and procedures; writing schedules and reading forecast and SOPs.
    • Must have knowledge of chemicals/agents for training purposes.

     

    Other:

    • Being passionate about people and service.
    • Strong communication skills are essential when interacting with guests and employees.
    • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
    • Basic math skills are used frequently when handling cash or credit.
    • Problem-solving, reasoning, motivating, and training abilities are often used.
    • Have the ability to work a flexible schedule including nights, weekends and/or holidays

     

    Amazing Benefits At A Glance:

    • Team Driven and Values Based Culture
    • Medical/Dental/Vision
    • Vacation & Holiday Pay
    • Same-day pay available
    • Employee Assistance Program
    • Career Growth Opportunities/ Manager Training Program
    • Reduced Room Rates throughout the portfolio
    • Third Party Perks (Movie Tickets, Attractions, Other)
    • 401(k)
    • Employee assistance program
    • Employee discount
    • Flexible schedule
    • Flexible spending account
    • Life insurance
    • Parental leave
    • Referral program


  • 16 Days Ago

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Sales Manager - Milan Hotel Group
  • Milan Hotel Group
  • Asheville, NC FULL_TIME
  • Company Details: Milan Hotel Group is a privately owned fully integrated hotel ownership, development, and operating company based in Asheville, NC. We currently own and operate 7 hotels in Asheville,...
  • 1 Month Ago

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Hotel Operations Manager - Kill Devil Hills
  • Landmark Hotel Group
  • Kill Devil Hills, NC FULL_TIME
  • Operations Manager Comfort Inn On The Ocean Full Time At Landmark, PEOPLE are our business. Serving our guests, clients, and team members is our PASSION! Be part of something great! JOIN OUR FAMILY, w...
  • 16 Days Ago

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Resident Manager
  • American Homes 4 Rent
  • Morrisville, NC FULL_TIME
  • Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, ...
  • 1 Month Ago

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Resident Manager
  • American Homes 4 Rent
  • Greensboro, NC FULL_TIME
  • Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, ...
  • 1 Month Ago

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Area Manager
  • Area Manager
  • (Statewide Opening), NC FULL_TIME
  • At CalArk, we respect what you have to offer. Our industry-leading wages and benefits ensure you always feel appreciated for what you individually bring to our team. Your talent has a home with us.
  • 2 Days Ago

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Residential Manager
  • BETTER COMMUNITY LIVING INC
  • Dartmouth, MA
  • Job Details Job Location Dartmouth Residential - Dartmouth, MA Position Type Full Time Education Level High School Job C...
  • 3/28/2024 12:00:00 AM

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Hotel Resident Manager / Live-In
  • Stay APT Suites
  • Alexandria, VA
  • Job Description Job Description The Stay APT Suites brand is currently seeking a live in Resident Manager for one of it'...
  • 3/28/2024 12:00:00 AM

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Residential Manager
  • Chrysalis
  • Logan, UT
  • Wage: $19.50 - $22.50 per hour SUMMARY OF RESPONSIBILITIES: The Manager will oversee the day to day operation of the res...
  • 3/28/2024 12:00:00 AM

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Residential Manager
  • Chrysalis
  • Provo, UT
  • Wage: $19.50 - $22.50 per hour SUMMARY OF RESPONSIBILITIES: The Manager will oversee the day to day operation of the res...
  • 3/28/2024 12:00:00 AM

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Assistant Resident Manager
  • N/A
  • Four Oaks, NC
  • Job Description Job Description This position develops and ensures the implementation of policies and procedures, overse...
  • 3/27/2024 12:00:00 AM

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Resident Manager
  • Willow Bridge Property Company
  • Framingham, MA
  • Overview: If you love making people feel at home, youll love working at Willow Bridge Property Company. Whether youre ju...
  • 3/25/2024 12:00:00 AM

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Hotel Resident Manager / Live-In
  • Affordable Suites of America
  • Stafford, VA
  • Job Description Job Description The Affordable Suites of America brand is currently seeking a live in Resident Manager f...
  • 3/25/2024 12:00:00 AM

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Residential Manager
  • Integrated Life Choices Inc
  • Grand Island, NE
  • Residential Manager Integrated Life Choices proudly provides innovative supports to people throughout their lives. ILC i...
  • 3/25/2024 12:00:00 AM

North Carolina (/ˌkærəˈlaɪnə/ (listen)) is a state in the southeastern region of the United States. It borders South Carolina and Georgia to the south, Tennessee to the west, Virginia to the north, and the Atlantic Ocean to the east. North Carolina is the 28th-most extensive and the 9th-most populous of the U.S. states. The state is divided into 100 counties. The capital is Raleigh, which along with Durham and Chapel Hill is home to the largest research park in the United States (Research Triangle Park). The most populous municipality is Charlotte, which is the second-largest banking center in...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Hotel Resident Manager jobs
$60,650 to $113,312

Hotel Resident Manager in Las Vegas, NV
They ensure the hotel operates as a well-oiled machine.
January 19, 2020
Hotel Resident Manager in Bradenton, FL
They generally report to the general manager of an individual hotel or to the regional manager of a group of hotels.
February 14, 2020
Hotel Resident Manager in Bergenfield, NJ
California law also requires that a voluntary written agreement must be made between you and your resident manager for the deduction to be lawful.
December 17, 2019